BRAKEmax

Nov 28, 2024

Really did enjoy the experience, the mechanic was open and honest, the manager was also very much customer service focused. Went above and beyond. Also helps that they include everything into carfax.

Nov 28, 2024

Very good customer service this morning. I was really appreciative of the workers. Going on and beyond the service.

Nov 14, 2024

The service personnel were very efficient and friendly and it was a very nice experience.

Nov 14, 2024

Will never go anywhere else for my car needs

Nov 07, 2024

Service is always of good quality, people are easy to deal with and polite. I feel safe there with my car and money and person

Nov 05, 2024

Chris and Chris were incredibly friendly, easy to work with and never felt pressured or uneasy. I’ll be back for more service with my business. Thanks!

Nov 05, 2024

Chris, the manager, kept me informed and was accurate in an amount of time the car would take. The team did a great job!

Nov 05, 2024

Excellence beyond words in ALL AREAS

Nov 05, 2024

I have been visiting this brake max for several years. First with a ford f-150 and now with my Toyota Tundra and I have always been 100% Satisfied. Thank you!!!

Nov 05, 2024

My son took over ownership of my vehicle and recently took it to Brakemax. From what he told me, it seems the techs went above and beyond to provide great service. It's always great when the community supports our young people who are getting it all figured out.

Nov 05, 2024

Tires are overpriced and then I was forced to buy one more tire than anticipated.

Nov 05, 2024

Troy was very friendly and explained all that was going to be done on my 2012 Honda civic. The 50% coupon was perfect since I live on a fixed income and I don’t get my disability check until the 1st. Thanks for your honesty brake max

Oct 05, 2024

Chris was professional and attentive. Vehicle diagnosis was accurate and confirmed another diagnostic from a Land Cruiser dealer last week in California. I will be using Brakemax for needed brake and drive belt replacement.

Oct 05, 2024

Excellent service

Oct 05, 2024

Fantastic customer service! They got my vehicle in right away and their prices were reasonable! The owner was awesome to deal with! I suggest using Brake Max on Camp Lowell and Swan for your auto needs. Pat B

Oct 05, 2024

Fast, friendly, affordable! Great experience:)

Oct 05, 2024

Helped quickly and very friendly.

Oct 05, 2024

I am about hour early but they take me in anyway I did get what I need to be done and some advice from them all good and quick

Oct 05, 2024

I got a great oil change here and they finished the job sooner than expected. They rotated my tires at no additional charge, too. PostScript: I am purchasing new tires today 9-6-24. Expecting great service again.

Oct 05, 2024

I had a blowout so I bought a new set of tires & got an oil change too. They didn’t even put my spare back in the space, they just threw it in the back of my SUV. I had to stow it properly myself. They also didn’t reset the meter when they changed the oil, so I had to take it to another BrakeMax to do that. Really disappointing.

Oct 05, 2024

Very Professional. Chris Sellers Job completed in a mimium time Thank You.

Oct 05, 2024

Very good service. Fast, professional and friendly.

Oct 05, 2024

Very knowledgeable and helpful.

Oct 05, 2024

Very professional staff. Good vibes and a short wait.

Oct 05, 2024

We use to love Brake Max, however this location has the worst customer service, and ethics. We tried to accommodate our technician with this location due to him living close by. We needed a front end alignment, and our mechanic we routinely use does not do them. After an inspection, they call and told us we needed additional repairs, but I explained that we had our regular mechanic that did not do alignments. The representative on the phone told me they could still do the alignment, and have our mechanic do the repairs. So they performed the alignment, we had our mechanic do the repairs. Our mechanic told us to take it back and have them realign the front end. So we called and scheduled the appointment. They said they would do it under the warranty. After an hour and half of waiting, they called and stated it needed other repairs and couldn't warranty the alignment. In short, I asked for our money be returned because they said they could perform the service, and actually couldn't. I then asked to speak to the manager, he stated the supervisor above him said no refund, and no further warranty service. We then asked to speak with the area manager. We never received a call and they didn't respond to us. As a business we can respect not all customers are right, however, we always respond to customers request to speak with a supervisor. We will never use another Brake Max again!

Sep 05, 2024

Amazing service from manager and all employees I interacted with!! Can’t recommend enough!!

Sep 05, 2024

Excellent customer service and happy with the company!!

Sep 05, 2024

Great experience at this facility. Chris was very helpful, courteous and made the process go smoothly. Very pleased with the work done. I would definitely recommend Brake Max on Ft Lowell and Swan

Sep 05, 2024

Great service! The mechanic not only replaced my battery, but he fixed my door on the driver's side that was damaged & wouldn't open & close properly. This saved me from having to enter through the passenger side. He did this without any extra charge. Great shuttle service too. Everyone there is friendly & professional. They're the best! I highly recommend this location!

Sep 05, 2024

Great service. Thorough professionals!

Sep 05, 2024

I've never been to a brake Masters, but I really needed windshield wipers because mine were absolutely wrecked. It was nothing but friendly service and they even put it on for me. I might consider coming back lol

Sep 05, 2024

Only place I go to for car repairs.

Sep 05, 2024

Recently had some work done in my truck after check engine light popped up. Service was great and staff was professional. Recommend them.

Sep 05, 2024

Things have changed since I was there. I liked the fact that you texted me while I was in the shop. My service on my car was done in a timely manner. Thank You ❤️

Sep 05, 2024

This location always provides excellent service. The manager is professional and courteous, and the wait isn't too bad. I trust them and will absolutely be back. Highly recommend!