Broad & James Towing
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Review highlights
"… , and 10 minutes after that Brent had arrived. I waited barely an hour for my tow, and they kept me updated the whole time. They towed my car from the airport to my …"
"Great service, great price friendly staff"
"The people pretty cool took my Uncle there to get a truck out in pound."
Overview
Categories
Auto repair shop
Directions
4301 E 5th Ave
Columbus, OH, 43219
Phone number
Call: (614) 231-8697Website
View websiteAppointments
Book appointmentHours
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Description
Family owned and operated for forty years in Ohio, Broad & James Auto Care & Towing offers a wide variety of award-winning services for dependable towing and auto repair. We proudly serve all areas of Franklin County, including Columbus and surrounding suburbs, Gahanna, Whitehall, Bexley, Reynoldsburg, and New Albany. We have over 40-employees working with us for you, open 7-days per week and towing year-round 24/7, rain, snow or shine! Towing 24/7, Broad & James relies on its fleet of approximately thirty tow trucks and its trained and experienced drivers.
Reviews
Dec 06, 2024
Excellent service and personable!
Dec 06, 2024
They were a little busy, but were able to get my vehicle towed within a reasonable amount of time
Dec 06, 2024
Guy showed up he was professional, helped me get my truck rolling without a tow. Very grateful for his efforts
Dec 06, 2024
I appreciate how prompt they were. The office manager called and was so friendly and willing to answer my questions. I am grateful for how easy the process was, considering I was having my car towed to an auto shop.
Dec 06, 2024
I thought the driver did a wonderful job fulfilling my needs with my car. He was polite, knowledgeable and did an excellent job.
Dec 06, 2024
Needed an emergency tow. Not only was the office opened 24 hours they came a hour after I called. Perfect timing very punctual and the price was reasonable.
Dec 06, 2024
Punctual, friendly.
Dec 06, 2024
Responded quickly to my car towing and battery needs. Great communication with text updates and wonderful customer service. Went above and beyond. Thank you!
Dec 06, 2024
The driver was extremely rude
Dec 06, 2024
They arrived really quick and fix the issue in less than 5 minutes
Dec 06, 2024
They were very quick to respond and get to where I was and so kind! Very helpful!
Dec 06, 2024
Very fast and prepared with tools needed
Dec 06, 2024
Very quick and easy process. Nice employees!
Dec 06, 2024
Very timely & professional! Kept me warm while loading up my car. Couldn’t ask for more !
Dec 06, 2024
Yes, tell James to call me. Shooting my shot. IG- @_4Erin
Dec 06, 2024
Courteous and professional
Dec 06, 2024
Dustin was amazing that’s all I need to say
Dec 06, 2024
Fast and great communication
Dec 06, 2024
Great Fast Efficeint Service
Dec 06, 2024
It was efficient. And on time.
Dec 06, 2024
Paul Curtis was awesome. He arrived and handled the process very professionally and was on his way in just a few minutes all while ensuring the safety of the vehicle.
Dec 06, 2024
Thanks for helping me out! They were on time and super helpful!
Dec 06, 2024
They arrived in a timely manner. And the young man noticed the spare tire needed air so he took care of that. He was very professional and friendly. And what was funny was I actually used to call this tow truck company when I was a teenager and a young adult in the late 80’s and mid 90’s. And even back then they always did a great job. It’s great to see that they are still around taking good care of customers. Thank you!
Dec 06, 2024
Very friendly driver,thank you for being so nice,
Dec 05, 2024
I am extremely satisfied with my brake and rotor job from Broad and James. My car handles better than ever. I found my go-to autocare shop. They respect you, the ick factor is ZERO.
Nov 30, 2024
Good Service thank you
Nov 30, 2024
Great quick service. Very friendly. I'd be happy to use them again if needed!
Nov 30, 2024
I don’t even know were to start this review my brother was in an extremely difficult position last night trying to get his car towed. A little back story on this car is it’s a car he’s been building, he’s gotten quite a bit of money in already however since he lives in Prairie Township, in my Dad’s old house and the Township doesn’t like the car or for that matter my Dads house be grandfathered in since it doesn’t meet their criteria of what they now want Prairie Township to become they have been coming down on all the older residents especially the ones in corner lots. To make a very long story short the car was sitting in my brothers driveway, in front of his garage he had been to the Township meetings. However, even tho the Township said as long as he continued to work on it they wouldn’t tow it. They did!!! NEVER EVER TRUST Prairie Township!!! They sent Parsons Auto Parts to tow the car and impound it for junk and neighborhood nuisance a week ago. We all had the flu. So it took a week before we could go get it we took a flat bed tow with us however he was unable to get. We call someone else they said they couldn’t help. THEN….. we call BROAD & JAMES! WOW!!! Was I ever IMPRESSED! First we had a wonderful tow truck driver named Danny then another named Larry…. Then can you believe it two more shows up to help also!!!! It’s like the Cavalry came to help. I can’t say enough wonderful kind words about these men. One they really help each other out when they need help on the road. Two they know how to help their customers! WAY TO GO BROAD & JAMES YOU REALLY KNOW HOW TO GET THE JOB DONE! May God Bless You All! Stay Safe Out There.
Nov 30, 2024
Josh jumped my car quickly! I was grateful
Nov 30, 2024
Mrs. Lori Thank You for being very polite on the phone, The service was excellent, they text my phone keeping me in the loop on when they would arrive. Very speedy service & even Mamado the driver was very polite & fast. Thank you & Happy Holiday's to you all. Thanks again for your service.
Nov 30, 2024
Our tow truck driver was great! He was so polite, professional and all around amazing. He was there exactly when we were told he would be. Right on time. I would definitely recommend Broad and James Towing.