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Brake Masters #208

5

4

3

2

1

4.6
(306 reviews)
Review highlights

"Made an appt for oil change. They were prompt and courteous. Waiting area was clean and spacious. No pressure to sell me extra services or parts."

"Quick diagnosis and quoted price that didn’t increase Done while I was shopping."

"The only place my family will go for service in Tucson!"


Overview

Categories

Auto repair shop, Brake shop, Mechanic

Appointments

Book appointment

Hours

Sunday

Closed

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

7:30 AM - 5:30 PM


Description

This Brake Masters auto repair shop is conveniently located in Tucson, Arizona at the corner of Speedway Blvd and Pantano Rd. Services include: oil changes, brake repairs, tire alignments, suspension repairs (shocks and struts), battery checks & replacement, auto AC checks & coolant system repairs, fluid flushes (transmission, radiator, brakes, steering), CV boot & axle repairs, belt & hose replacements and so much more!


Reviews

Sep 06, 2024

They did brake and rotors and did a great job


Aug 06, 2024

2 weeks ago I took it to brake Masters at this location I told him that there was some kind of sound coming from underneath the steering wheel like it might need new brakes so I got an oil change then they come up to me saying you need a new battery the sound will go away. Brake Masters charge me almost $300 for the service get home and the noise is still there I call him and say it's still making that sound they said bring it in. But instead I took it to top notch two weeks later mind you the car was at my house those two weeks. Well all along I did need new brakes I was metal to metal do not do not take it to brake Masters they took advantage of a widow how dare them. Later on I will show you the brake Masters receipt and top-notch receipt I will post it.


Aug 06, 2024

I have been using this Brake Masters location for a couple of years now and have come to trust them for all repairs and maintenance. They have been unfailingly honest, fair, courteous, and have reasonable rates. I have dealt mostly with Oscar and Ismael, both of whom have been very helpful in giving advice and explaining any work that has been required. I highly recommend this Brake Masters location.


Aug 06, 2024

Oil change with replacing wipers blade and air filter have gotten expensive but the service was very good.


Aug 06, 2024

This is an honest shop that does great work. The manager is friendly and professional


Jul 06, 2024

Facts,,,, Problem I went there for, still exist. Charged $532.00, for things perhaps needing attention, perhaps not. After being quoted $150 less for services performed. Quoted $2,300 for other future work. I found a competitors price $1,087.. I don't get upset,, I simply never return. Especially six hours, for work I did not ask for,, is the maitence better for my auto,,,?,, perhaps. NO,,!, one likes to feel ripped off. You draw your own conclusions ?


Jul 06, 2024

super friendly team, very respectful and attentive! I drove 30 min for them which I was not happy about but they definitely made it worthwhile


Jun 06, 2024

Not only did I get shotty break service i got a leaking bleed valve on my rear left breaks. I'm glad I checked this myself. I will never have my car serviced here again. They will fix one thing and break two. Management need to check there mechanics quality of work. I do not recommend. You have been warned.


Jun 06, 2024

This Brake Masters is legit! Ismael and his team did a great job fixing up my car. Ismael was very kind and informative when it came to cars. The only Brake Masters I go to around here.


Jun 06, 2024

Very friendly and efficiently staff at this branch. I am pleased with their care and services to my car. Highly recommend this place !


May 06, 2024

Great place to get your car done at a reasonable price


Apr 06, 2024

I've used this company before they were great then and they're great now I just love the integrity of this company thank you thank you thank you.


Mar 06, 2024

Making an appointment was simple and easy they got my car in on time and did a great job. They explained everything clearly and I was pleased with the results, definitely will use this Brake masters at Pantano & Speedway in the future great service all around.


Mar 06, 2024

Used to service my '07 Frontier midsize many times for flushes/fluid exchanges and occasionally for oil changes. Always awesome service at store#208


Feb 06, 2024

Always professional, knowledgeable and fair pricing


Feb 06, 2024

Everyone I dealt with was so nice and honest. Trustworthy place!


Feb 06, 2024

Great service good prices.


Jan 06, 2024

Specifically if I need something fixed they don't fix it the first time I may have to come back 2 to 3 times, and if I have more than one thing on the list sometimes they don't even look at it but say they do


Dec 06, 2023

I always appreciate their good service here. Very fast, friendly, professional and they do a great job!


Dec 06, 2023

Quick service ever


Dec 06, 2023

$538 estimated to replace an oil pan gasket,,,? REDICULOUS,,!!!;


Dec 06, 2023

Always awesome . Quick and efficient. And I’m not getting paid for this endorsement


Dec 06, 2023

Art and Ismael are very helpful and explain the problem and situation....had my ABS fixed great job 👏 👍 😎😎


Dec 06, 2023

Honest and no upselling. Highly recommend for everything from brakes to oil changes (and more).


Dec 06, 2023

Honest car maintenance


Dec 06, 2023

I called the night before and they said for me to bring in my truck between eight and 8:15 in the morning. I asked them when they would get it on the rack and they said they should have it on by 830. I said how long will it take and they said no longer than two hours. I arrived at 8:10 in the morning and left it with them. I called repeatedly throughout the day to see if it was done and I kept getting delayed and delayed. By 2 o’clock I said I had a birthday party that I had to be to and it was important for me to get the truck back. I called at 4 o’clock and they still didn’t have it on the rack so I said I would be in to get it. When I got there, I asked him why they asked me to be there at 8:10 in the morning if they couldn’t even do it that day. He said nothing but I understand. He was very courteous but completely unhelpful. I was led to believe that I had an appointment and obviously I didn’t.


Dec 06, 2023

I received a comically high quote for brakes from a competitor. Called here to have a second opinion and as expected they beat the first quote by 55% And they didn't try to fluff their bill or sell me something I didn't need which I respect and earned my repeat business moving forward


Dec 06, 2023

Professional, courteous and great communication.


Dec 06, 2023

These guys always take care of my car. I appreciate all they do. Had my 60k checkup, needed rear brakes, and the other routine 60k stuff. Nothing totally unexpected. They were up front w time and cost. Thanks!


Dec 06, 2023

Very satisfied with the service on my car and the customer service. Had to be out of there by a specific time and they had me on my way before that...that meant alot to me. Thank you Brake Masters