Bucaro Brothers

Dec 04, 2024

I followed Okan from his previous location at a Shell gas station on Wrightwood and Halsted. That was back in the early 2000’s. I recently moved all the way to Edison Park. My car like all cars eventually need maintenance. There was no question where to take my car even after the move up north. The drive to Lincoln Park is a minor inconvenience compared to the service I receive from the Bucaro Brothers. FIVE STARS EVERY TIME. Professional, knowledgeable, competitive pricing and most importantly excellent service. They are THE BEST, simply second to nobody. When this shop closes I will start leasing cars because I know I’ll never find anyone as good as these guys.

Dec 03, 2024

My family has been going here since I was a kid, wonderful trustworthy folks and so on top of it. Have kept my current car going for nearly 15 years!

Nov 30, 2024

For more than ten years, Bucaro Bros have taken care of our family and our vehicles. They're prompt and communicative and reliable. These are qualities to appreciate in any mechanic, especially in the big city. They've kept us moving and will do so for you too. Thanks Bucaro

Nov 30, 2024

Muy responsables y hablan español y ingles.

Nov 30, 2024

These guys are the absolute best - they'll always recommend that you get a second quote so that you know they're not ripping you off but don't bother, since these guys are the best combo of price, quality, and convenience. Would highly advise coming here before going anywhere near a dealership

Nov 07, 2024

As always helpful and fast! Highly recommend these guys.

Nov 07, 2024

Bucaro Brothers is the best! They perform excellent, professional service using quality parts. They service 4 cars for my family, and keep us on the road! No repair is too big or too small. They rebuilt my husband’s engine 8 years ago, (after a bad oil change at a quick, chain oil place) and it is still running perfectly. Needless to say, Bucaro has performed all oil changes for us ever since! Their prices are fair—all work is quoted for approval and work is completed promptly. Okan and his team are true professionals.

Nov 07, 2024

Fair prices, quick service, honest mechanics

Nov 07, 2024

The best people I've ever met are very kind, keep it up, they're the best

Aug 06, 2024

I have been a Bucaro customer for many years and multiple cars. I took my car to dealer for oil change(covered under my preventative maintenance). As always — just addressing what I came in there for (oil change) is not good enough. They tell me I need some other filter replaced(of course, not covered for $55) and that I need to flush my break reservoir and replace the oil ($194)as it was dirty(my car is a 2021 with 20K miles on it). I pass on the break fluid flush with dealer even after they try the fear mongering tactic(probably figure I am female, wont know the difference). Out of principle, I take it to Bucaro and as always — honesty and integrity is how they approached it. They opened my hood, showed me the level of oil, showed me that it was clean and told me if it was their car—they would do nothing at this point. On top of that, he took me to his computer and showed me what the recommended mileage for doing that is. THAT is customer service and putting the customer first! I was actually hoping Bucaro would validate what the dealer said and prove my skepticism wrong. But once again — Berman Nissan just tried to sell me stuff I did not need and only made me more skeptical of anything and everything they say in the future. So disappointing. But — thank you Bucaro for the honesty and for actually helping me and not charging me a dime for it.

Aug 06, 2024

Okan and his team are simply the best! We have been using them for 10 years, 5 different cars. Each time they document the necessary repair with a photo, request approval in advance and complete the repair with no additional charges. Several times something required a very quick fix and Okan wouldn't even charge us - no dealer would do this. Honest, friendly and conscientious!

Feb 07, 2024

Great service. Been bringing my cars here for seven years, or so. They actually take photos of the repair issue and text the pics to you. They don't do the work until you text them back and approve of the work. Ocan and his crew are top-notch.

Jan 07, 2024

Avoid this place at all costs.

Jan 07, 2024

Oakan and crew the best. Worth the drive. Honest and Helpful and he gives alternative options.

Dec 07, 2023

Been using Bucaro Brothers as my go to auto repair shop for decades. They are honest, informative, service oriented. Believe me I pass a dozen other repair places to go here and I'm.aleays glad I did.

Dec 07, 2023

Cannot recommend this place enough - they are super helpful. Take the time to explain everything and offer fair prices. Not to mention, their texting/website communication about the services needed and their breakdowns is very user friendly.

Dec 07, 2023

I love that they send you pictures and details for you to see when they do work. Very fair prices.

Dec 07, 2023

I've been bringing my vehicles here since 2014 and have never had anything but good experiences. Okan and the rest of the team at Bucaro Brothers consistently provide fair pricing for quality work. I would not hesitate to recommend their services to anyone.

Dec 07, 2023

Quick and reliable

Dec 07, 2023

This shop has earned my trust 100%! They are honest, reliable, and have the best customer service. Glad to have them in the neighborhood, they've helped me out so many times. Thank you Bucaro Brothers!

Dec 07, 2023

We took our truck to Bucaro Bros to have it fixed. We were charged over $2000 to have the issue fixed and months later the exact same issue occurred. We had to have the truck towed because it wouldn't start. Once they charged the battery and got it started, we were told to come pick it up (unfixed) and go to the dealer because they don't have time to find and fix the problem. In a nutshell, they took our money. I do not suggest anyone patronize this shop.

Dec 07, 2023

Would recommend to anyone! I have taken my car here twice and the service is fast and they are so helpful. They only repair what is immediately necessary and definitely don't try to scam you into additional repairs. I will take my car here every time!

Dec 07, 2023

I trust these guys. They are reasonable. They are good. And they are fast. Four cars for the last 17 years all go here for repairs.

Dec 07, 2022

Always trust Bucaro with my car! Appreciate how informative, considerate, and good they are each time I visit.

Dec 07, 2022

Friendly, Helpful!

Dec 07, 2022

Im sure this shop does great work but I didnt get that far. Received a very detailed from Okan a few hours after dropping off my car. They included the specific part numbers that the repair would require. Doing my homework before just signing a quote I googled these parts and realized the shop was charging 100% over the cost. I understand a mark up, that's how they make money but this seemed like a lot. So Okan and I spoke on the phone. After about 30 seconds he said "Let me tell you I can afford to do this.. I dont like dealing with people like you and I dont like you, come get your car before 6." This seemed about 10x ruder than the conversation warranted. A simple "This is my price, take it or leave it" would of been more appropriate. Its great your business is doing well, but I dont think you should ever talk to a customer.. or anyone that way. Especially in a customer facing industry. Im sure they do great work judging by the detailed quote i received, just as long as you dont question anything they tell you...

Dec 07, 2022

I’ve sworn by Bucaro for years, and I’ve sent a number of friends here who now swear by them as well. Everyone here is really nice and knowledgeable. My poor old car has always been treated well and fairly by Bucaro, and yours will be too! So lucky to have found truly honest mechanics with fair prices and sound advice.

Dec 07, 2022

My auto repair shop, hands down! Always prompt, always informative- I've gotten updates as the work progresses.

Dec 07, 2022

My husband brought his car in to replace the battery that was still under warranty. When the mechanic called, he told him that the warranty was expired, stating the battery said the warranty was 30 months, even though our paperwork said 36 months (it’s been 33 months since he replaced his battery). The mechanic stated if we had a long standing relationship with them that he would just go ahead and replace it for free, and my husband told him that I typically always bring my car there, to which the mechanic replied that I haven’t been there since 2018. I sold my car in 2019 and bought a new one in 2021, so I currently only bring it to the dealer. My husband questioned why the paperwork said 36 months, and after some back and forth, eventually got the battery replaced under warranty, and paid for an oil change. The mechanic told my husband that neither of us are welcome back there, and even said “I know your type”. I’m mortified that he was spoken to this way. Bucaro Brothers is the only mechanic we’ve brought our cars to the 10+ years we’ve lived in the city (outside of the dealer), and I’ve referred many Lakeview neighbors here on social media. They’ve now lost two customers and future referrals because we used a warranty our paperwork from them said we were entitled to. My dad owned a body shop for 25 years and never ran his business like this.

Dec 07, 2022

The most honest & best auto repair shop in Lincoln Park.

Dec 07, 2022

Today I went in to get a tire checked after intermittently seeing the indicator light on the dashboard. Staff was friendly, welcoming, and listened to what I thought might be the issue. They replaced a cracked tire stem for a reasonable price, and sent me on my way. I am having a better week because of them and can now drive home to see my family for the holiday. Thank you, Bucaro Brothers Auto Care! 🙌🏾

Dec 07, 2022

Very professional and easy to work with.

Dec 07, 2022

super super rude, you would think someone who is in business "30 years" would know what customer service is. Overpriced and cuts you short. Know it all attitude. If this is how their customer service is just imagine the kind of business tactics they run behind the scenes. Would not trust them with a go kart let alone a car. *In response to owners reply below: Told the owner the car battery has a drain, after testing it, negative sparking, new alternator and me replacing the battery 3 times in the last 4 years with this latest battery being only 7 months old. I asked to bring the car in for diagnostic work to find out where the drain is coming from, they specifically advertise this service on their website. He tells me in his 30 years experience it has to be the battery since, even after I told him its not because i have change the battery and its new. He then proceeds to call me a liar about replacing my battery and hangs up on me. HAHA. Thats right this guy without even seeing the car calls me a liar after I am telling him what the problem is and then hangs up on me when i am calling to bring the car in for diagnostic work so he can help determine where a drain is coming from. Unreal folks.

Dec 07, 2022

Fast service. Honest pricing