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Caliber Auto Care

5

4

3

2

1

4.7
(144 reviews)
Review highlights

"… service advisor. He went over findings with me and got my vehicle done quick. The facility is extremely clean and they had complimentary coffee and water. Waiting area is …"

"It was a great experience staff was super helpful and kind enjoyed my time"

"The Service Manager at this location is an unprofessional, unethical liar."


Overview

Categories

Auto repair shop, Auto air conditioning service, Brake shop

Appointments

Book appointment

Hours

Sunday

Closed

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

Closed

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM


Description

Caliber Auto Care is Reimagining Car Care by committing to trust through transparency in the communities we serve. We educate customers on their car’s health by offering our complimentary Digital Vehicle Inspection. Our ASE-certified technicians are happy to answer any questions you may have. With more than 30+ centers in Texas, domestic and foreign vehicles are welcome at our centers for services including quick oil changes, auto repair, brake checks, alignments, AC/heating, maintenance, tires, state inspections and more.


Reviews

Nov 26, 2024

Great shop!! Got all of my issues done the next business day. Even swapped out the fuel pump and it runs way better!! Would 100% recommend this shop with a solid warranty on their work.


Nov 26, 2024

Great shop!! They were able to get my truck fixed the next business day! I have nothing but good things to say with them. Also comes with a solid warranty on their work. Would 100% recommend


Nov 20, 2024

Best place to take your vehicle! That had me in and out, I couldn’t even get to use my rental that long! Customer service was top notch as well! Everett helped my during my repair and he was great! Would highly recommend this location!


Nov 13, 2024

Excellent service!!!


Oct 27, 2024

Came here for a change of spark plugs. Great and expedient service. Will visit again for upcoming services.


Oct 27, 2024

Great service, fast and secure. Change breaks pads and rotors. Received details of repairs and parts needed to be replaced. Great job


Oct 27, 2024

Very nice, respectful staff.


Sep 27, 2024

Can't tell you enough how appreciative I am to have come to a honest place. I took my 2014 infinity qx80 in to get an diagnostic to tell me anything wrong with my vehical and to get my throttle body and mass air flow sensor replaced. As it turns out I didn't have to get my throttle body or mass air flow replaced. I did get a fuel system cleaning and get new brake pads on the front. I want to say thank you to Everett, adam, and roel. This will be my one stop shop for all my vehicals needs. 5/5


Sep 27, 2024

Do NOT take your vehicle here!! The Service Manager at this location is an unprofessional, unethical liar. My truck was vandalized at this location. The Service Manager told me that they would make the repairs (it was keyed) and that they would replace the bedcover (which was slashed). He claimed that he tried for over a month to order a new bedcover, but that they were out of stock. That was a lie - every time I checked there were some available. He told me in May that he would reach out to his boss about a check (instead), and then he would call me back – he never did. Do NOT trust this location!


Sep 27, 2024

Everett and his team were extremely helpful and professional. Took time to explain issues with vehicle to me and delt with warranty company for me.


Sep 27, 2024

Friendly service!


Sep 27, 2024

Great experience and very qualified mechanics and managers at this location! Highly recommend them for your average car service/repairs.


Sep 27, 2024

Great service! I appreciate they’re good customer service and the work they did on my car.


Sep 27, 2024

I had taken my car to another place repeatedly and they couldn't not get my check engine light off. Came here and they fixed it in 2 hours. The mechanics were very nice, Informed me exactly what was going on and were very thorough. I definitely recommend this place.


Sep 27, 2024

I loved the quick service and the help finding the right tire. The staff was very helpful and kind as well. Thank you Fred!


Sep 27, 2024

Jerry and Fred got things done, while Everett was dismissive of my situation. He never returned calls and he didn't provide me with the information he promised. It was 2 days before I got a response AFTER I called and requested a status update. I had to rent a vehicle and because of Everett's dismissive approach, I rented the vehicle for two days longer than I should have. Fred and Jerry were great, but Everett acted as if every other customer's vehicles were more of a priority than my vehicle. Five stars for Fred and Jerry, can't give Everett any stars. I'll give 2 stars for the 2 gentlemen who helped me.


Aug 27, 2024

Everett is definitely always a big help and so is his team! They get the work done in sufficient time always. Appreciate them fully.


Aug 27, 2024

Poor customer service


Aug 27, 2024

The manager was extremely helpful and had his technician look at the car, the hood on the car would not open,his technician worked on n it, to repair the cables instead of replacing them, saving us some money


Aug 27, 2024

Very unprofessional I would have to call to get a status on my vehicle they would always say they would call me back and I never heard from them,Also I was told they ordered a part for my vehicle and it would be in that Monday.. I call Monday and there telling me they just ordered the part and it would take another whole week I just had my vehicle picked up and taken to another shop! 😡😡 I’ll never send my vehicle here again


Aug 27, 2024

⭐⭐⭐⭐⭐ I can't say enough good things about Caliber Auto Care on Wurzbach! Fred, Everett, and the whole team were absolutely amazing in getting both of my vehicles up and running. They are so sweet and helpful, always going above and beyond to ensure everything is perfect. They even went the extra mile by removing a dead bird from my vehicle 🫠! Their professionalism and humor turned a potentially frustrating situation into a pleasant experience. Highly recommend them for any auto care needs!


Jul 27, 2024

Caliber Auto Care went above and beyond getting me back on the road in a timely manner and professionalism was top notch. My Mazda6 is Running Great 👍 Thank you


Jul 27, 2024

Everit and all staff was great. Amazing mechanics found and resolved all my concerns!


Jul 27, 2024

Excellent customer service and timely inspections


Jul 27, 2024

Great service!


Jul 27, 2024

Great service, fastest oil change I’ve had


Jul 27, 2024

People in there that are great the technicians know what they're doing and they're good on pricing


Jul 27, 2024

Reasonable prices on the services, and they can do multiple in just one day. They provide rides home while you wait through Uber.


Jul 27, 2024

Top notch...fast, reliable and affordable. Will be using thier services again.


Jun 27, 2024

Perfect 10 I was treated like a friend took care of me told me what was wrong. Great job guys .


Jun 27, 2024

I have been using Caliber for my car care needs for the past 3 years and I can not say that I have ever had a bad experience before. Moving from Houston to San Antonio I was kinda skeptical about the service from city to city but I took a chance and they did not fail me. I recently got my transmission fixed through Caliber and immediately drove back home yesterday, 5 hours away and it ran great. Even though this was a stressful time, Everett and Fred made sure that they handled my car and the entire process with professionalism and a smile. I would absolutely recommend them to anyone looking for guaranteed repairs done right.


Jun 27, 2024

I was given a recommendation by a friend in Magnolia, Tx. Caliber was spot on! My air conditioner was not cooling and they got me in immediately! Everything was so explained to me and I was also offered suggestions for maintenance I had previously neglected to get done. Front struts were replaced, alignment, done, and filters replaced. Photos were sent showing areas of concern and also phone calls to keep me informed. A+ servers! I will return! Darlene Hill


May 27, 2024

Excelente trabajo


May 27, 2024

Great customer service, friendly staff, good prices. They were fast and efficient at diagnosing what problems i was having with my car.