Brakes Plus
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Review highlights
"Great customer service! They went above and beyond to get me taken care, 2 hours before they closed! Will definitely return."
"I would highly recommend this location for any car service they offer."
"Excellent service, great staff and affordable pricing."
Overview
Categories
Auto repair shop, Brake shop, Oil change service
Phone number
Call: (682) 647-5600Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Our Core Values: Integrity, Pride of Workmanship, Quality, Teamwork, Enthusiasm, Friendliness, Continuous Improvement
Reviews (39)
Feb 04, 2025
Josh was great, very friendly, and helpful! They did a marvelous job and service! Thank you for all your help and advice!! 😊👍🏼
Feb 04, 2025
Went in for. a state inspection, and I was out in about 15 mins. The guys were all nice and helpful.
Feb 02, 2025
My new go to shop. These men and women know their stuff and go above and beyond diagnosing, repairs, customer service and management. HD diesel truck friendly and knowledgeable. These folks are the best around
Feb 01, 2025
Stacy was the lady I was dealing with about my breaks. And let me say it was a really good deal and Stacy was very professional and understanding about my unique situation! I recommend going to see Stacy !!
Jan 31, 2025
Josh was amazing and was very thorough of what I needed done. Definitely will be back if needed and tell all of my friends to stop by. 1000% recommend
Jan 31, 2025
Love the folks at this shop. Always do their best.
Jan 31, 2025
Sage was amazing. The entire crew is extremely knowledgeable and helpful. I’ve been bringing my cars here for sometime. And I wouldn’t go anywhere else. Thanks Sage!!
Jan 31, 2025
The people here are so friendly and they will even pay for your Lyft home while you wait. Make sure to Google coupons because then you can save $20. Sage is really nice and so is the new guy. 10/10 location.
Jan 24, 2025
Awesome customer service and affordable pricing. The Technician takes the time to walk your entire car and go over in detail every aspect of your suspension and brake systems. There was no pressure to make the repairs either. Highly recommended.
Jan 24, 2025
Very pleased with the honesty of the employees here, they put the customer first and don’t just push for your money. Will be coming here for all our needs moving forward.
Jan 17, 2025
Best prices in the state, Honestly, and they will actually show you any additional work you need to get done moving forward, if they find a leak or anything of that nature.
Jan 17, 2025
Great price point
Jan 17, 2025
The team there is great. The price was reasonable. They made sure I understood the problem and repaired it quickly.
Jan 10, 2025
Sage was so helpful with my oil pan gaskets and found the perfect parts for me and got it all fixed.
Jan 07, 2025
From unimaginable horror to greatness, my brakes have never been better.
Jan 07, 2025
The service I received from the first call I made to Brakes plus and to picking up my vehicle was superb!!!! Junior answered my questions with great ease and Stacy went above and beyond to help me with my vehicle. I couldn’t be more pleased with the service I received. Thank you again!!!
Jan 07, 2025
Brake Plus employees are awesome and are very detailed on what you need. Sage one of the employees makes you feel assured about the needs of your care. I highly recommend them for your care needs.
Jan 07, 2025
Brakes plus took great care of my vehicle again! This location is amazing!
Jan 07, 2025
Everyone is so friendly and helpful.
Jan 07, 2025
Fast and friendly help. Always a god experience here and great prices and people too. Thank you guys.
Jan 07, 2025
Great service! Fast and efficient! Car broke down nearby and Sage was able to help and get us taken car of same day! Will definitely be back for our needs!
Jan 07, 2025
I came in for a tire rotation and they were so friendly and efficient. I also love the location across the street from my place of employment. Sage was more than helpful in accommodating my schedule and making sure that the service provided was phenomenal. I will definitely recommend Brakes Plus in Saginaw to my friends and family.
Jan 07, 2025
I did not have an appointment, but the attendant was very kind and curtious. Very helpful about wait time, beverages if I wanted them, and explained all services available. Not just brakes but alot of other mechanical services. I was very satisfied with their service and will use them again.
Jan 07, 2025
I went to Brakes Plus today (not first choice) for an oil change and a state inspection. The guy tells me it would be about 20 minutes. We left the truck with them, walked to a restaurant next door for a quick meal, then a store after the meal. When we got back, 1 1/2 hour later, the truck wasn’t finished. The employee comes out and tells me everything was good, but they had checked my brakes and noticed they may need to be replaced soon, they might need to turn the rotors…I asked…why are you looking at replacing my brakes when I’m there for an oil change and inspection….”we’re a brake place, it’s what we do” I told him I wasn’t interested and when it’s time, I’d do it myself. So we wait a little longer as he helps another customer. Another employee brings my truck around and when I asked, he told me it didn’t pass inspection because my windshield wipers were split, I mentioned that I had a band new pair setting in the passenger seat to replace them. So…you had time to check my brakes for possibly a big upcharge but can’t change out the blades that were literally right in front of you, or at least call me and ask if I want to purchase some new ones. I changed out the blades and he said they’d “run it through again”….they never moved my truck and after about 20 more minutes with no info, I went into the back and told them to forget about it I’d do it elsewhere, they said they were about done. FINALLY finished. I DO NOT RECOMMEND USING THE BUSINESS FOR YOUR AUTOMOTIVE NEEDS.
Jan 07, 2025
Quick and easy install of new brakes and rotors!! Excellent service! Will be back
Jan 07, 2025
The temp dropped and four tires were low. I pulled in and Junior aired them up quick and fast! I sure appreciate his time and attention.
Jan 07, 2025
What’s a wonderful place, great service.
Jan 07, 2025
Worked with Sage. Knowledgeable and was very helpful in helping me understand the status of my brakes.
Dec 07, 2024
Absolute most amazing people Stacey and Roger helped me out tremendously with my vehicle 🤩 I couldn’t be more grateful for there generosity & kindness 🙏💜
Dec 07, 2024
Ashley is the best manager ever! She was super friendly helped me with everything and I was able to get my brakes and rotors and an axle fixed for a great price! Definitely one of the best brakes plus location ever!
Dec 07, 2024
Great group of people in-N-Out real quick!
Dec 07, 2024
Great service, they have free alignment. They also do free A/C check. Just had a alignment done. Well done. But check out website coupons
Dec 07, 2024
Great store quality work speedy services. Manager Ashley was kind and so helpful will definitely use again
Dec 07, 2024
I am pleased as of now. I'm at the counter checking out. Service was great. Ashley knew exactly what she was talking when explaining the services I needed. I felt like she was not just selling me brakes she cared about me and my vehicle. The tech that worked on my carry really fast and friendly. I'll be back for sure and will spread the word.
Dec 07, 2024
I can’t recommend this place enough! The crew here is super friendly and gets the job done fast. I came in for brakes, and they walked me through everything. No pressure, just solid advice and great work. I’ll definitely be back.
Dec 07, 2024
I had a great experience from start to finish! Junior helped me through the entire process, and I couldn't be happier with his customer service and help on what I should do. He was so friendly! I know it takes a team, so thank you to everyone at this location! I appreciate your hard work.
Dec 07, 2024
I was promised a $40 dollar discount, but when it came to pay I paid full price thanks to the manager Stacey. Never again.
Dec 07, 2024
The only thing better than the service was the price. Super helpful and affordable. Thanks again guys
Dec 07, 2024
Went in for a brake inspection be cause I heard some noise. I got way yyyy more than I could ever hope for. The tech was extremely thorough and Ashley was super amazing! She gave me a great deal on repairs and they were done quickly. Won't be taking my car anywhere else. They do everything and are trustworthy. I've gone to another Brakes Plus in the past and had excellent service there. I wasn't sure if my experience would be the same at another location but 10s across the board. Thanks!