Brownie's Automotive

Sep 27, 2024

My car was in rough shape. I made an appointment and received a quote by the end of that day. Once I authorized the work they quickly had it fixed and back on the road by the end of the next day. Their prices were also very reasonable! I'll definitely be taking my cars there in the future.

Aug 27, 2024

I have been coming to Brownie's for years, my experience with them has been phenomenal every single time. I've been unlucky and have had to visit them a quite a few times over the years, and anyone that knows car issues understands how frustrating it is, but they make it easier here. I never feel like I am getting upsold, or tricked. They are upfront, honest, and understand fairness in pricing. They go above and beyond in every way, they've helped me push my car into their shop, when it was dead; call other shops when they didn't have an answer, and offer alternative solutions when other shops wouldn't. Not to mention their communication and customer service is amazing, not just Jose, but every mechanic I've encountered, as well as the receptionist there. They take the time to explain what's going on with your car, and welcome your questions. They even do research if they need more information about the issue/your car! Everyone I've recommended has had the same experience that I have had. If you're considering Brownie's, do it!!

Aug 27, 2024

These folks have great integrity and awesome prices.

Jun 27, 2024

I always bring my old 2006 Honda accord here for repairs. I’ve sent friends here as well and everyone has only great things to say. The most important aspect is they are extremely nice. I would trust your new and old cars with Brownies.

May 27, 2024

Fairly priced, straight forward, and they don't put the up selling fear most repair shops practice.

May 27, 2024

Very professional, knowledgeable, and affordable. I appreciate the honest work and the communication. I needed my daily driver back on the road, and they were able to get me in the same day.

Apr 27, 2024

Can’t recommend these guys enough! Timely, great communication, trustworthy work, and affordable. Will continue to go to these guys for my 4Runner maintenance

Apr 27, 2024

I brought my trusty old CRV in for some routine updates. The job needed a couple attempts because they were trying to save me money on new parts. I appreciate their honesty and fair prices. I've already sent a friend and she had a great experience as well!

Feb 27, 2024

Great shop for repairs, affordable and knowledgeable staff.

Nov 27, 2023

Best garage in town. Honest dependable turn over of vehicle back to your driveway in a timely manner!

Nov 27, 2023

Best shop I have ever been to by far!! My AC has been out the whole summer. I was scared it was my compressor but it turned out to only be my cabin filter and a serpentine belt. They replaced my cabin filter, my serpentine belt, my brake light bulbs and my brake switch all for $165. They are very reasonably priced and super honest. I HIGHLY recommend this shop. They will not rip you off!!

Nov 27, 2023

Great

Nov 27, 2023

I needed a brake pad change and they fixed it up at a very reasonable price. Would definitely recommend my friends and family here!

Nov 27, 2023

Jose and the rest of them does good work! Prices are fair!

Nov 27, 2023

This car place is awesome and they dedicated so much time to try to diagnose the very complicated issues with my cars. And in the end, only charged me for a tune up.

Nov 27, 2023

This place really cares about the people they help. I brought in my car for an oil change and AC issue. When evaluating the AC issue, they took the time to ask questions and really understand the situation I was experiencing. They even explained what they noticed in simple terms for me to understand. They look at the car as a whole and really dissect the situation to come with an actual resolution vs charging an arm and leg for just a "bandage" like other places. Honest and reliable.

Nov 27, 2023

Used these guys for larger jobs and smaller ones. So small that minor adjustments need to be figured out and done and it was done at no charge. Thats the kind of situation that shows the trustworthy nature of this business and its very appreciated. A great shop for all your car repair needs.

Nov 27, 2022

A1 SERVICE. My cousin recommended this place and they took my car short notice and did great work. When I realized I had forgot my card Jose was patient with me and then offered alternative ways to pay, like Apple Pay. And even showed me how to do it! I recommend this place to anyone. Fast and reasonably priced service !

Nov 27, 2022

Always friendly and helpful. They're honest and they do great work!

Nov 27, 2022

They were 100 percent honest and showed me video evidence of work that was supposedly worked on and it was not the case. There honesty is why I will go to Brownie's Automotive in the future..

Nov 27, 2021

After riding around getting outrageous quotes from other shops, I found this gem! Brownie’s Automotive is heaven sent. Affordably priced, excellent customer service and quick! Honest work from honest people.

Nov 27, 2021

An honest mechanic is worth their weight in gold. I don't take my car anywhere else.

Nov 27, 2021

Brownie's is legendary status in my book, and I'm rather particular. I have many experiences of how Brownie and Jose have taken care of me, friends, and family... Long story short, if you want an honest, ultra-fair priced, "needle in the haystack" mechanic. You know what I'm talking about if you've ever found this unicorn before, call Jose!

Nov 27, 2021

Mechanic told me my Stabilitrak and ABS lights were on because my car needed a new CV axle. After paying close to $600 for the repair, I picked up my car only to find the Stabilitrak and ABS lights still on. About a week later, I had wheel hub assembly go out. While replacing it, I couldn't help but notice that only one halfshaft had been replaced despite being billed for the parts and labor for both the driver and passenger side. To make matters worse, they also lost one of my OEM wheel center caps and didn't even return my call when I called them about it.

Nov 27, 2021

We've brought 2 cars to Brownie's. Great service and very honest. They'll not only tell you what's won't, but also if it needs to be fixed right away or not. All the people I've encountered are so nice! There's no frills, the prices are fair, and they stand behind their work. Love this shop!

Nov 27, 2020

Brownie's is my go-to mechanic in Austin. I went in for a 130k mile check up, and they actually inspected all the parts of my car to let me know what needs to be replaced and what can wait another 10,000 miles. The Subaru Dealership would have just replaced and overcharged me for everything. Thanks for being Honest mechanics that do a great job!

Nov 27, 2020

Cheapest work in town, never any bs

Nov 27, 2020

Fantastic work and amazing prices.

Nov 27, 2020

Great service. Very reasonable prices.

Nov 27, 2020

Honest ownership

Nov 27, 2020

I've been going to Brownie's for many years and always had a good experience. Even now that Jose has taken over, customer service has actually gotten better! I trust these guys with my car life, they always tell me straight up what needs to be done now, what can wait, and they have NEVER treated me differently because of my female status and are always happy to explain things when I ask. Thanks guys for being awesome!

Nov 27, 2020

The two Jose's (Sr. & Jr.) are great mechanics and even better people!!

Nov 27, 2019

Best customer experience