Brake Masters #225

Nov 28, 2024

I have and will continue to recommend no place other than Brake MASTERS on Houghton in Vail/Rita Ranch! I’d like to say all Brake MASTERS are great but Shane can not be at every location ;-) The entire crew is wonderful! The customer service is beyond superb. Fast, reliable and honest service center.

Nov 28, 2024

Shane and his crew are Wonderful!! Knowledgeable, honest, efficient and friendly!! From oil changes to vehicle damage repair, they’re always so helpful and fast!

Nov 21, 2024

Sean is an awesome manager and great guy. Don the tech was awesome with my repairs

Nov 14, 2024

They got the job I needed done but I don't think it's professional to be actively smoking while on the job. Then they move the vehicles in and out of the bays and the car reeks of cigarette smoke. That's horrible with customers that have breathing issues! Don't get me wrong, they were all very nice but that was very disappointing that smoking is allowed in and around customer vehicles. Especially for people with breathing issues.

Nov 05, 2024

As always, Brakemasters did a great job.. They check if any needed maintenance is due to keep me informed. The employees are very nice and knowledgeable. I will continue to go to Brakemasters because they continue to impress me and my vehicle runs great!

Nov 05, 2024

They did a good job not much waiting time

Nov 05, 2024

Went in to get alternator change. They left a plastic water bottle and sand paper inside that has stuck on belt,which made squeaky sound. I try to go back to get the noise checked , but they were busy to check it. I took my car to Break Max and they found the water bottle. I went back to Brake Master to let them know which they said thank you for letting them know. I was hoping they would get my name and took more interest in the issue so they would be more careful in future.

Oct 05, 2024

We needed auto help for my parents Toyota and they were there to do complete job and get them back on the road.

Sep 05, 2024

Excellent customer service, work was done quickly, and they kept me in the loop.

Sep 05, 2024

Oil change and new filters. Great customer service, in and out quickly. Highly recommend and will be returning!

Sep 05, 2024

Thanks Brake Masters.

Sep 05, 2024

They go above and beyond. They build relationship which in turn builds loyalty

Aug 05, 2024

Fast courteous very good service and identified potential problems as well

Jul 05, 2024

I like that if you need air they check it out for you.always very pleasant

Jul 05, 2024

Management and staff are hardworking and honest team. Always looking for what's best for each customer. Extremely reliable!

Jul 05, 2024

Shane at Brake Masters was truly amazing along with his staff. I will continue to do my services here in the future.

Jul 05, 2024

They always get me right in and are friendly & efficient!

Jul 05, 2024

They fit me in when I needed to be fit in, love it!

Jun 05, 2024

All good 👍 car feels much better

Jun 05, 2024

Took in car needed my back lights all changed. I couldn't open the housing and I didn't want to break it, and they did it so quickly and were very kind. Will be the first place I call next time for automotive help!!

May 05, 2024

Starting to clean the place up, under different management again.

Apr 05, 2024

Got oil change.

Apr 05, 2024

Great service. The staff went above and beyond to help me out on several occasions. Highly recommend!

Apr 05, 2024

INTEGRITY! I brought my truck in thinking I needed brake pads because they were squealing. The guys put it up on the lift, checked all the pads and they were fine! They could have easily just swapped out the pads and charged me but I walked out without paying anything. Will definitely be back whenever I need something done!

Apr 05, 2024

One word review: trustworthy. You can quit reading now, or read on for supporting detail. Ryan, Dana & team do excellent work, follow up on all major repairs, and get things fixed in a timely manner. I brought in an older vehicle I'm particularly attached to, the kind some people say should be retired in favor of a newer vehicle. Wrong! Keeping your current vehicle running is cheaper & better for the family budget than taking on higher payments, insurance, registration, etc. The guys at #225 finished a complicated set of repairs involving a new power control module. When the engine light came back on (car was running fine!), they replaced unrelated older worn out parts of the fuel pressure control system. No charge. Same day! Runs like a top, again.

Apr 05, 2024

They worked on my 03 Chevrolet Corvette for an automatic shift cable on a Saturday, Shane the Store manager was very communicative and punctual and was able to get me back on the road! Thank you! Recommend next time I come back!

Apr 05, 2024

Was running late from the tire shop. They still held my appointment for me. Great people working there.

Mar 05, 2024

Mr Cruz at Brake Masters fixed the falling almost on the ground flap. In less than ten minutes! Sooo awesome!!! I love it, and I'm coming back for all my auto repair needs! Thank you Brake Masters 🙏

Mar 05, 2024

Nice decent place for regular vehicle maintenance. The staff is friendly and quite flexible.

Mar 05, 2024

Was having transmission issues. Took my car to another shop. They said I needed a new transmission that would cost $6K. Took it to Brake Masters for a 2nd opinion. They said that the problem was actually just a small part and that it was under a manufacturer warranty if I took it to a dealer instead and charged me nothing. I did that and they were right. Their honesty saved me thousands of dollars! I always recommend them!

Mar 05, 2024

Wonderful customer service. They go above and beyond what I have found at other car repair places. Very prompt and efficient.

Feb 05, 2024

Been using them for 15 years then they started screwing with me! Shane told me I had a blown engine but didn't even check the problem. Found out from another mechanic it was just a fuel sensor. Advise just use them for oil changes and be carefully because they rarely check any fluid and skip a lot of things. Shane is a snake oil

Feb 05, 2024

Great service and staff

Feb 05, 2024

I just needed to get one tire off my ATV pumped because I just changed my tires. I had called before I came in and they said to bring it in to see what they can do for me. They gladly helped me quickly and were helpful, even as they were bombarded with customers. Would go back here again if I ever need a tire service.