Brake Stop & Auto Repair - India St

Sep 22, 2024

I had a wonderful experience with Jeff and the staff at Brake Stop & Auto Repair. Jeff is incredibly knowledgeable and genuine, a real hospitable man and I will be returning if I ever need any car repairs again. He also fixed my grandmothers car the week before and did everything amazing. They work very quickly and replaced my radiator and thermostat within the time span of one day!!! Thanks again.

Sep 22, 2024

My new favorite mechanic! You guys went above and beyond my expectations when I came in my baby with her engine light on. Jeff explained it all clearly and showed what needed to be done and why. Honest pricing too! Got it done in time estimated and back on the road. They also found shady work from my old mechanic which they fixed and also went thru explaining! Wow! Now I have found my mechanic!

Aug 22, 2024

I highly recommend my neighborhood Brake Stop on India if you need professional assistance on your car. Jeff Shekell is very kind and knowledgeable. The crew had me out in 30 minutes for an oil change. Bring ca$h for a discount on services and tell them Julie Fletcher sent you. :)

May 22, 2024

Excellent service. Jeff was fantastic

Feb 22, 2024

Worst ever service and communication. Would never take my care there again. Absolutely horrible

Jan 22, 2024

Bought a used 4runner a couple months back, knew it would need some brakes. Turns out the front brakes (caliper) was stuck and been like that for awhile. Back brakes turned out to be pretty new. They inspected all of the brakes for me. Front brakes got the full replacements of both calipers, disc's, pads and they threw in some brake fluid for me. Lots of parts involved, but they gave me the best deal possible on labor. 2 year 24,000 mile Warrenty on top of great service, parts and turn around time (about 3 hrs) considering the amount of work they did. Thank you very much, gentlemen.

Nov 22, 2023

A very honest, helpful, and trustworthy local repair shop!

Nov 22, 2023

I bought a groupon, called ahead of time with my type of car. Manager wasn't there for my appointment and the person that was left in charge was very upset and was swearing because they were frustrated. About half an hour later, they said they didn't have my type of oil, and that it would be $119 in addition to what I already paid for the groupon. Super unorganized, super unprofessional, and super sketchy. I would never recommend this place or would never go here again.

Nov 22, 2023

If you feel like someone else is ripping you off, then come here. They are knowledgeable, honest and reasonable. Very good communication once you drop your car. I have plenty of examples but come see for yourself. Excellent mechanics.

Nov 22, 2023

Needed knew brakes and rotors and looked around for a while before finding these guys. Very professional and friendly. Stayed open late to finish the work on my car.

Nov 22, 2023

Outstanding service! Friendly staff and very quick.

Nov 22, 2023

RJ, Robert and the gentleman who drove me home were all spectacular and helpful! As someone who doesn’t know much about cars, they helped me understand the problem and the solution. I would recommend coming here for any mechanic needs! Thank you!

Nov 22, 2023

They always go above and beyond been coming here 3 years and they never disappoint! Replaced brake pads/ rotors at a good price

Nov 22, 2023

I drove in on a Friday thinking I would have to wait awhile. Everyone was busy working and I was next. The gentleman at the counter was very friendly and the wait went quickly. Great price on my smog test. I will be back when I need new brakes! Thank you for a great experience.

Nov 22, 2023

I received excellent and professional customer service and service from Jeff, David and Antonio. They were very thoughtful and thorough in assessing the needed repairs to my vehicle.

Nov 22, 2023

Went in for new brakes and tire inspection on a tight budget. My brakes were real bad, I knew that, and my tire was held up with fixa flat, I just drove over 3000 miles across the country from the east coast. I dropped it off and got a call at the end of that day with an outrageous estimate. I went in to go over what the cost was and noticed everything was premium parts, not budget, and labor was a bit excessive. The reason I leave 1 star is the fact that the guy I was dealing with kept rudely suggesting that I know nothing, it's the worst condition of brakes he's seen and that he's doing me a favor with price. He kept going on and on about how he's not a snake or liar and that he's doing what he can to help me out, to a point where it felt like he was trying to convince me that paying that much was my only option. Also 1 star because the tire that needed work, it held some air when I dropped it, it was a drivable tire, was now completely flat when I picked it up, they didn't put on the spare or nothing and they charged me for tire repair? She left in worse condition than when I dropped her off which isn't great. Brought it elsewhere and got my car back on the road for $2000 less than the estimate I got here. Thank you!

Nov 22, 2022

A mechanic you can trust is hard to find but this is one of them! I was visiting from Colorado and needed some unplanned brake work. The guys at this Brake Stop location got us in and fixed our car for a fair price. Highly recommend!

Nov 22, 2022

Absolutely 10/10 experience with Brake Stop & Auto Repair! I went in for an oil change and they called me back/sent over photos of my tires that were on the verge of popping. I know people get mad when someone tells them they need new tires, but this was honestly something I appreciated so much/potentially saved me from a bad accident on the road. They kept my car over night and replaced my tires the next day. Super communicative and friendly. Will be going back for future car needs! Thank you for all your help!

Nov 22, 2022

Didnt put the set screws back into my rotors

Nov 22, 2022

Ernie is very professional and friendly. I came in with a Land Rover (which are pretty annoying to work on) for rotor and pad work. They replaced all 4 rotors and pads. A little after my first visit the pads were making some noise. I called Brake Stop and Ernie was very quick to book me another appointment, let me test drive it with a mechanic, and they replaced some of the pads that were making noise. Very professional, very friendly, good price, and very good to work with when I had to bring my car back.

Nov 22, 2022

Gentleman at the counter was very nice and polite. His Serviceman, David was also very polite and they were both very informative and patient. I was reassured that I would make my trip back home with no problems. Thank you guys!

Nov 22, 2022

Great place for oil change and general service needs.

Nov 22, 2022

I am an out of towner and had an issue with my brake squealing. And, on a Saturday. They figured out the problem very quickly and fixed it. I was a to get out in a little over an hour. Very nice and professional

Nov 22, 2022

Needed a smog check within one day, and Robert and his associate helped me complete it in about 30 min! Friendly and professional service and a very fair price. Will return.

Nov 22, 2022

These guys were incredible! They fixed my breaks, they work like new. They even fixed my tire sensor issue free of charge. An honest mechanic is hard to find. Come on down to Brake Stop for honest service

Nov 22, 2021

Annie and his team did a wonderful job on my 2015 VW passat. It needed a whole new engine and many other parts. Arnie even helped me get financing for all the work. These guys went above and beyond. My car runs better now than when I first bought it. I even got a 2 year warranty for my replacement engine. I would recommend them to anyone that needs any car work done.

Nov 22, 2021

Ernie has great customer service. All the guys at Brake Stop are very professional and give the best deal in town. I have been going there for a few years and have been bringing Ernie and the crew many of my friends. Always great to go there and know my car is in great hands!

Nov 22, 2021

Great god service and the best Mecanic’s in San diego

Nov 22, 2021

Great shop to get breaks done at! Honest, down to earth, good guys. Passing through for business and HAD to get brakes replaced. Best deal in town and owner/front desk guy gave us a break in cost given our situation. Appreciation for the compassion and honesty. Great parts and service. Recommend to anyone needing to get breaks done

Nov 22, 2021

I found Brake Stop through a Groupon deal to get my oil changed and I will never go to another auto shop. I have gone to them for oil changes, new tires with rotation, smog checks, and any other maintenance need that has come up. They are friendly, fast, and always able to work me into their schedule. The quality of work is the best I have had. Would highly recommend them.

Nov 22, 2020

Brought my car in to get the AC serviced during the heat wave and was expecting a big bill. The guys are Brake Stop ran a quick diagnostic and determined the issue to be a faulty relay. They got the part switched out and got my AC cranking to 40 degrees! Appreciate the quick work and honesty! Highly recommend and will be getting all my car work done here.

Nov 22, 2020

Great honest folks who have a vast knowledge on cars, even 2018 or younger German cars or first-gen Prius models. They were able to accommodate a same-day appt and providing an inspection report with lots of photos and video recordings which is more than what I am provided at dealership services.

Nov 22, 2020

I am VERY happy with my service here. Everyone who works here was very helpful, friendly and give excellent customer service. They communicated with me along the way, gave me the best advice for my car and the best rate. I got my breaks fixed and was able to pick up my car quickly as well. I highly recommend them to anyone in San Diego and I will be back! Thank you all

Nov 22, 2020

I went there 10/20 and then go back at 10/23 because is oil over full they don't really care about the mess has oil on the spark plug he showed me like its normal what kind of mechanic seems the oil and the spark plug and says is normal I went to my personal mechanic to deep clean i spend 150$ for the real clean imagine i went there for oil change a simple thing and then I get huge problem because the oil over full cause misfire they try to blame me like was my fault but is not they made a mistake very ridiculous they don't know how much oil put on the car.. please if you read this don't doing oil change in this place you get a huge headache with then

Nov 22, 2020

I've been coming here for a few years with all of my family's car trouble and plan to keep coming for the foreseeable future. They're customer service is great, they are willing to explain everything and they back their work. All at a reasonable price.

Nov 22, 2020

Professional - Clearly understand their business and how to treat people. Will be back.