Caliber Collision
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Review highlights
"They don't take my insurance but gave me a free quote anyway."
"Darby was super helpful and informative, best service I’ve ever received!"
"Quality of work was great and staff was professional."
Overview
Categories
Auto body shop, Auto bodywork mechanic, Auto dent removal service
Directions
3035 Northpark Blvd
Alcoa, TN, 37701
Phone number
Call: (865) 970-2031Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:30 AM - 5:30 PM
Tuesday
7:30 AM - 5:30 PM
Wednesday
7:30 AM - 5:30 PM
Thursday
7:30 AM - 5:30 PM
Friday
7:30 AM - 5:30 PM
Saturday
Closed
Description
Caliber Collision didn’t become the nation’s leading collision repair provider by accident. With our team of highly skilled certified technicians and state-of-the-art equipment, we are committed to excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you’ve made the right choice, and the first step toward Restoring the Rhythm of Your Life.
Reviews (21)
Feb 04, 2025
The work was done on time everybody that works there was very pleasant to work with
Feb 02, 2025
Door looks a lot better, but after I got it back my speaker on the door that got fixed doesn’t work anymore.
Jan 24, 2025
Great job
Jan 24, 2025
Great work at the Alcoa location. Everyone was friendly and helpful. I received regular updates on my car and was able to pick it up in a timely manner considering it was the holidays. Highly recommend Caliber Collision!!
Jan 24, 2025
They have several locations and they do an excellent job. I highly recommend.
Jan 24, 2025
Very good experience. They did excellent work and the paint matched perfectly. They were good about keeping us updated.
Jan 07, 2025
Caliber Collision was excellent & kept me updated through out the whole process of my repair. I would recommend!
Jan 07, 2025
Wish all car auto repair facilities worked as smoothly as this operation. Was kept in the loop daily with progress and outcome was fantastic! Highly recommend this body shop.
Dec 07, 2024
Everybody at Caliber Collision was top notch. Susan was great from beginning to end & Scott walked my through everything that needed to be repaired & how long it would take. They kept in touch by text the whole time. They were a breath of fresh air. Great company to work with!!!
Dec 07, 2024
Excellent services
Dec 07, 2024
Quick and easy process on the repair. They work closely with the rental car companies and even helped organize all the logistics. Overall very happy with the service
Nov 07, 2024
Everyone was outstanding to deal with. Rick was amazing to work with and very helpful throughout the entire process.
Nov 07, 2024
Great service! Great staff! Great communication, friendliness,etc.!!! Highly recommend!
Nov 07, 2024
Look your vehicle over good at pickup. They will make it right, but that will mean extra time in the shop.
Nov 07, 2024
They did a great job repairing our front bumper which had been completely torn off. I would definitely recommend Caliber Collision to anyone who needs bodywork. Thank you C.C.😁
Nov 07, 2024
They were very professional and attentive during the process and kept me updated on the status of the repairs
Oct 06, 2024
Caliber Collision made this so easy! I knew they would be on the list of suggested vendors from my insurance company so I made an appt for an estimate, and before leaving the shop, was able to schedule a time to drop my car off for the repairs. I filed the insurance claim and named Caliber Collision as my choice of location for repairs. Caliber Collision worked with my insurance carrier from that point, and all I needed to do was pay the deductible when I picked up the car. I had planned to be out of town so I didn’t need a rental, and they were able to get my car all finished while I was away. Got back into town and picked up my car the next day. They were very accommodating and responsive.
Oct 06, 2024
Did a great job and finished earlier than promised.
Oct 06, 2024
Originally, it was supposed to be an easy drop off for $500 which turned into they can't fix my dent so it needs to be an overnight job for $1200. Ok, that sucks but it is what it is, BUT my overnight job has turned into a 3 day job that keeps getting delayed because of paint. I keep getting told I'll get a call with an update but I don't get called when I'm told I will so I have to call to find out updates on yet another delay this morning now until this afternoon... Hopefully. This is disruptive to everything.
Oct 06, 2024
Very happy with my car it looked excellent
Sep 06, 2024
They were the most helpful, courteous, polite and professional group of individuals I have dealt with in a long time. The work was fast, and excellent! I would recommend them to anyone for any work small or large!