Bravo 4 Autowerks llc

Dec 05, 2024

Mark was so nice and accommodating. The waiting room was extremely clean and a nice place to sit while I waited to be picked up. Service was quick, and my car is fixed! Highly recommend!!

Dec 02, 2024

I had made an emergency appointment online not realizing I don't have the type of car they usually service, they still fit me in and got the part I needed! Thank you for saving my horrible Monday (on a holiday week no less), much appreciated!!

Nov 30, 2024

This is the place I trust. Period. Knowledgeable, they know your car. They are here to fix what you need but only what you need. Bring it here.

Nov 09, 2024

Hour 2 of having my 2015 Audi A4 Quattro 2.0T Premium back from the Techs at B4. Extremely Pleased! Replaced Timing Chain and Tensioner, as well as Camshaft components and Oil n Filter change even though i just had it done a week prior to bringing into them. Complete Service! Competent Service! Reliable, Budgetable Price! Thank You Mark and your techs at B4 Autowerks! Y'all are the best!!!

Nov 07, 2024

I would HIGHLY recommend Brovo - exceeded my expectation - did everything I asked and kept me up to date. Did a great job of explaining everything to me! Mark Estep

Nov 07, 2024

Mark and his crew are great. Honest, timely, and great workmanship. We have all of our Mercedes work done here.

Nov 07, 2024

Very understanding also very knowledgeable I would bring my vehicle here before I take it anywhere else seriously these guys are the bomb I I myself rate this company has a five-star shop above the rest

Oct 07, 2024

Can I just say amazing experience!!. I live out of town and my son who attends UNCC had a battery problem with his VW GTI. I sent him to Advanced thinking they would sell and install a battery for him. They sold him the battery carried it to his car and then said they will not install it. I jumped online and found Bravo 4. I called and spoke with Mark. He was great, I explained what was going on and he said to him drop it off. My son took there right at closing and mark greeted him as he pulled up. This morning they called him at 9:00 and said he was good to go. I normally work on my children’s cars myself but when they are 3 hours away it is stress full. I 100% know who to trust in the Charlotte area for German car service and repairs. Thank you Mark!!

Oct 07, 2024

These people do amazing work. Car was having many issues ,so I paid for their diagnostic test. They did it quickly and provided pictures to substantiate every claim they made about the car. They were able to repair everything and even got me a great deal on an oil change as well. My car now runs perfectly (2005 VW). This has been the best experience I’ve ever had getting work done on a car. Cannot recommend Mark and his team enough.

Aug 07, 2024

These guys are great! Customer service was top notch, got my car checked out and the part needed all in the same day! They even worked with another shop that had fixed the issue before on the warranty claim saving me the head ache. Definitely will be my go to shop moving forward.

Jul 07, 2024

I recently had my car brought there by AAA after having misfires in one of my cylinders. I thought that it would be a solid place to go based on the reviews I saw, but boy was I wrong. I had a code reader at home, so knew which codes were being produced. After a tech was assigned I received an absolute laundry list items they wanted to repair. They said I needed new coils (which I expected would be one of two possible things to be replaced given the code received), water pump/housing, air filters (I just replaced those last month so that was just a flat out lie), an axle (the boot was torn but axle was totally fine), and brake pads (they are still within the tolerable threshold). Obviously at that point I am skeptical, but when I received the actual estimate, they included the water pump/housing, axle, and threw in a timing chain replacement. The main issue with the coils needing to be replaced based on their diagnostic was not even on the list. I also just had the timing chain replaced less than 30k miles ago so clearly that is not due. They flat out were trying shake me down for over $4,700. Now for the kicker - I had AAA come and get my car and chose not to do work with them. I paid the $170 diagnostic fee and they did not even try to keep me as a customer when I told them I wasn't doing work with them. The final issue with what was wrong that I needed fixed that day: spark plugs. I replaced all 4 coils and the issue persisted. Took out the spark plugs and replaced them after seeing they were totally shot, and engine is running just fine again. All in I would steer as far away as possible from this place.

Jul 07, 2024

I work at BMW down the road and when it came to unique request, Bravo was able to handle it great care of my BMW client!!! Will be referring lots of business to these guys.

Apr 07, 2024

This team saved me THOUSANDS of dollars after I received an incorrect diagnosis for an issue that I was experiencing with my car that was initially reviewed by another party. There was no rush to a diagnosis on the issue & they took the time to actually troubleshoot my issue to ensure appropriate resolution. HIGHLY recommend for anyone who wants a team that they can trust to take care of their car’s needs. 10/10!

Mar 07, 2024

Love Mark he helped me out a lot. I will be back this will be my frequent shop!

Jan 07, 2024

It's not easy finding reliable and honest mechanics. Happy to say these guys fit both categories.

Dec 07, 2023

Great service, friendly and timely!

Dec 07, 2023

I love this company! they fixed my steering pump on my Nissan Maxima and kept me updated and gave me an invoice. I know exactly what I’m paying for & how much. They were great with communication and make me feel welcome unlike other rude mechanics. It was done within 24 hours, Insane. Thank you, Matt!

Dec 07, 2023

Looking for a place to help with my problem and hoping this is the one. Shop well maintained and knowledgeable representative. Got faith

Dec 07, 2023

Professional and knowledgeable. Fair with cost.

Dec 07, 2023

These guys are truly professional. Let me know everything before starting work. And let me decide what I wanted done . Matt and the guys really look out for their customers.

Dec 07, 2023

As someone who knows little about car repairs, I value honesty and quality work. These guys have both plus great communication.

Dec 07, 2023

Awesome experience! They are very professional and do amazing work. They got my car back up and running fast. 10/10 I would recommend

Dec 07, 2023

Check engine light came on, multifaceted fixes that were taken care of. The fellas kept me in the loop on the progress,it was a good experience!

Dec 07, 2023

Definitely Won't Recommend! I don't typically don't do reviews, and prefer that the business, handles the situation properly, but when they have no interest in doing so, I think it's the right thing to do for others. My first couple of repairs there were great, price and service wise. I brought my vehicle in for a definite air suspension related issue. I paid their 160.00 diagnostic fee. They did not find anything wrong. There clearly was an issue, but I paid their fee, no big deal. I few weeks later, I brought it back in and they found the issue with a compressor, so I had them do the $1,500+ repair. They tired to charge me another 160.00 diagnostic fee, on top of the one for the same issue a few weeks prior. I mentioned that, and they took the fee off, as they should have. About 10 days later, the air suspension issue was back (I hadn't driven the car much so I am sure the issue was back right away) so I texted them photos showing drooping suspension. The issue is a bit intermittent, so some days it was fine, and some days the issue was present. They said bring it in so they could take a look. So one morning the issue was present when I left for work, so I drove straight to Bravo 4 for them to take a look. I explained the situation, and asked them to come outside and take a look at the vehicle, since you can see the suspension issue with the way that the car sits. I was not prepared to leave the vehicle, since I did not have transportation lined up. So I wanted them to visibly see the issue, maybe drive it quick so they were clear that the issue was still present; and come up with a plan to drop it off and have it fixed. After 2 trips there, and spending $1,600 + on trying to get the issue repaired, I wanted to understand what the next plan of attack to try and diagnose as well as hopefully repair. My concern was they at first, they tell me there was no issue, I spend 1,500 for a new compressor, (plus 160.00 to diagnose) that did not resolve the issue, so what would be the plan? Is this fixable? Are we chasing a ghost? Should I give up? I needed help with a plan to resolve, which I think that is a reasonable ask. They refused to walk outside and take a look or do a quick drive so verify the issue was present. The issue is a bit tricky, since if they car sits parked overnight, it could be totally fine the next day. My only option was, that I had to leave the car. (which if they didn't look at it right then, it could be fine when and not see an issue when they did) As I mentioned, I was not prepared to leave it, but wanted to get a plan together, and see if they even thought it could be repaired. After leaving it twice, and spending $1,600 and about $100.00 on 4 Uber trips to drop and pick up the vehicle, I was just asking for help figuring out what to do. They offered NO help, and zero compassion for the situation and a bit argumentative when I was trying explain my concern. I WAS a paying customer that didn't complain about the $1,600 not fixing the issue, I was just hoping they had other ideas on how we could approach the diagnosis and finally get it fixed. I'd suggest finding a repair shop that values the relationship with their customers, and it's not these guys. RESPONSE TO OWNER>>> I totally understand your response. What you are missing here is that I brought the vehicle in twice, and there was no visible drooping of the suspension, and "I got the everything looks fine to us and it all checks out ok response". I made a special trip to show the staff that my car was not right, and the suspension is drooping. They weren't willing to walk outside and take a look at it quick or drive it. The issue is so intermittent, that the car could have sit for an hour or overnight and been fine for a coupe of days, so In my mind it was imperative that they walk outside and took a look right then, help me come up with a plan to drop it off and see if the issue could have been resolved. I was just asking for help with a plan after the 2 previous failed attempts to diagnose and repair.

Dec 07, 2023

Finding a reliable VW mechanic is definitely difficult. I made one call, he told me to bring it in and within 10 minutes of getting there he figured out my issue. He was very nice and took the stress away immediately. I will definitely be returning for any future issues I may have.

Dec 07, 2023

I can’t recommend Mark and his team enough! Had an issue with my Mercedes which we thought would be a quick fix…ended up taking much longer/more extensive but the team helped me out in price and they were very honest and communicative throughout the entire process. Thank you guys!

Dec 07, 2023

I went to bravo just to have a diagnosis on my air conditioner. And get freon put in it on 7-28-2023 and now my fan in the car won't blow. It's comes on and stops. And my car is making a loud sound! They are very rude when to it back and nasty. Said they didn't fix anything! And they wasn't responsible. Don't take your car to them at all. The guy with short black hair is a nasty rude person! I give them only 1 ⭐!

Dec 07, 2023

My Mercedes Benz E350 was misfiring and normally I don’t like to take it to random shops. But after doing so extensive reviews I decided to give Bravo 4 Autowerks a try. I am not only happy with the work that they did on my car I am pleased with the time frame that I was able to get my car back in. I am very happy with their services.

Dec 07, 2023

The team at Bravo 4 is top notch and offers some of the best service out there for your German automotive needs. They have done an outstanding job servicing and repairing my high mileage VW on multiple occasions. I highly recommend Bravo 4 for any job, large or small!

Dec 07, 2023

They're great at what they do and the prices are more than fair for the quality of work you will receive; the only people I trust with my vehicles.

Dec 07, 2022

I don’t write reviews but I definitely wanted to share my experience at Bravo 4. I had an Audi S4 that I took to another popular Euro Indy Shop that told me I needed a $1500 repair. I called Mark to get the work done at his shop based on the diagnostic I had received. Rather than just taking on the job for the money, he told me to bring the vehicle in for a second opinion as he’d hate to fix it and have the problem return. He checked it out, found there was nothing wrong and sent me on my way. Solely based on integrity, which can be difficult at times to find in this industry, I would highly recommend Bravo for your automotive repairs/maintenance.

Dec 07, 2022

My first time going there, had a fairly major repair done. I found these guys are honest, respectful and knowledgeable. I am switching to them for my Volkswagen needs going forward.

Dec 07, 2022

Quality diagnosis, fair repair costs communicated upfront, delivered as promised on my 14 A8 frond suspension with squeaking at low speeds Over things like speed bumps and other bumps, now the squeaking is 100% gone with out replacing the entire suspension and by new bushings and a few new parts but sone at much less cost than other quotes I have had like 1300 vs 4500 so I can recommend with confidence.

Dec 07, 2022

These guys are amazing!! Matt and his team truly care about what they do and their customers! Definitely will be recommending to friends & family