Brakes Plus
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Review highlights
"This place is amazing. Very clean facility, professional staff, and exceptional service."
"Nice staff offer me water and coffee while I waited ."
"Great price, service and communication!"
Overview
Categories
Auto repair shop, Brake shop, Oil change service
Phone number
Call: (817) 945-5470Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Our Core Values: Integrity, Pride of Workmanship, Quality, Teamwork, Enthusiasm, Friendliness, Continuous Improvement
Reviews (31)
Feb 05, 2025
Had my brakes done here last year with a lifetime warranty but rotors didn’t need serviced at the time. Car started shaking. Rob at the Haslet location took care of us quickly and got us new rotors on and new brake pads with my warranty! Driving smooth again! Thank you Rob!
Feb 04, 2025
I had Justin take care of my truck realy good knows his stuff recommend
Feb 04, 2025
Tommy is professional and kind. My car would not stop shaking after a brake job by a different mechanic (NOT Brakes Plus). After a month of dealing with it, Tommy and his team had it fixed within the afternoon! Highly recommend. Ask for Tommy to help.
Jan 31, 2025
I had a great experience at the Brakes plus in Haslet Texas. The service agent Justin did a great job negotiating with the warranty company. The warranty company was not going to pay for certain services on my vehicle so Justin stepped in and negotiated with the Company to pay for all the services. He went above and beyond to make things better. Kudos for Justin.
Jan 31, 2025
This place is wonderful! The staff are friendly and service is prompt! Rob is genuinely a jolly good fellow!
Jan 30, 2025
Always helpful. Great service.
Jan 30, 2025
Came for emissions test , quick and easy!
Jan 30, 2025
Fast, fair and friendly. Tommy was helpful in explaining my options and I didn’t feel pressure to get the suggested services.
Jan 30, 2025
Great place to do business. The guys are very knowledgeable and friendly.
Jan 30, 2025
I had a lug stud replaced and the process was really quick and the guys were real thorough in helping me throughout the whole process. I spoke to Adam over the phone and he was able to give me a really nice quote and helped me set up an appointment without any problems. Great service thanks a lot yall.
Jan 30, 2025
Very quick, professional and took care of business. Convenient to my home. Will definitely use Brakes Plus again.
Jan 23, 2025
Roger and Rob were both very helpful and went beyond any other place I had been to in customer service. They worked with my tight schedule to get my truck in for multiple issues and always delivered. Highly recommend. They have what most places have lost.
Jan 16, 2025
My brakes were very bad. They replaced them within a few hours and Rob was very nice to me. I recommend them for a quick auto repair. It cost quite a bit but they did a nice job.
Jan 06, 2025
Brakes Plus does a great job on alignments! They show you exactly where and what they do- Very pleased with their work.
Jan 06, 2025
Got state inspection, Justin checked me in and everything was great and speedy. Will definitely return here for my needs!
Jan 06, 2025
I believe the one star reviews on here, and I never got any service. I called to ask how much tomreolace the spark plugs and was told to drive up so he could scan my vin. I said I could give him that over the phone. He said to get that info and he'd put me on a brief (hos word choice) hold and come back. 15 minutes later (after 5 mins, I started scanning groupon and made a fb post ro my community asking who they recommend). My son walked in my room, and I asked to borrow his phone. While I was still on hold (screen was showing 15 minutes, yes FIFTEEN, and some seconds), I called from my son's phone and the same guy answered on the third ring. I told him I was the one he still had on hold and he laughs and says "Oh, I had someone in front of me, they just walked away. Now you have my undivided attention). Possible, but I call BS. I told him "No thanks, I already see what type of service I'd get. I'll go somewhere else." and I hung up. I woildnt expect to receive good customer service from these folks. Beware. Lies started before I even made it up there.
Jan 06, 2025
In and out. Great service.
Jan 06, 2025
Justin is awesome! Very helpful
Jan 06, 2025
Knowledgeable and friendly staff. Usually pretty fast about getting you in and out. Been here several times
Jan 06, 2025
Needed an inspection, got me in and out quickly. Ask for Robert, he took care of me.
Jan 06, 2025
Rob the GM is awesome he does more than care about the company but he cares about the customers he goes above & beyond I will be a life long customer
Jan 06, 2025
These guys were incredibly helpful in a true moment of need! ‘Can’t recommend them enough!!!!!
Jan 06, 2025
They had my car inspected in less than 20 minutes! Great customer service!
Jan 06, 2025
We use Breaks Plus for both vehicles and have always had exceptional service. The team there really takes the time to explain everything and discuss options for different repairs.
Dec 06, 2024
Excellent service and friendly people
Dec 06, 2024
Great customer service. Quick and respectful
Dec 06, 2024
Great service, quick and easy
Dec 06, 2024
Always helpful and friendly. Stage is very nice and informative.
Dec 06, 2024
Great service, employees are very friendly and knowledgeable.
Dec 06, 2024
Great service. Made an appointment, they got me in today, and did my oil change and tire rotation with no problem. They also gave me information about my brakes, but didn’t try to force anything on me. Will definitely be back in the future.
Dec 06, 2024
Very helpful and did not try to upsell me. I genuinely appreciate that!! They also had me in and out very quickly.