Byers Mazda Service Center

Dec 04, 2024

Great customer service! My oil change was quick and the customer video was great to watch and very informative.

Dec 04, 2024

Tim is the leader of this fine team. Attempting to create a great buying experience as well as attention to service after the sale. Michael in sales and Ken in service make every effort to meet your expectations.

Nov 30, 2024

Everyone is always very nice and welcoming. They explain processes throughly. I waited in the waiting area which has a coffee machine and several snack options and is always clean and comfortable.

Nov 30, 2024

I came in with a concern about my car and you guys took care of it right away. You took took your time with me and made me feel like a valued customer.

Nov 30, 2024

It's always a great experience great customer service no complaints

Nov 30, 2024

Nice dealership, salesperson, and service manager.

Nov 30, 2024

No issues, and friendly staff

Nov 23, 2024

I purchased my car here in 2020 and had a great experience for my first car purchase and have been getting it serviced here ever since. Everyone at Byers has always been very helpful and my vehicle is serviced quickly. Recently I had some repairs that were needed and my car was just out of my warranty and they worked with me to find a solution. Ken is always great to work with and takes the time to explain the repairs, I’m an engineer and appreciate the detail he goes into explaining them! I will definitely be getting my next car here again.

Nov 16, 2024

Brand new sunroof replacement,it works excellently!!

Nov 16, 2024

Very professional

Nov 09, 2024

The service man worked with the original dealer and was able fix the key as well as determining the computer issue which occurred after installing the Mazda App.

Nov 07, 2024

Excellent service.

Nov 07, 2024

Have a hesitation when accelerating from a stop or rolling stop. Took it in to the dealership. Service dept said they looked at it and did a couple updates and had a few techs drive the vehicle and said it’s driving like it’s supposed to. Still have hesitation or turbo lag. Took it in for the first service - oil change, tire rotation, brake inspection, etc and it went fine.

Nov 07, 2024

Very efficient service

Nov 07, 2024

Good place. The General Manager and Mike the salesman are both good people

Nov 07, 2024

Great experience, 10/10 recommend

Nov 07, 2024

Have been a customer for 10+ years. Excellent service. Awesome technicians.

Nov 07, 2024

Really nice staff, they were kindly and friendly, they explained me everything related to the service for my car.

Nov 07, 2024

Staff professional, service excellent. Trustworthy

Nov 07, 2024

They was fast in service got me right in and had a rental car ready...

Nov 07, 2024

While the sales Max and manager Josh were extremely nice, and helpful, we had some incredibly bad luck purchasing my daughter's vehicle. Max and Josh attempted to go out of their way to help us but with a used car there is only so much u can do. BEWARE of used vehicles at this location. The mechanic reset the check engine light, so that when we took the car to our mechanic he didn't catch that anything else was wrong with it, other than a few things. We asked that the things my mechanic noticed to be fixed before purchasing. Not 100% sure those things were even done since the mechanic reset the check engine light. My daughter had the car 1 week exactly and had only driven it 8 times and that equaled to about 15 miles as her job is close by. THANK God I had her purchase the extended warranty on this vehicle because the solenoid went and the o2 sensor. We took it back and Josh did everything he could on his end to have the mechanic fix this. Well they had the car for a week and just reset the light again (not knowing) we picked up friday and we had to bring it back again that following Monday. We took it back again and they had it for another week and a half. We go to pick it up and still had to pay the warranty deductible which should have been covered by them. We have the vehicle for a short about of time and the check engine light comes on AGAIN!!! We take it back, and they look into it. Apparently a wire was bad, but that's not 100% because I was told a couple different things and that mechanic manager comes out and says I should give his mechanic a break because he works on Mazdas not Nissans. YET they fix usef cars and sell them daily 🤔 They did provide a rental and gas BUT if the light wouldn't have been reset in the first place this wouldn't have happened. To make matters worse she has had the car a couple weeks sense and it's already making noise. I would buy a new car from Max or Josh but will never buy a used car again from them. My daughter saved up her money for this car. She drained her savings for this car. It was a waste of sooooo much time, and money. I had to leave work multiple times as did she. Not ok

Oct 07, 2024

A bit pricey for some incredibly simple services, but very timely care and communication.

Oct 07, 2024

Ken King is so knowledgeable, professional, and friendly. He always explains things well.

Oct 07, 2024

The guy that took care of me was very helpful & knowledgeable when I asked any questions!

Oct 07, 2024

Very courteous and professional