Brake Masters #231
5
4
3
2
1
Review highlights
"Recently moved to Texas and failed inspection due to e-brake not working. They quickly diagnosed the problem and gave a thorough, clear explanation. They also replaced my …"
"The customer service, price and service was great !!"
"They overcharged for services and ruined the engine in my 2014 Lexus."
Overview
Categories
Auto repair shop, Brake shop, Mechanic
Directions
7810 Paseo del Norte
El Paso, TX, 79912
Phone number
Call: (915) 263-8770Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:30 AM - 5:30 PM
Tuesday
7:30 AM - 5:30 PM
Wednesday
7:30 AM - 5:30 PM
Thursday
Closed
Friday
7:30 AM - 5:30 PM
Saturday
7:30 AM - 5:30 PM
Description
This Brake Masters auto repair shop is conveniently located in El Paso, Texas on the corner of Desert Blvd. Services include: oil changes, brake repairs, tire alignments, suspension repairs (shocks and struts), battery checks & replacement, auto AC checks & coolant system repairs, fluid flushes (transmission, radiator, brakes, steering), CV boot & axle repairs, belt & hose replacements and so much more!
Reviews
Nov 21, 2024
Had a piece of plastic wrap around the drive shaft as we were leaving out of town. They quickly removed it and didn’t break the bank. Great place with a great staff. Went back and had a door actuator installed. Although it was a bit pricey they knocked it out fast and it works great! I LOVE THiS PLACE! Always a dependable location to get things done right!!!
Oct 27, 2024
Curtis and Bobby are very knowledgeable and service oriented. I know I am in good hands. They take care of our entire fleet.
Oct 27, 2024
Curtis at Brakemasters is very helpful and knowledgeable. It’s always a pleasure to work with him.
Oct 27, 2024
Did a great job professional and friendly!
Oct 27, 2024
Excellent service and pricing. I was running late after work and couldn’t get there by closing time. Bobby waited for me to get there about 20 minutes after closing time to make sure I was able to pick up my car. Above and beyond!
Oct 27, 2024
Great service and I am grateful they give military discount. Friendly staff.
Sep 27, 2024
Accidentally made an appointment and went to the wrong location. Bobby took care of me even though he could have sent me to the other location. Bobby handled my mistake like a seasoned professional!!
Sep 27, 2024
Curtis top dog great knowledge and great prices
Sep 27, 2024
Excellent customer service and great work!
Sep 27, 2024
Front desk personnel were excellent in assisting and providing discounts without being asked. Car was ready as promised and is running great!
Sep 27, 2024
Great service
Sep 27, 2024
Great service and friendly staff, job was done on time . Thank you Bobby!
Sep 27, 2024
Of my vehicle was correct. Got me out the same day awesome.
Sep 27, 2024
The guy that was infront desk was being polite
Sep 27, 2024
The process was simple but through and very positive. The car was ready as promised and done in a very professional manner. I give a A+
Aug 27, 2024
Excellent customer service
Aug 27, 2024
Had a good experience people were nice there. The manager was good. Bob was great only a little bit. It was a time was a little long other than that. It was good service.
Aug 27, 2024
Recently moved to Texas and failed inspection due to e-brake not working. They quickly diagnosed the problem and gave a thorough, clear explanation. They also replaced my a/c compressor. Very reasonable cost, quality work, exceptional service.
Aug 27, 2024
The Manager goes above and beyond to help his customers. I will definitely return.
Aug 27, 2024
The service was outstanding and the employees were very helpful and willing to help me on getting my vehicle fixed within a reasonable time. They also quoted me what it would cost to fix my vehicle prior to doing any work which I appreciate their honesty and workmanship.
Aug 27, 2024
This shop in El Paso is awesome. They got my son’s truck in right away and did an excellent job at a great price. I’m a mechanic who was from out of town visiting my son and needed the brake job done right away. Super nice guys and clean reception and shop.
Aug 27, 2024
Always great service and work
Aug 27, 2024
Bobby was professional and courteous. He kept his word on verbal agreement for price and date of service. Great Lobby and quick service,
Aug 27, 2024
Curtis, Bobby & Sergio make the experience seem wonderful. They treat people like a million bucks. Hate having car trouble but ….LOVE going with these guys!!!!!!
Aug 27, 2024
Excellent customer service and very comfortable waiting room
Aug 27, 2024
Fast and friendly service.
Aug 27, 2024
I always go to Break Masters, never had an issue. They even quote me on things I didn’t even know I had an issue with.
Aug 27, 2024
Servicio muy bueno y amable
Aug 27, 2024
Very good services
Jul 27, 2024
Hi, I am from Minnesota and I drove to Texas for a visit. My brake light did not come on until I was returning home. I was concerned about driving through the mountains so I stopped at Brake Masters. My son told me about the shop. They took really good care of their shop and their customers… they were friendly and helpful. The mechanic even took my car for a test drive to confirm the light was off. The folks reassured me that they look at my car and review the items they would need to take care of and the items that were good to go. I felt very safe. I also really liked that one of the staff told me they work on cars with their heart! I drove back to Minnesota without a worry. Thank you Brake Masters! I wish your shop was in Minnesota as well!🏔️😊🤩
Jul 27, 2024
Taken two vehicles to BrakeMasters. Only gave us what we needed. Very quick service. Both manager and assistant manager were very nice. Very nice and thoughtful to my young son too. Highly recommend!