Blue Ridge Automotive

5

4

3

2

1

5.0
(76 reviews)
Review highlights

"Excellent service"

"Customer Service was great and the thorough delivery of service was outstanding."

"Moving to a new town with an older Volvo requires finding a good mechanic."


Overview

Categories

Auto repair shop, Auto electrical service, Brake shop


Hours

Sunday

Closed

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed


Description

Formerly Road Britannia, Blue Ridge Automotive is your trusted neighborhood auto shop, blending the reliability of a dealership with the warmth of an old friend. Each visit begins with a friendly greeting and helpful advice about your car. We prioritize educating you about your vehicle—not to turn you into a mechanic, but to ensure you understand our work. This empowers you to make informed decisions confidently, without pressure. We work on all makes and models, including Asian and Domestic, but specialize in European vehicles, including Land Rover, Jaguar, BMW, Audi, Volkswagen, and Mercedes. Services: coolant systems, engine repair, steering and suspension, brake repair, maintenance fluid flushes, check engine lights, and diagnostics


Reviews

Dec 05, 2024

Great customer service from Chris & Mike!


Nov 22, 2024

I had an outstanding experience with Blue Ridge Automotive! From start to finish, the service was exceptional. Chris went above and beyond to ensure my car was in top condition. He was honest about what work needed to be done and explained everything clearly, which I truly appreciated. It’s rare to find a mechanic who combines skill with transparency and excellent customer service, but Chris delivered both. The whole team at Blue Ridge Automotive was professional and friendly, and I felt completely confident in the work being done. I highly recommend them to anyone in need of reliable auto care. Five stars!


Nov 15, 2024

I had a great experience here! Chris and Mike had wonderful customer service and finished very quickly!


Nov 06, 2024

Chris & Mike did a great job.


Nov 06, 2024

Chris and Mike are great. Very thorough, very professional.


Nov 06, 2024

Chris and Mike are really great. They pay attention to detail and are as courteous as it gets. And the job is well done on the car.


Nov 06, 2024

Chris and Mike were great! They review the necessary repairs with me with valid explanations. I appreciate the extra effort to good service.


Nov 06, 2024

Chris was great keeping us informed throughout the repair. All went quicker than expected We will be back!


Nov 06, 2024

Chris was my original point of contact. He was thorough professional, and very knowledgeable. He was able to take care of my car and I am exceptionally pleased. Mike was so very helpful and professional. I recommend them highly.


Nov 06, 2024

Great service and price


Nov 06, 2024

Hands down and by far the best mechanic shop and experience one can have given the already painful and expensive engine issue. Blue Ridge, Ed and team worked everyday with my useless extended warranty company and spent hours on the phone with me and the warranty company for couple of months. Finally, after Edward at BRA was finally able to get the adjuster to approve the parts they worked after hours to get my engine repaired and put back together. They quality assured my engine was in working order and had me out the door in less than 15 mins. I will use them going forward and recommend them to anyone. Thanks Blue Ridge Automotive!


Nov 06, 2024

I brought my 2012 Mini Cooper here to have the brakes replaced. They did a full inspection on my car and sent me pics of other issues with the car. They were very transparent and honest and didnt pressure me to purchase unnecessary services. Thomas and Edward were extremely knowledgeable. I will definitely be coming back.


Nov 06, 2024

New in town and didn’t know anyone. Chris and Mike absolutely took care of me and went above and beyond what was called for. Would 10/10 recommend to everyone. Great customer and mechanical service!


Nov 06, 2024

Very professional! Very knowledgeable! Good people I’ll definitely be back!!! Chris & Mike was great 😊


Oct 06, 2024

My old mechanic retired and I was told that I should try these guys; specifically that I could trust what they told me. They ran diagnostics on my truck and told me what needed to be addressed immediately and what could wait. Chris was my point of contact and was extremely helpful throughout the whole process.


Oct 06, 2024

The service provided by Edward, Chris, and Mike was exceptional! True professionals. My engine went out on my car and now I feel like I’m in a brand new car after their work. Awesome work Blue Ridge Automotive…….


Sep 06, 2024

Blue Ridge Automotive was amazing, I highly recommend them! They were very professional, knowledgeable and helpful. Chris really helped me and kept me informed of next steps. Highly, highly recommend! Thanks Chris!


Sep 06, 2024

Chris and Edward did an amazing job looking into the issues i was having with my Mustang Mach E. They were able to communicate all the issues they were seeing and provide the proper information to my warranty company. They maintained a professional atmosphere and made sure i was comfortable while i waited on my ride in the office. I appreciate you guys for all the help provided with my vehicle.


Sep 06, 2024

Chris and Edward provided excellent customer service. They kept me informed while my vehicle was being repaired and helped me navigate my extended warranty. I highly recommend Blue Ridge Automotive in Buckhead!


Sep 06, 2024

Chris and Edward were very helpful and communicative. My issue was ID’d and solved promptly (on a saturday) and I was updated throughout the diagnostic process, etc. Good mechanics, hard to come by around here.


Sep 06, 2024

Chris did a great job Of explaining the repairs to me, the work was finished timely and priced very fairly. Edward went the extra mile to explain use of my valet key. Very very nice people to work with!


Sep 06, 2024

Excellent customer service. Chris is very nice and helpful. The prices are reasonable I am a happy customer. The problem with my car is fixed.


Sep 06, 2024

Excellent service


Sep 06, 2024

Great service and even better customer service. Chris and Edward handled and kept us up to date on our warranty claim and had our car repaired and ready to go within a week! It was our first visit but certainly not our last.


Sep 06, 2024

Great service! Chris & Edward are both very professional & kind. They explain things very well. We have a very good understanding of what needed to be done now and also what could wait.


Sep 06, 2024

Great work at a fair cost in a timely fashion. Chris was so helpful in explaining the work to be done and setting everything up for me.


Sep 06, 2024

Great work by Blue Ridge! Chris and Edward were awesome with best customer service. Thanks for the help!


Sep 06, 2024

My first time at Blue Ridge Auto with my 2012 Range Rover with 175,000miles. Chris and Edward were fantastic. Went in with an issue that required some investigating and diagnosing. Always a concern when the issue is ambiguous. The guys were great, got to the issue straight away and fixed it quickly and reasonably priced. Couldn’t be happier with the service and genuine care and consideration.


Sep 06, 2024

Very prompt service. Great communication. Chris and Edward were awesome and had my wife’s car ready to go same morning.


Aug 06, 2024

Chris was a great help, even worked with me regarding my spending budget as well. Will be back!!


Aug 06, 2024

Great service and friendly customer service


Aug 06, 2024

I truly recommend this shop. Super professional and kind. Ed, Chris and Chandler were amazing. They were transparent, kind and patient with all my questions and provided great support. Thank you so much for everything!


Aug 06, 2024

Thorough and friendly service


Aug 06, 2024

Great customer service. Car was in and out as stated. Chris and Edward did me right!! Thanks guys


Aug 06, 2024

I had a great experience with Blue Ridge Automotive. Another mechanic had my old school Range Rover for 2 months and still didn’t fix it but Blue Ridge got it done.


Aug 06, 2024

Mike helped me out in a big way with an issue relating to getting my license plate out. Will be coming back. 10/10