Brian's German Auto

Jan 17, 2025

I just left from Brain German Auto, 11:30 am January/14th /2025 , let's go back to the previous, at first I brought my BMW on December/ 24th / 2024/ , I left to be diagnosed and they finished with it by January 10th 2025 , let's be honest, I was satisfied with everything, they noted for me to have the TURBOCHARGER WASTEGATE, to have it connected, on the other hand I had a mechanic who worked on the car before I brought it in for diagnosis, he removed some panels and components which really have nothing to do with TURBOCHARGER wastegate to be connected, today I went back to Brain German Auto, I spoke to the manager and asked him about to have the TURBOCHARGER wastegate, to have connected, he told me they will not do that until they reassemble whatever panels and components, the only thing, I asked him again, can you give a price on TURBOCHARGER wastegate to have it connected, and he was extremely agitated and you could see it through his eyes 👀 almost wanted to ask me to leave 😀, I already spent $288 for diagnosed and to be fair they did start the car by connecting the ecm and installed the camshaft adjuster sealer, and I was happy with the work been done the first visit, and I was about to leave a review with 5 stars, but the second visit, the manager was agitated and aggressive trying to tell me , the only way we can do it is for me to bring the car to the shop and the estimate will be between $1,000 to $2000 to connect the TURBOCHARGER wastegate and reassemble whatever panels and components which was removed, but the way he said, very agitated and aggressive almost want to ask me to leave, this the kind of attitude 😀 thanks

Jan 07, 2025

Don’t bring your BMW here! Our girls go to LSU and we had used this BMW shop previously because dealerships are usually a bit more expensive. Recently we found they charge $170 just to open the hood or raise the car up, even if no work done. $30 for office supplies and such. Their work is suspect and not worth anything you save. Living out of the state it’s hard to find honest garage folks and I can tell you won’t hear either. Run!

Dec 07, 2024

I will only get my BMW 5 series serviced at Brian’s German Auto. Check engine light came on twice and twice walked out with minor repairs. Very honest repair shop and always has availability. Thank you! 😊

Nov 07, 2024

Exceptional Service and Expertise at Brian’s German Auto! I recently brought my Mercedes-Benz E350 to Brian’s German Auto, and I couldn’t be more impressed with the entire experience. From the moment I walked in, Brian and Chad were an absolute pleasure to work with. Their professionalism and knowledge really stood out. Brian and Chad took the time to thoroughly diagnose the issues with my car, clearly communicating what was wrong and what repairs were necessary. Throughout the entire process, they kept me updated on the status of the repair, which gave me great peace of mind. The quality of work they delivered was top-notch, and it was evident that they truly care about getting things done right. On top of that, the price for all the work they did was more than reasonable. For the level of expertise, transparency, and communication they provided, I feel like I got fantastic value for my money. If you’re looking for a trustworthy, skilled team to handle your German car, I highly recommend Brian’s German Auto. I’ll definitely be returning for any future service needs!

Sep 07, 2024

Best German auto shop in BR!

Aug 07, 2024

Good honest quality service, will never use anyone else for my beamer!

Aug 07, 2024

They great as usual and not afraid ti share their knowledge with others

Jun 07, 2024

Awesome place and the price was fair! Customer service is over the top, I absolutely love this place and I’ll recommend it to anyone!

May 07, 2024

Wouldn’t trust my car with anyone else.

Apr 07, 2024

Charged me 200$ for check up. I didn’t know they charged for check ups and the guy didn’t bother telling me I guess.

Apr 07, 2024

Very professional and easy to work with.

Mar 07, 2024

Absolutely the best service, hands down. We took our X5 to Brian because of the terrible Brian Harris service we experienced. Was treated completely opposite from Brian Harris. This is where you need to take your German car

Feb 07, 2024

Great place to do business highly recommend !!

Feb 07, 2024

Been using these guys for years. You can trust these guys to not only properly diagnose the issues with your vehicle, but also know that they won't try to sell you anything you don't need. When you pick up your car from Brian's you feel confident that the issues were resolved properly.

Feb 07, 2024

Brian and his technicians did an amazing job correcting the horrible workmanship of Wedge Keyes! The workmanship and integrity is of the highest quality! Brian and Chad are the best, most professional businessmen. They replaced the convertible top motor and relocated it and hid it in the trunk, high and dry from the well it was originally in! Great job great service! ⭐️⭐️⭐️⭐️⭐️

Feb 07, 2024

Easy check in and drop off.

Feb 07, 2024

Excellent customer service, I will most definitely recommend. Brain was awesome from the time I walked through the door. He also exceeded my expectations because my car was ready for pickup way sooner than expected! This is a hidden gem!

Feb 07, 2024

Good

Feb 07, 2024

Great workmanship

Feb 07, 2024

I have been coming here for years. They have always provided professional and CORRECT service. I will continue to drive over an hour just to come here. They do not overcharge or get over on female customers like myself.

Feb 07, 2024

I learned if u want to dance u have to pay the band... Jeff Cobb screwed me so Brian made it right. A little high but good work. Also 6-8 mpg improvement. Jack Gilbert

Feb 07, 2024

I've had a few German cars over the years and these guys always come through!

Feb 07, 2024

Should stipulate that they don't work on any vehicle made prior to 2012.

Feb 07, 2024

These guys are the only palace to take a BMW for sure. Honest, straightforward and stand behind their work.

Feb 07, 2024

Took my car in, told them exactly what was wrong with it. After being quoted an outrageous estimate (2000 labor cost for a 300 dollar air compressor), they charged me 200 dollars for them to tell me the exact same thing I told them which was I need a new air compressor. Avoid these people at all costs or it will cost you

Feb 07, 2023

Do you have a model less than 2011 they not working on your car

Feb 07, 2023

Got my girls VW fixed and back to her fast and it's running great which made her happy which made me happy and they were reasonably price which really made me happy

Feb 07, 2023

I have been doing business with German Auto for 10 years now. They have constantly exceeded my expectations time and again. If a problem arises they have been more than happy to make it right in my eyes. I continue to refer my friends and family to them for quality service at a reasonable price.

Feb 07, 2023

I’ve been here several times for my oil change. They are proficient and professional. There are seriously no complaints ‼️

Feb 07, 2023

Knowledgeable , honest, and kind.

Feb 07, 2023

Most professional, friendly, and knowledgeable group of auto technicians in Baton Rouge! Local owner that cares for every customer. Highly recommend!!!! Also, great snacks 😊

Feb 07, 2023

Very good business.

Feb 07, 2022

My granddaughter's 2014 Mercedes stop running Brian called a tow truck & had vehicle towed to his shop,vehicle was looked at & we received bad news but Brian stood by our side & assisted us on good information to what we needed to do,I give this shop Five Stars & 👍 Up

Feb 07, 2022

Turned out to be a nice a nice guy, 👌 He definitely can get my business.