Brake Check
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Review highlights
"On time appointment and great/fast service. Edit- I was up-sold to the 3year alignment warranty. Went in for warranty on it and was told it would cost $43 for their …"
"Great place good customer service fair prices quality craftsmanship work"
"Communication, service, and timeliness were awsome."
Overview
Categories
Brake shop
Directions
1614 W Loop 1604 N
San Antonio, TX, 78251
Phone number
Call: (210) 823-0844Website
View websiteHours
Sunday
9:00 AM - 5:00 PM
Monday
7:30 AM - 6:00 PM
Tuesday
7:30 AM - 6:00 PM
Wednesday
7:30 AM - 6:00 PM
Thursday
Closed
Friday
7:30 AM - 6:00 PM
Saturday
7:30 AM - 6:00 PM
Reviews
Nov 26, 2024
Slow service. Staff somewhat professional.
Nov 26, 2024
If you go to this location-make sure you go to a different shop to see if they did the work correctly. First time they replaced both rotors and brakes with the wrong parts. When we took it back-they forgot to attach a spring. Went back and then they replaced the rotors. They are in a hurry to collect your money but don’t do the work right. Brake check in Corpus Christi wasn’t bad like this San Antonio location. Avoid altogether. Lesson learned. And hopefully we don’t have anymore issues.
Nov 23, 2024
Ive been to multiple brake check locations and this location has the best staff. Always polite, quick and efficient, always doing good work. Getting oil changes, tire rotation and realignment done on my vehicle has always been great at brake check… this location specifically. I Will definitely be returning to this location in the future for future repairs
Nov 22, 2024
Fast and great service!!!!
Nov 22, 2024
The technicians are very professional and friendly... They took the time to explain the problem and will answer any questions you have.... Definitely going to recommend this branch to my friends...
Nov 20, 2024
Don’t go!! The worst customer service and unprofessional staff who will charge for new rooters but really only resurface them
Nov 20, 2024
I took my truck get work done , I told them in the beginning was having little trouble with reverse, they said no problem, so they worked on it, they said I need to bring truck back when I replace, so I did them a guy name Jr Denied services after they told me I could bring it in knowing I spoke to them bout the reverse, , That was niot right at all , The manager or whoever JR has attitude period , Brake on 1604 and w. Military , I will not take my company truck there
Nov 20, 2024
Stopped in today for an oil change and i was in out so quickly! George came right out and went over each step! They even filled up my tires and turned off the tire pressure light.
Nov 20, 2024
This visit was prompt, and courteous Will go back again
Nov 13, 2024
"Jr." At Brake Check was extremely helpful and had great customer service. Really appreciate all he helped me out with. Definitely a great place to go to!
Nov 13, 2024
Went here due to the high reviews but never again. all im gonna say is check your vehicle before and after they completed their work.
Nov 06, 2024
Add the my car and twice to get the alignment done and redone. There reliable and do very good work. They also have very good warranty on the vehicles they service. Recommend them big time.
Nov 06, 2024
Failed to impress on first visit. Got oil change but no tire pressure check nor visual brake inspection, even after asking for it AND is supposed to be included w/service. The crew had no spring in their step. Just schlepping around. They lost future brake jobs on my 3 cars. I have no patience for unprofessionals.
Nov 06, 2024
I was so happy with the service I received last time so when my breaks started to make noise I brought it back without a thought. First I was told it was the front breaks and the rotors. They asked us to return to have the rotors replaced so we did. On the way home the 2nd time the car sounded horrible. We took it back then they found an issue with the drum and said they would fix it for free…Driving the car home the 3rd time it kept pulling to the left. I didn’t feel safe driving the car. I took it back was told it’s the steering rods. I only let them do the repair because I was assured it would fix the issue. Well 1200 later my car is still pulling to the left. They said it’s a recall on my steering to take it to the dealership. Well there is no recall on the steering for my car. I’m paying 188.00 now for it to just be diagnosed. We will see how much the repair will cost. Please understand my car was never doing this at all. I have never taken my car for a repair somewhere and came back with a new issue. I can only say this place is a hit and miss with its repairs people. Good luck and make sure you have extra money and time to spend if you go here. So disappointing
Nov 06, 2024
If Jr is working there when you are there your in good hands he’s hardworking and gets things done quick and efficiently.
Oct 27, 2024
Brake Check is not like it use to be, good reliable quality parts, customer service, good mechanical techs. Now all it is, is poor quality parts, poor installation of parts and bad customer service. When is this going to change, it starts at the top so hold on to your pants and enjoy the roller-coaster ride, someone needs to be held accountable for this poor workmanship.
Oct 27, 2024
Great customer service, communication and attention to detail.
Oct 27, 2024
Great service. In and out fast.
Oct 27, 2024
James lined my car up perfectly and treated me with respect and maintained the highest levels of professionalism throughout my interactions with him. Definitely deserves a raise! Any future alignments I’ll likely return here just to have him take care of them. $70 and I was out in less than an hour once work was started. 👍
Oct 27, 2024
Prices are a lot cheaper than other places…gave suggestions on how to improve the ride of my truck
Oct 27, 2024
Service was quick and the price was good. Will definitely return. I love the 50% discount for every other service.
Oct 27, 2024
The 2 techs that helped me were great. Will definitely come back. They had a problem with my door handle, they took the time to fix it for. Thank you for having awesome customer service. You won this customer.
Oct 27, 2024
The wait time was great and friendly employees
Oct 27, 2024
There is no communication at all at this store. I have no idea why they would appoint an inconsiderate person as a manager. No consideration to customers once so ever.
Oct 27, 2024
These boys are always ready to take care of me. I’ve been going to them for well over a year now and they’re efficient and kind. They educate me on everything even when i’m being ridiculous, Jesse is beyond patient and always looking out for me financially. Couldn’t thank them enough!
Oct 27, 2024
They are super kind and fast
Oct 27, 2024
They did a great job on my oil change second time going there for oil change . Will be going back again for any vehicle services in need.
Oct 27, 2024
Very nice persons and respectful and they changed my oil on my BMW it was done quick thank you
Oct 27, 2024
Very professional and quick service !! Everyone is very nice here
Oct 27, 2024
Very professional and very helpful. They fixed my breaks and feels great. I will be back.
Oct 27, 2024
Very satisfied. Work done in 3 hours. Not 3 days. Thanks
Oct 27, 2024
I was happily surprised with the service and efficiency of the staff. Didn't have an appointment but was greeted immediately and asked to wait a minute. The service was done promptly after that, I asked for extra services and was shown the need of changing air and engine filters. Everything while waiting in the reception.The only thing I needed an appointment for was the tire rotation. I forgot to make appointment for that but I will call back! Contact less payment didn't work but I paid in the lobby. Awesome, timeless experience, not the first time, will definitely recommend it to everyone I know!👍🏻