C & J Auto and Truck Service Center
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Review highlights
"… our car started to run rough. C & J got us right in and took care of our problem and got us back on the road quickly. Competent, friendly professional, reasonably price."
"You get your work done at a great price with awesome customer service!"
"A trustworthy mechanic AND Prices that can't be beat!"
Overview
Categories
Auto repair shop
Directions
9007 Rte 1
Richmond, VA, 23237
Phone number
Call: (804) 275-2560Website
View websiteHours
Sunday
Closed
Monday
7:30 AM - 5:30 PM
Tuesday
7:30 AM - 5:30 PM
Wednesday
7:30 AM - 5:30 PM
Thursday
7:30 AM - 5:30 PM
Friday
7:30 AM - 5:30 PM
Saturday
Closed
Reviews
Nov 21, 2024
I had an amazing experience here. My Tahoe was needing a motor So ended up taking it here. The first person I spoke with was Brittany her customer service was amazing you’re not gonna find it anywhere else. She kept me up-to-date from start to finish. She made sure, I was comfortable with everything they were doing. you’re not gonna find that at too many mechanic shop. Micheal was the mechanic that worked on my truck. his mechanical knowledge is unbelievable.. The day I picked up my truck and popped the hood after having the engine replaced. It was breathtaking before Michael replace the motor my wire harnesses didn’t have loom on them there were exposed wires it was just pretty much a rat nest under my hood Everything looks back to factory. I really wish I had some before pictures so I could add them. Michael made sure that I was well taken care of if I have any questions about anything all I had to do was call and they were able to answer it for me and keep me comfortable. Micheal And Brittany, Both went above and beyond their jobs. Their customer service was amazing. The work that they did was amazing. The prices are unbeatable. I would recommend this company to anyone. I appreciate everything they did for me.
Nov 07, 2024
The people who work here are absolutely professional, courteous, and willing to accomplish what needs to be done to ensure everything with your vehicle is repaired, and serviced properly.
Oct 05, 2024
Reliable and cost effective. Great customer service.
Sep 05, 2024
great customer service as always. go see Brittany!
Aug 05, 2024
Fast and friendly service got my work truck right back on the road I highly recommend!!!!!
Aug 05, 2024
They fixed an intermittent problem with my 2000 4Runner that I have been struggling with for months. After picking up the vehicle, I had an issue on the way home. I called them about it and within minutes they came to my house to check it out! Now that's great customer service! Turned out to be a loose wire. I highly recommend these folks!
Jul 05, 2024
great, quick, and honest! couldn’t recommend more 🥰👏🏼
Jul 05, 2024
I came by to get an inspection! Had a great experience, super fast service! Front desk workers were professional and very welcoming! Couldn’t recommend them enough!
Jul 05, 2024
This is a awful place, thuggish behavior
Jul 05, 2024
Wonderful people who are genuine and do good work as well as the cheapest prices you'll find, I don't take my car anywhere else for anything anymore
Jun 05, 2024
Always a positive experience. Everyone is super helpful and pleasant to work with.
Jun 05, 2024
I was super impressed with the service I received. I was early, but they took my car immediately. The experience could not have been better. Five out of five stars. I wish I could add a sixth ⭐.
May 05, 2024
Went to have my vehicle inspected and Norman made sure my vehicle was safe for the road and didn’t try to sell me on anything that my vehicle didn’t need, greatly appreciate the service and friendless of the staff, definitely will send more business here
Apr 05, 2024
I’ve used this shop for 8 years and they have always treated me with respect and honestly.
Apr 05, 2024
My friends recommended C & J Auto on Jefferson Davis Highway. I needed some work done on my car so I stopped in for a quote. The staff was friendly and knowledgeable and explained things to me that I could understand. I was given a fair price and they were able to take care of my car the next day! I couldn’t be happier. They will be taking care of my car from now on. It’s great to have a mechanic that I trust and feel comfortable with. Thank you so much for everything! Beth Kendall
Mar 05, 2024
Great communication. Fav mechanic
Feb 05, 2024
Good experience as always and very friendly people
Feb 05, 2024
I have bought my 21 Hyundai venue up there for inspection and everything was good. The gentleman was doing everything right it was on everything he was on time as my time was scheduled.He was a very good inspector. I will definitely come back to y’all for C-Jay Auto and spread the word to everybody else with the place you can go and get inspections
Dec 05, 2023
C&J has constantly proved timely, communicative, and fair. They're definitely my auto shop now.
Dec 05, 2023
Great customer service from Marc. I had some repair issues on my Ford F250 but he made it right.
Dec 05, 2023
Great job inspecting, my daughter car.
Dec 05, 2023
Great service very knowledgeable
Dec 05, 2023
Had to return 3 different times to fix the same issue, mind you it was over $3500 worth of work for the initial visit. After I got the head gasket and valve cover gasket replaced and an entire list of other repairs, the vehicle continued to overheat and had major oil leak issues. I returned it twice and they replaced the valve cover gasket again and about a month or so later I was STILL having the same issues with the vehicle. I ended up having to junk the car after over $4000 worth of work with them. Completely ridiculous experience. If the mechanics weren't equipped to make the repairs I would've rather been told that than having to fork out all this money and end up having to purchase another vehicle. All in all I've lost $44,000 having to pay for the repairs, paying the inoperable car off, and ending up having to purchase another vehicle in the end after dealing with this shop.
Dec 05, 2023
I so appreciate the staff fitting me in the schedule for my state inspection for my truck. They were helpful and informative of what was happening in the process of the inspection. This was my first visit to this shop and I'll definitely be going back for my repairs!
Dec 05, 2023
I was pleased with their friendly environment and customer service. I had never been to this establishment. However, my Goddaughter (Antonia Saunders) needed to have service preform on her Vehicle. Of all of the Auto Repair Shops which I have visited, C & J Auto and Truck Service is now top of my list. They do through work. They made sure that before my Goddaughter and I left, that they wanted her Vehicle to be fixed right the first time. I want hesitate to allow them to service my Vehicle when the time comes. C & J A Auto Truck Service made my Goddaughter very happy.
Dec 05, 2023
I work at a neighboring business. I have used them for my personal vehicle, and our business vehicles. I have had nothing but great experiences with them. I recommend them to my clients and friends.
Dec 05, 2023
Marc is a Master mechanic and has a good crew of mechanics that can fix any issue you may have. I have trusted Marc with my cars for years. Now my kids use C&J for their cars. I personally highly recommend 👍
Dec 05, 2023
Superior service
Dec 05, 2023
The employees here are very friendly and helpful. All issues got taken care of and I would recommend this place to anyone looking for reliable service
Dec 05, 2023
Very helpful and kind people. Had an emergency problem on a road trip and they were able to get us in and fixed and back on the road within 2 hours