Brakes Plus
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Review highlights
"Highly recommend this place! 10/10 they were able to get me in same day and they also have great deals. Staff is extremely friendly and helpful."
"Price was very reasonable and service and people far exceeded expectations."
"The customer service, prices and quality of work done is rare nowadays."
Overview
Categories
Auto repair shop, Brake shop, Oil change service
Directions
18415 N 35th Ave
Phoenix, AZ, 85053
Phone number
Call: (602) 298-1516Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Our Core Values: Integrity, Pride of Workmanship, Quality, Teamwork, Enthusiasm, Friendliness, Continuous Improvement
Reviews
Dec 05, 2024
I just went to check the air pressure of my tires and someone took care of it immediately. He explained to me about how the change in temperature affects the tires. I learned something new today. But he was really nice and professional. I always come here for all my car needs. Update, after this experience, my car started leaking oil and then weeks later the coolant. You know, when it rains, it pours. I took my car back to this Brake Plus location. I was offered quick service and the quotes were affordable. They did a great job! The manager Armando is amazing, knowledgeable, kind and extremely professional. I highly recommend this location!
Nov 30, 2024
Brakes Plus took great care of my vehicle. The staff really looked out and help me understand what needed to be addressed and what could wait. The price was super fair and affordable. Look forward to use them for any maintenance on my ride. Thank you!
Nov 30, 2024
Excellent service. The staff was very professional and nice. I would definitely come back and recommend them.
Nov 30, 2024
Got a flat tire, and even though that's not what they work on, Armando and his team went out of his way to swap out and put my spare on for me. Truly appreciated it, this type of kindness is not seen now a days
Nov 30, 2024
Great service and staff. Got taken care of for a worry free vacation. Highly recommend
Nov 30, 2024
Went in for air and noticed they did all kinds of repairs. So I had a quick oil change done and then they gave me this list to show how safe my car looks and things I can look forward to later to help keep my car running properly. I was very satisfied with the whole visit. The people here are nice and understanding and don't seem pushy like other places I've been. I think his name was Armando, the manager there, was very nice too and his team seemed to all like him as they were ready to do whatever was needed to make sure my car was safe.
Nov 28, 2024
Had an issue with the left front brake on my truck. Took it to Brakes Plus and they were able to quickly diagnose that it was nothing more than a missing bolt on a caliper. I had the brakes replaced there prior and they fixed it without charge. Great Customer Service.
Nov 28, 2024
The establishment is excellent, with great customer service. I had the opportunity to visit for my brake and rotor maintenance, to this place which was recommended by a colleague of mine. The person who helped me out name was Armando. Armando was extremely knowledgeable, courteous, and engaging. His assistance was invaluable in enhancing my confidence and imparting a few insights about brakes and rotors that I was unaware of. Overall, my experience was extremely pleasant ahd even more important I have found a reliable, reasonably priced, and courteous place for my brakes and rotors service. I would highly recommend
Nov 21, 2024
Has the best customer service at this location by multiple ppl. Everyone has the knowledge and can talk about the problem and what can be done to fix it
Nov 21, 2024
I had a fantastic experience at Brakes Plus! I went in for an oil change and tire rotation, and they went above and beyond by also fixing my visor, which was a pleasant surprise. The staff was incredibly friendly, professional, and helpful throughout the entire process. The service was quick and efficient, and they made sure I was comfortable while waiting. I really appreciated their attention to detail and great customer service. I’ll definitely be coming back for future car needs!
Nov 14, 2024
As long as you got coupons, they have a great deal, and the service is fast.
Nov 14, 2024
I love these guys!! They are so honest and so fair eveytime I go there!!!! I won't go anywhere else. Ever.
Nov 05, 2024
Fair price,honest work.
Nov 05, 2024
Good place , Armando took care of me and I appreciate him a lot Best costumer service 💯. I was hella stressed but he helped me out a lot. Come check him out he gets you right definitely coming back when I need any fixing .
Nov 05, 2024
Highly recommended this place, great service, very knowledgeable and Mando made sure my car is performing like it should.
Nov 05, 2024
I recently visited Brakes Plus to have a squeak checked out, and I was impressed with my experience. Armando was exceptionally friendly and took the time to explain the issue clearly. They quickly identified the problem and fixed it, leaving my car running smoothly. The customer service was top-notch, and I appreciated the efficient service. I highly recommend Brakes Plus for anyone needing reliable automotive care!
Nov 05, 2024
I took my car to get the breaks done. And the service was great made me feel I made a great decision taking my car there , fast and very friendly.
Nov 05, 2024
Just great customer service plus very focused on customer concerns
Nov 05, 2024
My experience was great Armando and the crew took care of me very quickly and took the time to explain why it was time to get new brakes. I was left with new brakes at a reasonable price and didn’t even take long at all!
Nov 05, 2024
They are amazing! The techs are all awesome! A must go for getting your car fixed! Highly recommend!
Nov 05, 2024
Took my car for an alignment and they were awesome and fast and got the job done! Thank you!
Nov 05, 2024
Very friendly staff
Nov 05, 2024
Very professional. Not behind your money.
Oct 05, 2024
Armando provided exceptional customer service, and his team also demonstrated a high level of professionalism. If you encounter any issues with your brakes or experience any other automotive problems, I highly recommend visiting this establishment for quality service.
Oct 05, 2024
Don't go to these people. Will cost u more money then u plan . Not honest did more work with out our concent costing me more money. Theifs
Oct 05, 2024
From the time I walked in the door to the time I left I felt very comfortable and confident with the staff there. I didn't get the impression that they were interested in only making money, instead I got the impression that they were interested in helping resolve my problem. They did just that and went above and beyond to make sure my car was safe to drive once I left their parking lot. Great staff and exceptional work, highly recommended! The general manager Armando sell to it himself that I got the best price possible and the highest quality of service
Oct 05, 2024
Great service
Oct 05, 2024
Great service
Oct 05, 2024
I will definitely take all my car needs to the brakes plus on 35th and union hills the staff there is awesome they are truly there to help you they are honest they take the time to show you whats wrong and then they offer the best service and price they find coupons to help with the price they make you feel like family. Love them.
Oct 05, 2024
Just had my brakes done here. They were both professional and kind. Also came in under several other auto places for price. Car runs great now!
Oct 05, 2024
My Daughter and I have been coming to this Brakes Plus since 2011 and we have always been treated fairly and with respect. This last time I went in Armando offered to go out of his way to help me with a little non mechanical issue, after my car was repaired. There are still GOOD PEOPLE out there 😊
Oct 05, 2024
These guys ALWAYS take care of me and my aging car. It’s always stressful moving to a new state and having to find a place you trust with car repairs. I got lucky with this place.
Oct 05, 2024
They were able to take care of my brakes and avoid replacement . honestly, good guys here folks...
Oct 05, 2024
This was the best experience I’ve ever had getting my brakes done. I highly recommend coming here. Armando is very accommodating, professional, knowledgeable, and I will continue to do business here.