Brake Masters #116

Nov 30, 2024

Lorenzo and crew took care of my car's problem right away for a good price. Excellent service.

Nov 05, 2024

Very friendly and fast service, they worked me in as a walk in at the end of the day. Great prices too.

Sep 05, 2024

Great staff and service. Upfront with all the pricing and no upselling.

Aug 05, 2024

Been a customer for many years at the shop on Tanque Verde. The staff has changed over the years, but the service has been consistently reliable and square-dealing.

Aug 05, 2024

I’ve brought my car in a few times for various services including oil changes. They’ve done good work and they have never tried to upsell. BTW, always check the coupon page of their website before you go in — can save you a lot of money.

Jul 05, 2024

I went and had hundreds of dollars of repairs done. There was thousands of dollars of repairs needed. I've taken car across town to my prior auto shop before I went out of state, nothing is required to be done. The repairs should have been listed as suggestions. I had asked for a safety check and less than 3 weeks later the car died due to battery corrosion. When I went back, I was told the battery needed to be replaced. I didn't look closely at the print out, it was not for the date in May I took my car in. Spoke with the manager to give then a chance to make right the problem, was told they'd try to help fix the stereo that needed a code due to battery. When I got there the front desk staff said they don't do radios. This location was highly recommended, I'd highly recommend some where else.

May 05, 2024

I appreciated being able to make an appointment online. My concerns were listened to and my car was checked out. I was told that no repairs were needed at this time. I look forward to going back there when my car does need work.

Apr 05, 2024

Mike displayed custom sevice above and beyond.I highly recommend Brake Masters.My experience made my bad day inro a great day.!!!

Apr 05, 2024

Very friendly and courteous. Just went in for break check. They had to keep car a few hours but let me know they were fine and didn’t try to sell me on unnecessary repairs. Trustworthy!

Apr 05, 2024

Very honest crew. Just got new tires at Discount and brought over my car for an alignment. I was expecting to spend approx $140 for the alignment. After they test drove it and put it up in the bay and hooked it up...they told me no alignment was needed so I paid nothing. They could have easily made something up to charge me.

Feb 05, 2024

First time here for oil change and new wipers. Made an appointment online and there was no waiting time. I will be definitely be bringing my car here for repairs!

Feb 05, 2024

Great experience with Mike and the team at Brake Masters! Very friendly service, good price, and got me taken care of very quickly.

Feb 05, 2024

had car in for an oil change and they put the wrong plug in and oil leaked all over our driveway and is completely stained 2 days ago had our car in for safety check which included battery test. Next day my wife was stranded because the car wouldn’t start… never going back

Jan 05, 2024

Stole my 2006 Toyota Corrollas transmission dipstick . Thanks alot for your theft .

Dec 05, 2023

Always a great experience with these guys. They are honest and always do a great job.

Dec 05, 2023

Awesome manager, Mike,super guy.

Dec 05, 2023

Excellent service, superior manager

Dec 05, 2023

Great break service. Mike the manager, helped me with my brake issue. All good. Great employees.

Dec 05, 2023

Honest, quick, unscheduled services handled with a great human touch!! You guys are awesome and Mike the manager is the best!!

Dec 05, 2023

I took my car in with concerns about the break system. They gave me a free break check and told me everything was good and informed me about my tire issues. They were very polite and punctual. They were flexible when I was unable to pick up my vehicle before they closed. I will 100% go there again if I have any more car problems. Highly recommend

Dec 05, 2023

My air conditioner when out last week in 111 degree heat here in Tucson !! I called Mike at Brake Masters and he got me in the next day!!! He had it fixed before 5 pm! I highly recommend them!

Dec 05, 2023

The only place I take Raven for oil changes

Dec 05, 2023

This place is great! They take you in and get you out same day. You can trust they'll do the job right, come here numerous times, mechanics are top notch, managers are very professional and knowledgeable. I won't go any where else.

Dec 05, 2023

East, fast and the staff were really friendly. I loved that they didn’t try to upswell their products/services! Thanks BrakeMasters!

Dec 05, 2023

Everyone was very professional. I came in to schedule an oil change for another day and was surprised when I was offered a same day appointment!! GREAT service!!!

Dec 05, 2023

Got an alignment for new tires, had an an assessment for new brakes, and had new ones installed in under 2 hours.

Dec 05, 2023

Great place, Michael will get you taken care of here.

Dec 05, 2023

Great value and honest service. I’ll definitely be back.

Dec 05, 2023

Helpful and efficient!

Dec 05, 2023

I really love taking my car to Brake Masters whenever I need to check my car. They're able to schedule quickly and always correctly diagnose problems and fix at a reasonable price. Definitely recommend to anyone needing car repairs in Tucson!

Dec 05, 2023

I was greatly impressed with their prompt, efficient and friendly service. A special thank you to Mike who was most helpful. They said it would take from an hour to an hour and a half and in fact finished the job in less than 40 minutes. I know now where to go for any job that Brake Masters do.

Dec 05, 2023

Loved the service Took it in a day before since I would be out of town and they kept my vehicle indoors. They called me to consult my brake problem. They took good care of me

Dec 05, 2023

My experience is that I am always taken care of when I go to the Tanque Verde location! Mike James is wonderful and if he’s not there, whoever is helping me he’s also wonderful. They take the time to answer my questions and I always appreciate it

Dec 05, 2023

Treated A 1 for a first time customer at this location...