Buckeye Complete Auto Care

Nov 29, 2024

Best shop in Columbus, by far, that I’ve been to in my 12 years living in the city. These guys, both Grant and Mike, took very good care of our car, and gave us accurate updates that allowed us to get the best repair possible. I have been telling anyone that asks where we got our car fixed about Buckeye Complete Auto Repair due to the kindness, professionalism, and efficiency of the repair. These gentlemen went above and beyond, and Buckeye Complete Auto Repair will be the only shop that I will use or recommend going forward.

Nov 29, 2024

Great! Easy to get in, fast turn around time, great explanation of work needed, and the kindest staff! Plus, they don’t take your whole paycheck! Highly recommend!

Nov 29, 2024

I had an outstanding experience at Buckeye! They solved a problem caused by another shop quickly and professionally. They get top marks from me!

Nov 29, 2024

The price was reasonable.It is nice that they offer a Courtesy shuttle drop off and pick up when the service is completed.My Auto repair work was done in a reasonable time at a good price.Tire replacement and balancing all 4 this time.

Nov 22, 2024

Buckeye is always great & you can trust re your repairs.

Nov 15, 2024

Awesome customer service and very helpful. Only people that were able to do the exhaust work I needed done and did an excellent job!! I recommend this place if you need stuff done for ur vehicle.

Nov 06, 2024

Extremely disappointed today! I set an appointment via phone for Monday 10.18.24 @9am. Once arriving I was given Excuses why the time frame could not be met. That is, the wait time would extended from 45 minutes to about 90 minutes. (25 for tech to see car then maybe 45 for review & etc) This extend time was not told me when I made the appointment via phone. I left the establishment due to the lack of transparency and the establishment over booking or as I was informed NO control over online booking 😢 which create back log or extended wait time.

Nov 06, 2024

Fast, friendly, and will be taking my car back there for some years. I had a major engine/transmission problem and they had it fixed within the week. No BS or hassle and they answer any questions they are able to

Nov 06, 2024

Great place great people saved me from buying a car from a liar

Nov 06, 2024

I was very pleased with the service and repair. It is close to home.The price was reasonable..the best was taxi service, even though I didn't need to use it. It's knowing it is there. Thanks for a job well done.

Nov 06, 2024

If you want an honest evaluation of your vehicle look no further Buckeye Complete is the place to go for all of your vehicle needs

Nov 06, 2024

Longtime Buckeye Auto customer- Todd and his staff have always been friendly, thorough and not pushy. They will point out anything that needs addressing but will be clear about what is critical versus what you should set money aside for and have done by a certain time. And there’s no pushback if you’ve had anything done elsewhere - they simply have a list of manufacturers recommendations and want to keep you on top of things. I mainly have oil changes and and the occasional routine work which is minimal thanks to having a reliable Honda. Todd has treated us like family and has two locations now - give them a try.

Nov 06, 2024

Mike is an amazing, honest, kind, have-a-strangers-back person! People like him are rare gems in this world these days…. I test drove a car there for a used car inspection & he saved me from buying a car w miles that were rolled back from a LIAR! And he was straight up & honest with me. Honestly, protective dad energy! So we didn’t even so the $110 inspection bc the milage discrepancy was discovered with just the car report. He wouldn’t even accept the $50 tip that I tried to give him multiple times! He saved my butt for NO MONEY & just humbly stated “This is my job.” Even on our first phone call when I was unsure of how to coordinate the test drive/inspection, he said “if it were me, this is what I’d do, bc I don’t want you to get taken advantage of”. Most shops don’t even want to be bothered with things that aren’t expensive repairs, but this guy was instantly invested in my situation, genuinely cared, helped me immensely, & totally had my back. He was an angel in my life today. Also, as soon as the seller was made aware that I knew the truth, he was immediately OUT, suddenly had to go back to work & WANTED TO DRIVE US BACK! I told him that I’d rather drive, & that it’s safer for women to drive- LADIES! Insist on this!

Nov 06, 2024

Very Happy 😊. They really care

Oct 06, 2024

All of their staff is very friendly and honest, they fixed my entire car's transmission, provided me with Uber service and a car for my personal use until the day they delivered my car, thanks so much!

Oct 06, 2024

Great, quick service on my AC compressor. Loved the digital options for quotes, pictures, and approvals.

Oct 06, 2024

I was having electrical issues on my truck.the tech was able to diagnose the problem and fix the issue. Very knowledgeable and professional.would definitely recommend this shop.

Oct 06, 2024

You guys over charged me and messed up my car and 24 hours before it happened the next day it blow up 😡😡😡

Oct 06, 2024

You over charged me and one day you guys said my car was perfect and the next day my car blew up so now my car doesn’t even work!!! Plus they are RUDE to me

Oct 06, 2024

Great customer service and they got my vehicle fixed and out quickly.

Oct 06, 2024

Great customer service. If you are a college student at OSU dealing with car issues, bring your car here. It’s about 15 min from campus. And they provide you transportation. Definitely a family oriented business.

Oct 06, 2024

I came in there on a Friday afternoon to have them look at my catalytic converter and the manager said come in on Saturday at 8am, knowing that they were closed. Lol 🤣, that’s ok. I went to Solo Muffler out west and they had me in and out in 20 minutes. Solo Muffler out west will take care of you and be business about it!!!

Oct 06, 2024

Service was Grest …repairs addressed very quickly… Superb customer service

Oct 06, 2024

Visited the Buckeye Complete Auto Care at the Westerville Rd location for a second time to get some follow up work done. That same morning we had an unexpected issue with a second family vehicle and not only did the team get my work completed timely but they were nice enough to squeeze in my second car and fix it the same day! Rob, Grant and the entire service team have been great to work with and I will be back again for any needed maintenance.

Oct 06, 2024

Wow its been 9 years! Still an awesome spot! Have been using them for over 6 years. Super helpful. Always explain what's going on with my car on my level. Great at diagnosing an issue as long as there are current things happening. I posted the above about a year ish ago. Recently I was on a road trip and I was hearing rattling in my rear tire. Almost sounded like a bearing. I called buckeye auto and they helped me verify it was just the brake cover rusted off. I also wanted to add that they give me rides to and from work or home when my car is being worked on. Before they had this service the owners wife gave me a ride because the Uber was late and I was gonna be late to work. Really really really would recommend to anyone. Specially to females, older folk and those of melanin blessings. I am female and gay so doesn't qualify for me to speak for all of these groups but I have talked to other customers of those persuasions in the office and they have always expressed confidence in Buckeye Auto.

Sep 06, 2024

Came here because I thought there was something major wrong with my car. It ended up being an easy fix but I’ll definitely be back here for anything major. Great customer service. Very responsive, efficient, thorough. 5 star shop

Sep 06, 2024

They made things right and in person They have wonderful customer service.. I was very glad to change the review to a positive one

Sep 06, 2024

Honest people, very fair price. Had my 2018 Cadillac Xt5 brakes and rotors replaced here. Will be returning for any future service.

Sep 06, 2024

Nice to work with. Have returned multiple times with multiple cars.

Sep 06, 2024

You guys always do a wonderful job

Sep 06, 2024

“I had a great experience at this auto repair shop. The service was fast, affordable, and the staff was very friendly and professional. Highly recommend!”