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Broadway Automotive

5

4

3

2

1

4.3
(85 reviews)
Review highlights

"Excellent Service! Friendly staff very knowledgeable, fast service and fair pricing!"

"Great service, fair pricing, and they had my car ready in a timely manner."

"The price was fair and agreeable, and the people were very nice to work with."


Overview

Categories

Auto repair shop

Website

N/A


Hours

Sunday

Closed

Monday

7:00 AM - 5:00 PM

Tuesday

7:00 AM - 5:00 PM

Wednesday

7:00 AM - 5:00 PM

Thursday

7:00 AM - 5:00 PM

Friday

7:00 AM - 5:00 PM

Saturday

Closed


Reviews

Dec 06, 2024

Such a great auto shop with amazing customer service! Bobby and his team are always so helpful, honest, and kind. Can’t recommend them enough!!


Nov 07, 2024

Best Auto Service Center in Knoxville 2024 (Update) in my Opinion! Broadway Automotive is the very best, most reliable and affordable service that I have found in Tennessee. What a wonderful asset for Knoxville! Very reliable, easy to deal with, mannerly and prompt. The work is done right and right on time... We are recommending this great automotive service to family, neighbors and friends and to towing services (when I get the chance). . Three years as a very satisfied customer! cmilton111 Google Guide First reviewed in 2021 Over 714 million photo views on Google Maps .... (11.06.2024)


Nov 07, 2024

Honest hard working people. Bobby and his crew keep my fleet in tip top condition! Highly recommended!


Sep 07, 2024

Bobby insisted on paying for my entire oil change because he forgot to show me the cost up front, even though I tried to pay him. Very kind of him. Would recommend.


Aug 07, 2024

Absolutely love their service! I’ve had a few things wrong with my car in the past and they have been able to fix it, just recently I didn’t know what was going on with my vehicle and told them what I thought it was , Bobby is very honest and fixed what was wrong with it, instead of adding extra charges and lie as most mechanics do! I would recommend them all day long !


Jul 07, 2024

Fast, and fairly priced. They did a great job getting a new water pump installed and communicated through the whole process. I highly recommend these guys.


Jul 07, 2024

Great service and price. When I called to set up an appointment for an alignment their first opening was for the next week, but when I told them what was going on with my vehicle they worked me in that week. They also suggested that I have some other areas of my vehicle looked at and recommended someone for that. I highly recommend them.


Jun 07, 2024

Always fair and honest and works in a timely manner. So I am not without my vehicle. Last trip I took it over because I was sure the wheel bearing was going out They said no. It was just a tire making a noise


Jun 07, 2024

They were reasonable for the work done


Jun 07, 2024

Always completely forthcoming about what is necessary for our cars and what doesn’t have to be done immediately. Completely trustworthy. I know when we take our cars here we are getting the best service we can get!


Jun 07, 2024

Very nice to work with and explains everything perfectly


May 07, 2024

Bobby and the guys at Broadway automotive have always treated me right! Excellent service and extremely trustworthy!


Mar 07, 2024

Bobby and his employees were very helpful to me when my vehicle had broken down off Broadway. They were very knowledgeable about the issues with my vehicle. I had a great experience in their shop as it was very clean, professional, and hospitable. I plan to have more work done here in the future if needed and would recommend to give them your business.


Feb 07, 2024

Would not help me with my car needs and did not even offer for me to come down to take a look at it to see if they could do what I needed.


Jan 07, 2024

Best experience at an auto shop (especially as a young female). Check engine light came on and they were able to look at my car first thing in the morning. They did a full diagnostic and changed out some parts but it didn’t fix the problem (engine related) so he didn’t even charge me for the new parts since he couldn’t fully fix it. They didn’t try to swindle me and gave some advice on next steps to take! Bobby was so helpful and if anything else pops up, I will happily take it to them again. Could not recommend more!


Dec 07, 2023

EXCELLENT customer service. Reasonable rates and quality work! I've used this business for more than 25 years. Always felt like it was money well spent.


Dec 07, 2023

Excellent service. Called to make an appointment about a major air conditioning issue and was able to receive and make an affordable appointment and was thoroughly impressed with the quick and efficient service. Top notch.


Dec 07, 2023

Fast and friendly service.


Dec 07, 2023

Good customer service Took care of my automotive problems In a timely fashion. Will definitely go back for my automotive needs


Dec 07, 2023

Had another repair done last week. They are fenominal. Very professional and efficient. I will continue to be a repeat customer.


Dec 07, 2022

Best mechnics I've used in years. I actually feel safe and trust what they tell me. That's big for me, because I have had some teally bad experiences. Bobby is the best!


Dec 07, 2022

Efficient, honest, and easy to work with. They’ll definitely have more of business in the future.


Dec 07, 2022

I work at the post office across the street from Broadway automotive. I was told by a coworker to try them out and that they do good work. I've never had a mechanic do such a great job and do even more work than expected without charging me extra. BY FAR BEST MECHANIC I HAVE EVER HAD.


Dec 07, 2022

Our landlords told us about this place and we have been pleased with them ever since we started taking our cars there! Friendly service and they get the job done. Plus they are honest mechanics and won’t try to do and unnecessary repairs.


Dec 07, 2022

Terrible.. I took my car to get an oil leak fixed ...they said the problem was that is was overfilled with oil...I paid 400 $ and had the same problem...I took it back and asked for a refund..they gave me half and told me they would never work on my car again....all I did was take it to the shop to get fixed...VERY UNPROFESSIONAL


Dec 07, 2021

Excellent customer service and very honest mechanics!


Dec 07, 2021

Looking for someone to be honest and professional. Bobby earned my trust. I have been to him twice for repairs and I am fairly new. When I call him and ask him a question he is polite and answers. Thank you Bobby.


Dec 07, 2021

I do not take our cars ANYWHERE else. Great service and prices.


Dec 07, 2021

My starter crapped out on me and I had to have it towed somewhere nearby so I took a chance on these guys. I’m glad I did. They had it fixed and ready to go within 24 hours. They also fixed a loose panel underneath my car, popped my bumper back in, and topped off my wiper fluid without me even asking.Will definitely be going back next time I have something needing to be fixed.


Dec 07, 2021

They do what they say. Reasonably priced. Sometimes they do more than they say to make sure your car is done right!