Brakes 4 Less
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Review highlights
"My wife needed her brakes replaced. The crew went above and beyond to make sure we got the help we needed. Absolutely wonderful service and affordable prices!"
"Did the work quickly and accurately for a fair price."
"Very informative, fast service , and listens and respects the customers"
Overview
Categories
Brake shop
Directions
6540 Glenway Ave
Cincinnati, OH, 45211
Phone number
Call: (866) 299-7867Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 4:30 PM
Tuesday
8:00 AM - 4:30 PM
Wednesday
8:00 AM - 4:30 PM
Thursday
8:00 AM - 4:30 PM
Friday
8:00 AM - 4:30 PM
Saturday
8:00 AM - 4:30 PM
Description
One Mission, Our Customers Brakes 4 Less was started with one mission: to provide a great experience and service that is at a lower price then all of are competitors, plus every decision we make is always in the best interest of are customers, team members and company in a straight line, ALWAYS! Over the last 25 yrs, Brakes 4 Less has became the place to go get your brakes done, how do we do it, simple ALL WE DO ARE BRAKES, more than anyone else, more than anyone else in town.
Reviews
Nov 16, 2024
I scheduled an appointment for the same day as I called, Denise on the phone was very nice and helped me as much as she could. I show up for my appointment at 2:30 and they tell me that they can’t do it today, I had only called an hour or so before coming in and there was no problem at the time of the call. Really frustrating because I could have looked around or got to another location before people stoped taking same day appointments
Nov 07, 2024
Customer service is horrible and after 10,000 miles, my brake job needs to be done again. You get what you pay for. I'm telling everyone don't do it!
Nov 07, 2024
Great service from the staff. Damon Brown gave us the best customer service we have ever experienced.
Sep 07, 2024
Honest guys. I thought I needed 4 brakes replaced and they told me I only needed the back roter and brakes replaced. It saved me a lot of money, and I would recommend them to my friends and family
Sep 07, 2024
When I went in the experience was good. Then, i was told something different. When the employee was confronted he got upset and threw the old rotor pads across the room. Very unprofessional.
Jul 07, 2024
I had to sue Brakes4Less in small claims court due to faulty brake work done(that manager that worked on my car is no longer there). Brakes completely went out in Feb '24 of this year while on the road. Total lawsuit was for $2600. They initially denied any wrong doing but eventually tried to settle.
Jul 07, 2024
Wonderful job, you have a great time from the front to the back
Jun 07, 2024
Friendly, good customer service!
Jun 07, 2024
It took longer than expected for inspection. Someone who came behind me was serviced before me. Expensive repair cost not living up to it's name. Friendly informative representative. At least the inspection was free.
Jun 07, 2024
They helped me fix my car for half the price PepBoys was going to and helped me understand everything that I needed done and more. The staff was polite and friendly and I will definitely get all my car maintenance done here from now on!
May 07, 2024
Brakes 4 Less saved the day! Rolled in with my brakes grinding, but AJ, Damond, and Brian swiftly ensured my family's safety. AJ's detailed explanation of the brake and rotor issues was a bonus. Despite my tight schedule, they delivered express service with excellence. 20/10, I highly recommend Brakes 4 Less for top-notch safety and service!
May 07, 2024
Courteous, transparent and professional crew. I brought in a car I recently purchased and found out that my brake pads were in great shape but the rotors will need to be changed soon. I appreciate that they didn't try to oversell me on anything and were open and honest about what to watch out for when it will be time to come back. They also had one of their mechanics check out an oil leak during the inspection and they brought me out and showed me everything to see for myself. The head mechanic and assistant manager were top notch and a really nice and helpful all around. Happy I found this place and would recommend them to anyone :)
May 07, 2024
Customer service is astounding , so is the work they produce. Would recommend and will come back for future repairs.
May 07, 2024
Man they have the best brake mechanics I can depend on these guys they have great customer service I will send anyone here to get there breaks done once again y’all have the best mechanics Bryan DV Logan thank yall
May 07, 2024
They are great thank you so much for helping me . And big shout out Damon..
May 07, 2024
They helped me out a lot with my break situations these guys know what they are doing!! Very helpful
May 07, 2024
Took a 350z and Camry, the manger and staff are extremely friendly and Intelligible. Prices are economical, time to get my vehicles was swift.
May 07, 2024
Bait and switch! Stay away!
May 07, 2024
Gave me my options along with suggestions, but didnt try to scare sell me into anything. They were friendly and fast. I'd suggest them to anyone that asks.
Apr 07, 2024
First time customer and I will definitely be back. Everyone was friendly and they got my brakes done quickly. Made it all easy to understand and the pricing was very reasonable.
Apr 07, 2024
Friendly people, great service and I would highly recommend this location!
Apr 07, 2024
Great customer service! Damon was very helpful with explaining what needed to be done and the price breakdown. He actually took the time to sit with me and go over ever detail of the process which I greatly appreciated. I would definitely recommend this place!
Apr 07, 2024
Great job , A J got me in at10 and out by lunch , feel much safer in the large company truck now , Highly recommend this place over larger corporat companies that keep me all day and up sell me on everything. Thank you Brakes 4 Less
Apr 07, 2024
I was hit with the bait and switch at bakes for less!! Was quoted on the phone 159.99 taxes included for front breaks, they ended up charging 199.00$ . Then started saying I need all this other stuff done taking off my back tires till I stopped them saying I came for front brakes nothing more. I’m a very un satisfied customer a will never go back there. I was there from 10:30 am till 1:45 pm while others came and went. Their staff member was rude starting an argument telling me what I could and couldn’t say about the situation and their company. Brakes for less is a ripoff!!!
Apr 07, 2024
Not impressed with this company, went for brake inspection brakes had low pedal feel, selected middle package special, appointment @9am , At 10:15 was told all rotors and pads are bad, quoted me premium package price of $1015.. Immediately tried to upsale me even though I selected my package services, every customer that was there was quoted a price above $1000. One ladys quote was over $2000 my brakes had low peddle no noise, grinding, squeaks pulsating etc, I don't trust them, all other customers quoted prices refused service while I was there.
Mar 07, 2024
Great and knowledgeable staff, and did a great job in a timely manner.
Mar 07, 2024
Great clean and friendly environment to get your brakes done at a reasonable price. Staff was Great and knowledgeable and upfront but not pushy....
Mar 07, 2024
Super friendly and professional staff- they call with updates and are quick! Thank you again!
Mar 07, 2024
They did great work
Mar 07, 2024
Everyone is passionate about their work and make sure things are done the right way. I appretiate it.
Mar 07, 2024
I have had multiple good experiences here. Prices are fair and the workers/manager are honest and straightforward. They honor their warranties
Feb 07, 2024
Good experience and great customer service!
Feb 07, 2024
Super helpful! Explained everything well and got the job done quickly.
Feb 07, 2024
West side is the best side. A very caring staff and professional work across-the-board.