Caliber Collision

Dec 05, 2024

Excellent, timely service. Excellent communication.

Nov 22, 2024

They went above and beyond when we needed repairs after a minor collision. Everything was clearly communicated and communication was SO easy! They finished WAY ahead of schedule and returned my car in better shape than they received it, it was the cleanest it had been in months! I even requested additional services to be done while it was with them, and even with that, everything was ready ahead of time. We have never had a smoother experience with any auto shop in our lives. Could not recommend the team a the Tejon location more!

Nov 06, 2024

Excellent communication during repair process. Quality repairs that were completed ahead of schedule.

Nov 06, 2024

The shop was fantastic. Tyler jeep me informed throughout the entire process.

Oct 06, 2024

Tyler was outstanding!

Sep 06, 2024

Exceptional service from Caliber Collision! Their team was highly professional, punctual, and kept me informed every step of the way. I'm thoroughly impressed with the final result and highly satisfied with my experience. 5 stars and thank you again!

Sep 06, 2024

Great work and customer service is stellar!

Sep 06, 2024

My vehicle was unfortunately totaled so I didn't get any repairs done and cannot comment on quality of repairs or anything like that, but I really appreciated Tyler being very forthcoming and responsive with updates. Not a place you want to do repeat business with by nature but would absolutely consider Caliber again

Sep 06, 2024

Thank you Misty and team! Cannot express my gratitude enough for the great work you did on my car.

May 06, 2024

This is my first time ever having a vehicle in the shop for repair. While I was bummed it would be there for two months, the amount of communication I received updating me on the progress made up for it. I appreciate communication from a service more than anything. I was also really impressed with how smooth the insurance process went. I felt like I really didn't have to do anything. Thank you Caliber for making a tough situation not so tough :)

Mar 06, 2024

Amazing attention to detail. Some of the nicest staff you'll find at a place that repairs cars. I would recommend this place on South Tejon.

Mar 06, 2024

Caliber Collision was very informative, kind, and great at communicating every step of the way. I want to give a special shout out to Monique who explained things to me at every stage of the repair. She went above and beyond with customer service and genuinely cared about me as a customer. Thank you Monique!

Mar 06, 2024

Great shop - amazing adjusters

Mar 06, 2024

I recently had my vehicle repaired there and had an exceptional experience with Monique. Her fast, friendly, and professional work ethic were one to note a 5-star! My vehicle came out looking new. Highly recommend. 👍

Mar 06, 2024

Very respectful place!!

Feb 06, 2024

Communication throughout the repair process was excellent. Car repair was great. Everything you would hope for in a repair shop. Can't be more pleased.

Feb 06, 2024

Great experience

Feb 06, 2024

Tyler was great! He walked me though the process and kept me updated every step of the way! Definitely recommending!!

Jan 06, 2024

BEWARE: I am a current customer/hostage. They accepted my Jeep Wrangler on 11/27. As of 12/20/23, they have moved it to a this location because it had more capacity. Yesterday, I was told they they will NOT look at it for at least 3 more weeks. 6+ weeks to take insurance photos. Maybe a few months they might work on it. CAPACITY = bigger parking lot to let cars wait longer before they even take picture. 6 WEEK or MORE and they"might" look at it.

Dec 06, 2023

Caliber Collision did an amazing job fixing my car after a wreck. They kept me informed, the repairs were completed EARLIER than quoted. They sent me off with a detail, a full tank of gas, and they even returned my rental car for me. Excellent service, well done!

Dec 06, 2023

Caliber recently installed a windshield on my vehicle and I am thoroughly impressed with the level of professionalism and attention to detail demonstrated by Joshua, their installer. From the initial consultation to the completion of the job, Joshua was very courteous and took the time to explain the process and answer all of my questions. He was very meticulous in his work and ensured that the windshield was installed correctly, leaving no room for error. The installation process was seamless and efficient and I was very impressed with how quickly the job was completed. The end result was a perfectly installed windshield that looks great and functions flawlessly. Overall, I highly recommend Caliber for any windshield installation needs, and specifically commend Joshua for his exceptional work and dedication to providing top-notch service.

Dec 06, 2023

Chose this Caliber location from my recent accident. Nationwide was very good about their estimate and work started relatively quickly. This is a busy location but they do great work. In particular, Sharnecia, my repair rep kept me informed every two days and was very accommodating! Excellent customer service. Will use this business again if the need arises.

Dec 06, 2023

Great communication and a no BS timeframe. Thank you all for the great service.

Dec 06, 2023

Great painting by the painters in the department really helped after my second accident. The color matches and my car looks brand new. Definitely will do business with them again

Dec 06, 2023

Great service

Dec 06, 2023

I am impressed with the professionalism. Full moment of transparency I was not 100% satisfied with my repairs which was not completely Callibers fault per the workers there. It had to do with the manufactured parts that were replaced. Tyler is very kind and professional. He knows his job and is educated. I orginally gave 4 but had to upgrade to 5 stars to help their rating because they honestly are a great company. The check in process took around two weeks and I am a full time service member and mother which is a issue I had with Caliber… HOWEVER I would recommend this place to anyone who wants quality work done on their car and professionalism throughout the process. Thank you!

Dec 06, 2023

I experienced a bit of frustration with initially getting a time estimate, but they jumped through some hoops to get my car to me faster and get me on my camping vacation so I am super happy overall.

Dec 06, 2023

Incredible experience with this team of individuals. Customer service was unmatched. Friendly as could be and very communicative. Parts were seamlessly installed, reasonably priced, and done in a matter of days. And even cleaned the inside of my vehicle for me! Thank you guys so much. Cannot recommend this location enough. Will 100% return for future repairs.

Dec 06, 2023

Such an awesome shop to do business with! The staff is friendly, informative and professional! They know how to get the job done right!

Dec 06, 2023

The shop manager and repair lead did a great job keeping me in the loop on the repair status. In addition, they have some very good paint-less dent repair technicians that got all the hail dents out of my truck. I recommend them for repair needs.

Dec 06, 2023

We had extensive hail damage requiring body repairs (paint less dent repair and trim replacement) and windshield replacement. The work quality was excellent and the customer service exceptional. Monique, our customer service rep, was polite, patient, professional and customer focused. She frequently provided proactive repair status updates and worked hard to ensure we were fully satisfied:

Dec 06, 2023

talk to misty today, great customer service, had our tires put on and was wonderfully done

Dec 06, 2023

Great service

Dec 06, 2023

This place is great! My experience was perfect. The staff is very nice and extremely helpful, I’ll definitely be coming back if I need anything done to my vehicles