Brakes Plus
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Review highlights
"Great place! Got in and out in no time, great customer service, and wonderful staff. Chris helped us and was absolutely amazing!"
"This place is great I got amazing service from the people there."
"Would highly recommend this location for all services."
Overview
Categories
Auto repair shop, Brake shop, Oil change service
Directions
18440 Wright St
Omaha, NE, 68130
Phone number
Call: (402) 393-2608Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Our Core Values: Integrity, Pride of Workmanship, Quality, Teamwork, Enthusiasm, Friendliness, Continuous Improvement
Reviews (34)
Feb 05, 2025
Great service and great management. Would recommend this location. They know there stuff
Jan 31, 2025
Very poor service. Had to go to an Certified mechanic to fix the mistakes Brakes Plus made which caused additional issues that cost me $300 more which they denied was due to their work. DONT EVER GO TO BRAKES PLUS!!.
Jan 30, 2025
Brakes Plus handle my auto repair with the best customer care service and had me backup in now time. I dropped my car off late before closing time and they still took the time to get all my info and concerns out of the way. My car was repaired the next day, and I was back on the road. They answered all my questions.
Jan 30, 2025
Great experience:)
Jan 30, 2025
Orlando did amazing work on my car and Jon got me a great a great deal on my brakes. Definitely recommend coming over they got a great crew!
Jan 30, 2025
They were efficient and very kind. 5 out 5 stars greatly appreciate their help.
Jan 23, 2025
Almost 2 hours to replace a stud in 1 tire and broke another one. Never consulted me when it took 30 minutes to inspect under the hood of the car. I discovered they didn't even have the part needed. At a $149.00 for 2 studs replaced and a air filter I feel ripped off. Never go there again.
Jan 23, 2025
Online appointment doesn’t mean anything. It’s first come first serve
Jan 23, 2025
These guys do a great job with all my vehicles.
Jan 16, 2025
Mike and team did great work. I can easily recommended these guys.
Jan 09, 2025
Professional, clean, thorough.
Jan 06, 2025
Adam took great care of me, I came in for an oil change and him and his team make sure to check over my car and make sure everything is running smooth. Gave me a great deal on a maintenance bundle.
Jan 06, 2025
Adam took great care of my lady’s vehicle. Great service very professional. Tune up, & transmission flush, as this place does more than just breaks. I would highly recommend this breaks plus location. Thanks again Adam
Jan 06, 2025
Best shop I've been to
Jan 06, 2025
EDIT: As suggested in the reply, I sent an email to customer service 6 months ago and they still have not responded. Friendly staff and they changed my oil for a good price, but they tried to bait and switch with the oil change deal. They handed me a piece of paper with a long list of minor changes. (Spark plugs, air filter, recharge AC) and then pointed at one and said they wouldnt charge for labor. The first page had a total of about 200 and they asked me to sign. I declined after much insisting. Turns out only the labor for the one process would have been free and on the next page that was hidden they would have charged me 800-1000$ if I had signed. Additionally when I left my car was making a terrible noise and shaking. I popped my hood and looked and they had left my intake hose completely disconnected. I will let you speculate as to whether this was intentional or negligance but I have a hard time believing that a car mechanic drove it back to the parking spot without noticing the noise and the shaking. If left unchecked this would have caused significant damage to my car. Save your time and money and go to a different shop.
Jan 06, 2025
If you want your car to come out more screwed up than going in, take it to this place. Paid almost 1k for them to make our car worse and ended up going to dealership to fix their mistake. Manager said he test drove it and the car is chirping every rime the brakes used. Avoid at all costs. Total rip off. The email they respond to links just goes back to the business and is not an escalation line. So, you get dunked by this corp either way.
Jan 06, 2025
No guessing. They give you the estimate and that’s exactly what they charge. Thorough work and great people.
Jan 06, 2025
The guys did a great job on 2 vehicles for me. Brakes, oil changes, suspension components, and alignments. Priced fair and let me make informed decisions on what services I wanted done. Highly recommend.
Jan 06, 2025
great crew, great prices
Jan 06, 2025
quick and easy, great group of guys here.
Jan 06, 2025
Adam and the team did a good job figuring out why my brakes were squeaking.
Jan 06, 2025
I bought a used truck and thought id get a wheel alignment done. I was informed the truck was in good shape and didnt charge me a dime. Its nice to see there are honest mechanics still around. If i need service in the future, ill be back
Dec 06, 2024
A parts supplier down the street told us we needed a new battery, we wanted a second opinion and we took it to Brakes Plus. They actually ran a diagnostic test and found out we in fact didn't. It was a power outlet that was on in our Tahoe. They could have charged us $300+ for the battery and install but it turns out it was a simple self fix. We will go their when we are in actual need of their services. Great team, I want to thank Mike for helping us out!!
Dec 06, 2024
Adam and his crew were awesome to work with. I brought my car in for an oil change and they got it done under an hour and for a great price. Highly recommend bringing your vehicle to Brakes Plus for any needs.
Dec 06, 2024
Awesome service. Friendly employees. They know what their doing
Dec 06, 2024
Confident, clean and timely work done as promised.
Dec 06, 2024
Excellent customer service , I felt good by they taking care of my stud broke of my wheels. Thank you for good service.
Dec 06, 2024
Excellent customer service, timely and straightforward pricing. They have earned my business for future maintenance!
Dec 06, 2024
Excellent service
Dec 06, 2024
Fast and efficient. Super nice crew!
Dec 06, 2024
Great job on the oil change and checking my breaks
Dec 06, 2024
I recently visited Brake Plus for an oil change, and I couldn’t be more impressed with the level of service I received. From the moment I walked in, the staff was friendly, professional, and made me feel like a valued customer. The process was quick and efficient, yet thorough—they took the time to explain everything they were doing and even provided recommendations for my car’s maintenance without being pushy. The waiting area was clean and comfortable, making the short wait time even more pleasant. What stood out the most was their attention to detail and honesty. They didn’t try to upsell me on unnecessary services, which I truly appreciated. It’s clear that they prioritize customer satisfaction and quality work. I’ll definitely be returning to Brake Plus for future car maintenance and highly recommend them to anyone looking for reliable, trustworthy service!
Dec 06, 2024
I started going here about 2 years ago after we were closer to Brakes Plus than Jensen tire. I had been somewhat happy with Jensen but thought I'd give these guy a try. I've not been back to Jensen and have very pleased with Brakes Plus. I think both companies are good shops but I find Brakes Plus more competitive and a very nice crew to work with.
Dec 06, 2024
Stopped in for an alignment and they worked me in right away while I waited for the vehicle. Staff was very friendly and kept me updated throughout them having my vehicle.