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Borkowski Collision Repair Inc

5

4

3

2

1

4.5
(122 reviews)
Review highlights

"I would recommend Borkowski Collision to any one needing repair work. They are very professional and promptly honored my appointment time. I was given great advice about …"

"It is clear that they strive to give every customer the best service possible!"

"Extremely disappointed with the quality of work that was put in fixing my car."


Overview

Categories

Auto repair shop


Hours

Sunday

Closed

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed


Reviews

Dec 04, 2024

Very happy with the service, excellent job.


Nov 09, 2024

Just had my car worked on at Borkowski. The staff is awesome and very helpful. We had someone else’s insurance paying for our repair and it was a confusing process. Until…….I showed up at Borkowski and they explained it and made the whole process really easy. Car looks amazing and they did a great job. Highly recommend.


Nov 07, 2024

Do not bring your automobile here. My wife brought her car in after being sideswiped. They do not communicate, and made her wait an extra week for a part that they already had. They should be embarrassed by this level of unprofessional behavior. Beware. This place will only cause you more frustration. If they don’t answer the phones while you’re calling, like they did with us for days, it’s likely because they just don’t want to hear from the customers whose time has been stolen, just like ours. God awful service.


Nov 07, 2024

Staff was extremely helpful, polite and respectful! I’m so happy I chose them to repair my car! I would recommend them to everyone! My car looks almost brand new!


Oct 06, 2024

I have already paid my bill at the front desk using my credit card ,But due to some operational issues, the insurance company sent them a check , and they cashed out the check. When I found out, I showed them proof and asked them to return the money to me because I had already paid. The manager said they did not receive the check from my insurance company, but my insurance company showed me proof that they had deposited the check into their account. They did not admit it, and there was only $226.80. After two months of communication, they were still unwilling to return the money.


Oct 06, 2024

We just wrapped up a great experience with Borkowski. Someone hit our car and from my initial appt to the finished repair, they made it very easy for us. Great system and great work. Hopefully I don't have to , but I would definitely use them again. Cheers:)


Sep 06, 2024

Great staff, but the quality of workmanship on my vehicle is not what it should be for the amount charged. They didn't cover my windshield when they painted and failed to remove the overspray when I took it back. The vehicle looks good from 10 feet but the bumper cover wasn't reinstalled correctly and the new paint was chipped. It was not worth waiting to have my vehicle serviced here, unfortunately.


Sep 06, 2024

Outstanding local company. They do terrific work, but are also genuinely honest and ethical. Above and beyond care for their customers. Super busy times can see slower communication, but the finished product is worth it. Our absolute top pick.


Aug 06, 2024

I brought my car to Borkowski based on a recommendation from my husband whose company does a lot of business with them. Immediately from my first call, Jenni was so incredibly helpful in scheduling my repair appointment, communicating with my insurance company, and keeping me up to date on changes, etc. It helped to have my insurance estimate in hand and ready to go, so I would certainly make sure you have an estimate ready for them if possible. My car was done a week ahead of when I was expecting it to be done, and even though I had very minor repairs (someone hit my parked car in at the gas station), you wouldn’t be able to tell that there was a dent and gouge down to the metal. They did an excellent job paint matching my Audi. When I picked up, my car was out front and ready to go. They even detailed my car which was an incredibly nice surprise and something I was not expecting at all. All of the staff I interacted with were welcoming and kind. I hope I don’t need collision repair again, but if I ever do, they will be my first choice.


Jul 06, 2024

Estimator met me promptly and fixed 2 minor bumps on my car for free!!!! Awesome!! Thank you!!


Mar 07, 2024

Outstanding collision repair shop and family business. They do excellent body/paint work and are very helpful and easy to work with. All of my body work goes to Borkowski Collision Repair.


Jan 07, 2024

I had a piece of a chrome insert on my bumpr get pulled loose from the carwash. Took it into Borkowski's today and they were awesome! They took at look at it, then asked if I had some time to wait, I did. They got me in and out timley and were able to put the piece back together from underneath the bumper. I highly recommend Borkowki's as they have always been great to work with!!


Dec 07, 2023

Always fast and professional.


Dec 07, 2023

Exceptional craftsmanship, clear communications & on time scheduling.


Dec 07, 2023

I have been going to Borkowskis for body work on my car for 20 years. They go above and beyond literally every single time. The process is as painless as possible and the result is always perfect. Not to mention the inside of my car was so much cleaner when I picked it up! Hopefully I don’t have to be back, but if I need them, this is where I will return again and again.


Dec 07, 2023

These guys are awesome. They were so nice and welcomed me when I walked into the office. I had the paid the tow driver in cash and they broke a 20 for me. The vehicle is probably totaled but they quickly sent some photos to the local adjuster just to speed up the process. Now if I can figure out a way for people to stop wrecking into our vehicles😉


Dec 07, 2023

Very helpful! Answered all my questions in a timely manner.


Dec 07, 2023

Did a wonderful job jn repairing my truck. They are my go to auto body shop!


Dec 07, 2023

Excellent customer service, and repair results. All of their staff and shop technicians are incredibly professional and responsive. My car looks and drives as if it's brand new.


Dec 07, 2023

Extremely disappointed with the quality of work that was put in fixing my car. I had some very minor body damage I wanted fixed after someone rubbed up against my car in a parking lot. I Waited months to get the car in for scheduled repairs. Finally took it in and left it there for about a week. Once I got it back I drove to Colorado and it literally started falling apart. The front bumper was not attached properly and the panels on the underside started falling off because the decided not to put all the bolts back in. If that wasn’t bad enough I inspected their work a lot closer only to find paint drips and overspray on parts that were not properly masked. I had to take the car back in for another week let them redo the bad work. The owner was great and tried making it right but unfortunately he’s not working on the cars and apparently not checking the work. They still had paint overspray and you can still see the fender isn’t perfect. It’s hard to find good body shops that don’t cut corners and do what they actually bill insurance for. Unfortunately, I’d say keep looking. Not impressed.


Dec 07, 2023

Good things come to those who wait. They are methodical in their approach and their work is exemplary.


Dec 07, 2023

Made an appointment for an estimate. When I went in, they fixed it on the spot and gave me such a good discount I felt like I was stealing.


Dec 07, 2023

We have taken cars here for 30 years - through three teenaged drivers! Borkowski always provides recommendations based on the best value. And the quality is top tier. I recommend Borkowski always!


Dec 07, 2023

What was going to cost me $4,400 at the dealership body shop on my Range Rover only cost $1,100 here and it looks wonderful.


Dec 07, 2023

Wonderful place that is detailed and quality oriented! Highly recommended


Dec 07, 2022

At the time of my initial estimate for the repair work I had done, I mentioned having a dent taken care of. I was told to submit a separate claim for said dent, when I spoke to state farm about having the dent taken care of they told me there was no way to verify how the dent occurred so they would submit a collision claim (250 dollar deductible for collision, 0 for comprehensive). I mentioned that I believed this was a comprehensive claim and state farm told me to mention this to the collision shop and they could modify the collision claim and submit pictures to change the claim to a comprehensive claim. I called the collision shop and spoke to Jennie. She assured me that the claim could be modified to a comprehensive claim and this would be no issue at all. Later on, I spoke to her again about my tires being rotated (the initial estimate was for a front right tire repair, tire had been moved to rear right due to rotation) and I asked again if the dent repair could be modified to a comprehensive claim, and she assured me again that that wouldn’t be an issue. I trusted that the dent claim would be modified from a collision claim to a comprehensive claim. I asked two times if this was possible and received a resounding “no problem at all, we can get that taken care of”. When I arrived to pick up my car ( 3 days later then I was originally told it would take). I was then informed that my dent repair deductible was 250 dollars. The claim had not been modified, I explained to the woman at the front desk (not Jennie, I didn’t catch her name) she informed me that Borkowski does not modify claims, so I asked to speak to Jennie. Jennie came out to the front desk and acts as if we have never spoken about modifying my initial claim (“I would have never said that, we don’t ever modify claims, that’s all handled by state farm). She treated the entire situation like we never spoke about changing the claim, as if she never reassured me it could be modified. Very disappointing, I am very glad I had the extra 250 dollars, I wasn’t expecting any money due at time of pickup. I would recommend listening to your customers concerns instead of reassuring them everything will be taken care of. The lack of concern for my issue at the time of pickup was very disheartening (I was told that Borkowski doesn’t care whether a claim is comprehensive or collision, so Borkowski doesn’t care how a deductible would affect their customers?) I paid the deductible and took possession of my car. The only resolution that I was given was the possibility of calling State Farm or contacting my local agent. There is no record of my initial call with the claims agent for the dent and at this point it is my word against Jennie’s since our calls weren’t recorded. I will not be recommending Borkowski Collision, if I was told that the collision claim could not be modified, I wouldn’t have had the dent repaired.


Dec 07, 2022

Borkowski has the BEST IN CLASS service. Not only did they fix my car to perfection, they were also extremely easy to work with. Their customer service is second to none. The employees are very nice AND my car was repaired quicker than expected. I will be recommending them to everyone. This is a great local and family-owned business!!


Dec 07, 2022

Fantastic experience from estimate to pickup. I cannot recommend them enough!


Dec 07, 2022

The people here were great & so was the work done.


Dec 07, 2022

The people really take care of your vehicle like its their own! Recommend this place al the time!


Dec 07, 2022

This family own, locally own business is fantastic, Quick, quality work, honest and priced accordingly. Thank you for Mr. Borkowski for everything that you do!


Dec 07, 2022

Very positive experience..I was delivering parts after hrs and the owner actually waited for me..such a nice guy I could only imagine the quality of work they do..I definitely recommend