Caliber Collision
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Review highlights
"I was well pleased with Caliber Collision in Morrow. They were able to get me scheduled promptly for repairs. They were very informative keeping me updated along the way âŠ"
"Thank you staff for a stress free experience, and may God bless you all!!đđŒ"
"Belive they retaliated because I complained about work and service."
Overview
Categories
Auto body shop, Auto bodywork mechanic, Auto dent removal service
Directions
6830 Gtwy Blvd E
El Paso, TX, 79915
Phone number
Call: (915) 772-7622Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:30 AM - 5:30 PM
Tuesday
7:30 AM - 5:30 PM
Wednesday
7:30 AM - 5:30 PM
Thursday
Closed
Friday
7:30 AM - 5:30 PM
Saturday
Closed
Description
Caliber Collision didnât become the nationâs leading collision repair provider by accident. With our team of highly skilled certified technicians and state-of-the-art equipment, we are committed to excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know youâve made the right choice, and the first step toward Restoring the Rhythm of Your Life.
Reviews
Nov 13, 2024
I have been engaged in an ongoing battle for the past year with this company regarding their warranty program. I have a 2017 Honda Civic that my insurance referred to this company for repairs. While the vehicle looks good, the sensor that enables my carâs cruise control honda smart sensing capabilities is inoperable. I have complied with their request to have the Honda dealership conduct a full diagnosis, which confirmed that the sensor is faulty and not working. This company was the last to handle the repairs and installation of this sensor, and they are aware of that. However, the main mechanic, Carlos, insists that the issue lies with the windshield. He claims that the certified OEM windshield provided by Honda is not compatible with the sensor, which is why the cruise control and such is not functioning properly. Despite following their recommendations, I was told by Carlos that Honda might be lying about the diagnosis. Instead of taking responsibility and honoring their one-year warranty, the company has prolonged this situation. As a result, neither my insurance nor the company is willing to address the deficiency I am currently facing. Every time I spoke with Carlos, the response was always, "If that doesn't solve the issue, you'll have to pay more out of pocket." I urge anyone considering doing business with this establishment to be cautious, as they may not abide by their policies and could potentially be scamming you. I have since relocated to Missouri and am still working toward a solution for this unsatisfactory service.
Nov 13, 2024
They did a great job repairing my truck. Highly recommend them. From the moment I walked in to the moment I walked out very friendly staff. Special shout out to Joey for restoring the rhythm of our life.
Nov 06, 2024
These peoples are so dishonest! I got my car back after nine times of promises! But when I got the car back, the radiator was not secured and the ac was not working properly so I had to bring the car back to the shop the next day! Plus they wanted to charge me $300.00 for a new battery while my battery only need to be recharged!
Sep 27, 2024
DJ was nothing but awesome, from the moment they received the car till the end. Constant texts and calls letting me know my vehicles progress. Went out of his way to get my car done early and even offering to pick up my car from my house to install one last piece that was on back order. Thank you caliber!
Sep 27, 2024
Great service, Raymond told us which part we needed came back with the part and in about 10 minutes they were done
Aug 27, 2024
Ask for Josh Barraza, he is friendly and knowledgeable at his job!
Aug 27, 2024
Did a great job repairing my suv and kept me informed every step of the way.
Aug 27, 2024
Done professionally and on time.
Aug 27, 2024
Great experience with customer service and quality work!
Aug 27, 2024
Great service and experience
Aug 27, 2024
Great service and office staff - my car was repaired the day before they said it would be ready. I was also able to leave the rental car at the shop, so I didn't have to make an extra trip to Enterprise Car Rental. Five stars..,
Aug 27, 2024
Shelby and the staff treated me and my car like family. Very clean and well organized facility.
Jul 27, 2024
Awesome experience, staff was very nice and helpful! Appreciate everyones help. đ
Jul 27, 2024
Best shop in town, customer service is fantastic!
Jul 27, 2024
Employees make feel pleasant, and threat you more than just a costumer. You can feel the difference compared to other shops. Caliber Collision mentioned all the details and repairs that my car needed, they went over and beyond to all the repairs and details on my car. This shop is welcoming, friendly, transparent, and reliable.
Jul 27, 2024
Excelent Service!. Nice people
Jul 27, 2024
Great customer service! Front office was very attentive. Quality was on point
Jul 27, 2024
Great service. Very friendly. đ
Jul 27, 2024
If you are looking for the best place to get your vehicle repaired with the highest standards of quality and warranty, I strongly recommend Caliber Collision. They have the expertise, knowledge, and reputation built over many years, making the whole process hassle-free. The customer service and professionalism are outstanding. Thanks to the whole team for taking great care of my vehicle.
Jul 27, 2024
Wonderful, quick experience
Jun 27, 2024
I got my car repaired at this collision center on gateway and my car came out looking like it came out of the dealership!! I'm so happy and impressed with how fantastic the service advisor was by keeping informed throughout the process! Front desk was very professional, helpful, and nice!! The body technician did an amazing job on my car!!! I'm so thankful to you all! I will surely recommend you all to everyone!!! If I can give 10 stars I would...to bad they only have 5 stars!!!! đ
Jun 27, 2024
Was visiting relatives for a few days in El Paso when I had an issue with my car. Took it to caliber and the staff was amazing. They helped me out and I had no issues at all. These are people that you can tell take pride in their work. I highly recommend taking your vehicle to them. They are truly an awesome team! Way to go guys!