Brake Masters #128

Nov 28, 2024

unless it's fore breaks do not take your vehicles here. roughly two weeks ago i was on vacation and one of my work trucks got stranded. long story short it was towed I'm. over the phone we were told the computer fried the key or vise versa kept saying computer. so fast forward some 2700 dollars later my truck is fixed. I told them I hated the parts they change after they said work was done at that point he kept trying to get me to pay for the work to.get it closed out . I wasn't gonna make it so I sent my girlfriend to get the key after the 4th call about have me pay I finally did . yhey send the parts . it was an ignition and a key I addressed it next day . was told I'd get a call back waited 4 days called again told I'd get a call back they charged that for like a 200 dollar part and have ignored me since...Horrible service ... this after I supposed to be fleet pricing ang got charged over twice what dealership would.

Nov 21, 2024

Amazing customer service 🔥🔥🔥🔥💪🏿

Nov 21, 2024

Mike and the service crew here are superb! They took care of my car and went the extra step to cut cost of parts. Very honest. As a single woman you're afraid of being taken advantage of. Not here. Trustworthy for sure. Thanks again. They are in charge of her maintenance from now on!

Nov 07, 2024

Mackenzie was very helpful and honest. I really appreciated the fresh approach and would recommend him personally.

Oct 05, 2024

Went in for brake job.They did a thorough inspection while car was up and found a cv axle with a blown seal grease everywhere. Also a loose sway bar linkage.The tech showed me all this. So I decided to get all fixed along with brakes. They also have an installment bill pay system if you don't have all the money that day.

Oct 05, 2024

I approved recommended tune-up for my RAV 4, car runs great

Oct 05, 2024

Makenzie at the front desk was so nice. He gave my car an oil change and changed the engine filter. He did not charge me for labor to change the filter. Him and his team were also able to change the bumper on my car from a previous accident. The bumper was aftermarket and did not fit perfectly, but they did a beautiful job anyway. It ended up taking about four hours but they only charged me for about two hours of labor. The entire time, all the staff were positive and uplifting. They never tried to upsell me on anything and they were honest about what my car needed.

Oct 05, 2024

These guys are absolutely great! Michael and McKenzie in the front doing an amazing job at explaining and taking care of you. The folks in the bay doing an amazing job with the cars, it’s just the best place to go! As a woman you’re always on edge about potentially being taken advantage of, but they actually treated me like family. I wouldn’t hesitate to recommend them to anyone

Sep 05, 2024

I really love the service and the way they treat their customers. Machenzie was there he helped me to fix my Mercedes C350. Now it’s running awesome. Machenzie is really a Master of cars

Sep 05, 2024

I was there a couple of days ago cause I was over due for an oil change. Turns out I needed a whole lot of work done. I was overwhelmed to say the least. But thank goodness Mike was there to help me through everything. He really took the time to not only tell me what needed to be done but he showed me the mess that was my car. I am so grateful that he was able to get all the work done in one day!! I recommend this shop to everyone. And the work they do is quality work. I will be back for all my vehicle needs! Thank you!!!

Sep 05, 2024

Mike and crew went beyond expectations for what I brought my car in for. They identified other work needed that was poorly done by someone else and corrected it on their own without charging me labor! I am soo greatful and my car drives beautifully!! We took it in a road trip the next day!! Will be back for all future needs!!!

Sep 05, 2024

Needed a quick oil change before a last minute road trip. Mike was able to complete the service right away. Also gave me recommendations on additional work my car needed but wasn't pushy at all. I will definitely be going back!

Aug 05, 2024

First time at this location, felt comfortable talking to Mike why I decided to use them for my brakes service on my ram truck. Great service, friendly & competitive pricing.. They also do other major repairs. I recommend using them. Thanks Mike for the great service

Aug 05, 2024

Michael and Mack are the Best, Honesty and Integrity!

Jul 05, 2024

Brake masters is always the best and always my number one go to. I love you guys. You are awesome. Always the best service.

Jul 05, 2024

Makenzie and Brian were great to work with

Jul 05, 2024

Manager Mike and all his employees do an excellent job! Quick and easy to work with very competitively priced.

Jul 05, 2024

Mike the manager took great care of me! They were courteous and very thorough and gave me an excellent price! They have earned all my business moving forward! Thanks again

Jul 05, 2024

Quick simple and easy…

Jun 05, 2024

Service was completed before initial quote. That does not usually happen with vehicle services.

May 05, 2024

Even though I have used Brake Masters for years to do brake work on my vehicles, I was unaware of how extensive their other mechanical work is. I now have all my mechanical work done at this shop. Michael, the manager, is both knowledgeable and honest. They do only the work that needs to be done and charge a reasonable price for it. I recommend this business highly!

May 05, 2024

Great place they are very honest with me and they are very competitively priced for all services

May 05, 2024

I had a great experience over at Brake Masters #128. Michael was phenomenal and extremely helpful in explaining what was needed for my car. I’d recommend anyone who needs their car worked on to go see Mike and Brake Master’s #128!

May 05, 2024

Staff was so helpful and friendly!

May 05, 2024

This place is women friendly … everything that was explained was also shown , pricing is good compared to other places .,, great customer service …friendly informative .,My vehicle was safe there … I trust them!

Apr 05, 2024

Great pricing! Very honest. Brian and his mechanics were exceptional. Every place says you “need something” done. They were very honest and said everything looks great nothing needed at the very moment. Will definitely be back!

Apr 05, 2024

Have used this location more than once and have consistently rcv’d great service, fast turn around time & fair & honest pricing. In fact, just dropped the car off to them the other day thinking it needed front brake job; turns out rear brakes just needed adjustment. Bottom line, could’ve zapped me but didn’t - 5 stars

Apr 05, 2024

I have brought my vehicle back in for service and the whole team was great and worked with me on everything I needed. They are honest and thorough. Thanks Mackenzie .I would give it 5 stars except… the guy on the phone talked down to me. Probably because I’m female. But my tech Matt was awesome so

Apr 05, 2024

My Chevy Spark was having some issues and one place told me I needed a whole new transmission, but I was referred to Brake Masters by a friend. After taking my car over for a free inspection, Brian and Michael were very helpful and let me know the transmission was not an issue but there were a few other maintenance issues I could use. After getting new spark plugs and a few other things my Spark runs amazingly!! I will definitely continue further services with them. Edit: I also want to add I have no knowledge on cars, both Brian and Michael explained the issues to me so I would understand. Very honest people!!

Apr 05, 2024

They did a great job and were very friendly and professional! Highly recommend if your in the area!

Apr 05, 2024

Update: Although I had an issue at first, Brian made it right. I’ve been coming to Break Masters a few years now, never had issues. The trust is definitely there in the work and customer service. They usually have no problem getting you in and out the same day!

Mar 05, 2024

Great service, and repairs were done to my satisfaction!

Feb 05, 2024

Excellent service

Feb 05, 2024

Great team here! Absolutely will be returning for anything ny car needs, I appreciate Brian and MacKenzie for being honest, kind and overall amazing. I will absolutely be returning here for my future car needs. 10/10 service!!

Jan 05, 2024

They got me in right away and provided awesome service!

Jan 05, 2024

Was sent here by the dealer and they took Great care of me, had my car in and out quick and will be my new shop for routine maintenance!