Brake Masters #184

Dec 03, 2024

Very friendly staff and most honest shop I’ve been to

Nov 29, 2024

They are honest

Nov 22, 2024

Great job guys!

Nov 22, 2024

Very good service. Very knowledgeable and they are easy to talk to. No pressure. I strongly recommend them for all your auto repairs and service.

Nov 08, 2024

I've always had the blessing of being able to lease all my vehicles. About 10 years ago I purchased my first vehicle. I've been using it for personal and business use along with traveling the country. Basically my One stop shop vehicle. I happen to be in Arizona, and a friend recommended me to this specific location to address my concerns. "DTire" did my alignment twice and still didn't get it corrected. I usually go there wheel and tire related stuff if you know who I'm talking about. I brought my vehicle here and was met by the manager Robert in the front office. Being this is my first vehicle that I've had to do More than your basic maintenance on, I had many many questions and concerns. Robert brought the shops Master mechanic Jade in from the shop to speak with me and go through everything I needed. Both Robert and Jade addressed all my concerns and were able complete all the work I needed within a couple of days. I thought it would take 2 weeks!! The one thing they could diagnose but couldn't work on was the transmission and they referred me to a lovely shop where I had a positive experience as well! Not only is my alignment finally fixed, but so is my long laundry list of things. The pricing was fair and the turnaround was much faster than the local dealer! I'd love to highlight The level of awesome from the staff! Besides the, a specific example that stuck out to me was a highly rated shop in the PV area wasn't sure what was leaking underneath my vehicle. When I took it to the dealership and they did their inspection, they didn't even address it and I asked about it and they said it's nothing to worry about. When I brought it here, they called me the next day and said hey it's the oil pan gasket. It's probably never been done. I said it definitely hasn't been done from my records. They offered me two options, simply replace it, or they can remove it, clean it up and put a new gasket. When I asked if there was any damage from traveling or off-roading, because I know the vehicle has bottomed out a few times over the years, they confirmed that there was no damage underneath. I went with the slightly cheaper option of putting in a new gasket. It honestly wasn't much more to buy a new part. Thank you thank you Thank you for getting me back on the road safely and cost effectively!!

Nov 08, 2024

Nice people great work

Nov 06, 2024

Robert has a great staff, and they do great work at reasonable prices. They are busy, but I defiantly recommend them for more than just brakes

Oct 06, 2024

ABSOLUTELY FANTASTIC SERVICE. I have been going to Brake Masters for 14 years! There’s a HUGE reason for that! It’s called customer service & quality work! Thank you so much! I TRUST you all! Kudos! Sandi Jessen Mesa, AZ

Oct 06, 2024

Bad service , slow service, I will be taking my vehicle else where !

Oct 06, 2024

I use the brake masters on Southern Avenue near the Walmart for all my service needs on my Chrysler Town & Country! They are very quick, responsible and friendly.

Oct 06, 2024

Jordan Mercer the assistant manager helped me out and had truly amazing customer service. Thank you for all your help and I will be recommending this location to others.

Oct 06, 2024

Staff were quick and respectful. I came in for break repairs without having gone to a mechanic before. The front desk staff were polite and answered my questions and were able to get me in and get my breaks done so I can drive safe on the road again. Great place to go if youve never been to a mechanic before. Will definitely be going back for other minor repairs.

Oct 06, 2024

The staff was knowledgeable and very courteous and kept checking back in with us to make sure we were OK Got a little bit of a wait time but they rotated the tires for free so it’s a wash overall everything was a good experience and the prices were great

Sep 06, 2024

Great place to get your automotive needs repaired. Honest and willingness to help you with your concerns..

Sep 06, 2024

I have been going here for years Robbie the manager & staff are so Great & kind. Great customer service very friendly. Very professional and always trying to get you in and out quickly with a budget you can afford.

Sep 06, 2024

I have had them work on my car for a number of years and I have always been treated well. This is about the only repair place that I trust. When you are a single woman I have found that many times I have been taken advantage of and had work performed that I did not need and cost one hell of a lot of money. I trust these guys to be fair.

Sep 06, 2024

The Staff There Is Always Very Polite And Welcoming..No Matter What The Issue With Your Car Happens To Be.!..Also Very Knowledgeable And Attentive To Whatever Your Concern Is..We've Been Going There For Years And Many A Vehicle..!! Will Definitely Keep On Going.!!! 💯 % +.!!!

Aug 06, 2024

Employees really go above and beyond here.

Aug 06, 2024

Got a oil change and tire rotation itwas fast and they did a great job.

Aug 06, 2024

Nice staff with affordable prices!

Aug 06, 2024

Oil changed, tires rotated, cabin filter replaced etc

Aug 06, 2024

The crew & Robert are fast/efficient, knowledgeable, & professional. Hard to get people like them now a days. 10/10 recommend to everyone

Aug 06, 2024

Very professional, efficient and friendly service.

Aug 06, 2024

Very professional. And exceptionally fast. Thanks guys!

Aug 06, 2024

Always bring my car here of the maintenance. Robert, the store manager , is always fair and never tries to push services on you. highly recommend this location.

Aug 06, 2024

Very Professional !!!! Great Service !!! And take the time to explain your issues with your car.

Aug 06, 2024

fast. courteous. fair price....and there was even a rebate.

Jul 06, 2024

Get everything done and do there 100% best with brakes and alinement

Jul 06, 2024

Jordan was very professional and made the process of fixing my truck smooth and easy.

Jul 06, 2024

Personable, efficient, straight shooters & reasonable cost, compared to another high-star rated vendoe nearby.

Jul 06, 2024

Service was prompt courteous friendly and first class!

Jul 06, 2024

Very kind and nice!!

Jul 06, 2024

We have been several times over many years to this location of Brake Masters. They have always treated us well. I went in a couple of days ago with “squeaky” brakes thinking perhaps the indicators were such it was time for new pads. Nope, after doing an inspection, they determined that the pads were still just fine and most likely some squeaking could be from dust sometimes. They didn’t charge me anything when they could have easily performed a pad repair. Honest good people currently working there. Thank you!

Jul 06, 2024

Went in for rotor issues. They went and inspected and gave me a detailed assessment on my issue. Once the green light was given they went right to work and payed a fair price for the service. My brakes/motor are working smoothly without issue.