Brake Masters #101

Nov 30, 2024

The team at Brake Masters on Grant are friendly, knowledgeable, and went out of their way to make sure a big job was done on time. Thank you all so much for fixing our daughters old truck and keeping her on the road.

Nov 28, 2024

Struts were a re-do. It is so nice hearing quiet with turns now. Thank you for doing the replacement, Chris, Jesus and Brake Master tribe. -V. Johnson

Nov 21, 2024

Jesus V. At the front desk went out of his way to help me out tremendously. He save me at least 100$. This store cares about customer service and their veterans.

Nov 07, 2024

highly recommend this place , exceptional service, and dedication to customer satisfaction Thank you Chris

Oct 05, 2024

Courteous, professional

Oct 05, 2024

Diagnosed and fixed my problem quickly and professionally.... positive experience

Oct 05, 2024

Excellent attention and service !!

Oct 05, 2024

My radiator cracked and it caused a lot of problems that were going to be very expensive at a different shop. Chris took the time to contact corporate to find my previous radiator replacement date, as it was not showing at the shop level. I was pleasantly surprised to find that the warranty at brake masters for my radiator was still in effect! So I towed it to brake masters #101. Chris and Jesús were very communicative and honest, they listened to what I had to say and were never condescending. They replaced my AC system fans and I was happy enough with the final price. I felt that my car was safe to drive again. I’ll be back! (But hopefully not too soon).

Oct 05, 2024

On time, polite, no hidden or surprise charges

Sep 05, 2024

Absolutely amazing experience! I was quoted $3000 for a service they completed for $1400. Unbelievable communication, speed, and the repair was perfect. Earned a customer for life!

Sep 05, 2024

Excellent and clean job done. Highly recommend.

Sep 05, 2024

Great service and front desk experience. Never have had an issue, always have had professional results. Will go back and recommend to friends and neighbors.

Sep 05, 2024

Had my GMC diagnosed there. These people were very honest afterwards didn't try to upsell and recommended not repairing it because of cost. That's how I know they're honest. This is a big deal in today's world if not the biggest when looking for a place to have your car serviced at. I will be returning in the future for sure and I highly recommend this place to others who are looking for an honest mechanic.

Sep 05, 2024

I thought my brake pads had worn down due to a crazy screeching sound. They were able to locate a rock from my driveway that had gotten wedged in the brake assembly. Super friendly and fast service. I would definitely recommend .

Sep 05, 2024

I went to this location to get an oil change, have the brakes checked, on 8/22/24. I have been to this location before a few times. All oil changes, I had sn appointment arrived greeted not sure of his name. Let him know I had an appointment for an oil change and asked to have the brakes checked. I asked fir the high mileage oil change which on the website and there is a list on the counter. I chose the $54.95. Once completed he said the total would be $68. Ibqas like that doesn't sound right. That is almost $15 in fees, I asked him how that could be, several times, the guy said the oil price went up by a $1, will it's not reflected on the website or on the counter in front of us. He told me he would do me a favor and take $5 off, that's no favor and he was trying to over charge me to start with and this is not the first time he has charged me a higher price. After he did this favor for me he gave me the paperwork work, my keys and walked away. I have watched this guys sorry can't remember his name, interact with male customers in a completely different way. I don't understand why he is trying to charge me more than what is advertised, not right at all will not be going back.

Sep 05, 2024

Muy honestos muy amables, ganaron un clientele conmigo

Sep 05, 2024

They took a look at it and evaluated the problem of the noise I was hearing with no additional cost. Then I brought in my vehicle the next day to have it worked on. They we able to get me in so quickly and where so upfront about pricing.

Sep 05, 2024

They were so patient with my 2 year old running around, and didn't even seem frustrated when he spilled water on their couches. I came in for an oil change but they also zip tied up the plastic piece that was dragging under the front of the car!

Aug 05, 2024

An engine coolant light went on in my car. I called BrakeMax as I was nearby. They told me to come right in and the issue was solved in under an hour. They changed the oil, topped off all fluids, and recommended future work. I’ll be using them again.

Aug 05, 2024

Awesome people.

Aug 05, 2024

Excelente servicio rápido puntuales Todo el personal muy amable todo muy confiable y accesible para mi economía Si pudiera darle más estrellas le diera 15 estrellas

Aug 05, 2024

I appreciate their hospitality and honesty. I was taken care of very quick. Thank you Chris and to all who took part in servicing my vehicle.

Aug 05, 2024

Took my car in after some FUBAR independent "mechanic" work. Once they diagnosed the problem they only charged me the diagnostics fee and 1/2 price to replace fuses, reconnect the wiring harness and fuse box. So grateful it didn't turn out to be a major job. Thank you Brake Masters #101! You ROCK!!!

Jul 05, 2024

Always leaving happy and helped

Jul 05, 2024

Chris always takes care of my car for me. I’ve been taking my Prius there for years and I always get great and honest service. I trust them at this store 100%. When they find something that is wrong or is concerning, they always take the time to show it to me, which makes me feel respected and builds trust. Today, I brought my Prius in b/c the spoiler was falling off. He took it apart and reattached it all for free! How often do you get that kind of service? That’s why I keep going back!

Jul 05, 2024

Friendly, efficient, great communication, nice clean atmosphere

Jul 05, 2024

Great and speedy service. They had the break pads and 2 rotors replaced on an SUV within a couple hours and at a fair price . Thanks

Jul 05, 2024

Great customer service. Jesus is awesome and very helpful. All staff is respectful and professional.

Jul 05, 2024

I had 7 years ago a very bad experience with brake master. I was astonished to see lastly how their customer servixes has improved. I have been taking care of profesdionaly and humanely. My car also. I hope it will at least stay like that. Good Job

Jul 05, 2024

I loved how friendly everyone is. Great experience.

Jul 05, 2024

The best experience that I’ve had at any mechanic shop. Reps were extremely polite and HONEST after a horrible experience with technicians from another company for brake repairs. Most memorable line from service reps: “You support our country. Don’t worry about it!” Just know that there are still good people in this world.” 10/10 recommend!

Jul 05, 2024

They found a few other issues that needed to be addressed and prevented some major repairs in the future.

Jun 05, 2024

After contacting several auto repair shop, Break Masters had the time to answer my questions and explain the details so that I could understand. Here. Take my money 💰

Jun 05, 2024

Great experience, Chris(Manager) accommodated me the moment he saw me even though they were all very busy. He checked my car since my engine light is on and got no idea why, fixed it right away, answered my questions nicely. And he didn't take advantage of me(didn't charge me with anything) even though I told him that I'm clueless of what's going on with my car! Highly recommended shop!

Jun 05, 2024

I always have a good experience with Brake Masters!

Jun 05, 2024

This particular Brake Masters is the best place that my husband and I have ever taken our cars. We have two BMWs that we purchased new over 20 years ago. In that time we have had our car serviced by BMW and sever other expensive, private practices. We wish that once the warranties expired that we had known about Brake Masters #101. We have worked with Chris and Jesus several times and these managers are kind, respectful and all-around delightful. Recently we had a car in the shop and I needed a ride home. I was surprised that they offered me the ride. They even sent an Uber to pick me up when the car was done. Not even BMW did this kind of service. The car now runs like it was brand new, and the price was extremely reasonable. We are certain that the price would have been twice the price anywhere else. Their waiting area is very clean, and extremely comfortable. Jesus and Chris's team is extremely competent. Brake Masters #101 gives the kindest, sincerest service that anyone can expect. Honestly, I have never used these words before for an Auto Repair service!

Jun 05, 2024

Went in for a simple coolant and brake flush. The paperwork states they do a complimentary 4 point inspection (which you can opt out of) I have a bad cv joint and been aware for some time but doesn't effect my vehicle unless I'm using 4x4... long story short I've had my truck in twice at another mechanic since the cv was leaking grease. Once for leaking coolant line and again for a bad water pump. Neither time did they mention the cv. I got a text from brake masters with an overview that they checked everything and found bad cv (even included a picture of the cv) but gave the option to pick and choose what to have done at this visit. I chose to not to do the cv joint. Went in to pick my truck up and they were very professional. Price was competitive and I wasn't pressured to fix things not imperative to the safe operation of my truck. So I made an appointment to do the cv next week. This was my first time using Brakemasters on Grant and it won't be the last!