Caliber Collision

Dec 02, 2024

Had an accident in May 2024 right side hit a dog, went to get tires on the car and the right front the only way they could remove the tire is to break the studs. Caliber Collision said they never took the tire off on that side. How do you fix the bumper and check for the damage on right side and never take the tire off. So that mean they didn’t do an inspection if they didn’t take tire off. None of the other tires had that issue only the right side. Carolyn Green

Nov 29, 2024

Amazing experience, great customer service, and good communication!

Nov 15, 2024

Diego and Juanita were amazing to work with and the repairs look great. They were very polite and made the process stress free.

Nov 06, 2024

Great service will come back

Nov 06, 2024

Luis was great. Quick and easy.

Nov 06, 2024

These people are very kind and helpful. This is a very trustworthy business to take your car to. I have dealt with a lot of repair shops and I can honestly say this shop was my best experience!

Oct 06, 2024

Diego is bad ass!!

Oct 06, 2024

Diego is bad ass!!!!!!!!!!!!!! Y-Que

Oct 06, 2024

Diego was great

Oct 06, 2024

Diego was great to work with. Very attentive. Juanita was very helpful at the front desk. Definitely recommend

Oct 06, 2024

Got done in a good amount of time. Were no problems between the shop, insurance, and my self. Would recommend.

Oct 06, 2024

Tony was great. He kept good communication and got the repairs done very quickly! Overall very happy.

Oct 06, 2024

Service was great and efficient staff was friendly and super helpful definitely will go with them if I need any body work done on my car.

Sep 06, 2024

Extraordinary experience! Amazing customer service Luis assisted me with the problem involving my vehicle. No claim needed.

Sep 06, 2024

Great customer service. Luis assisted us with kindness. He helped us with our car. We didn’t even need to do a claim. He’s amazing.

Sep 06, 2024

Great work. I had 2 cars worked on and both came out perfect

Sep 06, 2024

I am beyond grateful for the hard work Diego and his team have done with my car. Excellent work and communication. I would recommend them without a doubt.

Sep 06, 2024

I took our little spare pick up truck there as my neighbor ran into it while parked on the street. I interacted with Chris, the store manager and Diego, the evaluator. These guys are just awesome. They go above and beyond to help you and make sure your car is repaired correctly. They provide you with life-time warranty on their work. Chris, the store manager is extremely knowledge and friendly. He will explain the process and work to be done. Oh, they will also offer you a water, cup of coffee, or popcorn.

Sep 06, 2024

Nothing but good things to say about my experience at Caliber Collision! I took my car to get work done on October 3rd, was quoted it would be finished on the 31st but received it finished on 17th! Sam was the best, she was super nice, explained the whole process and kept me informed every step of the way. Definitely would and will recommend Caliber Collision! ***Updated Review **** I had to use Caliber Collision for the same car two more times, 6/2024 and again 7/2024 because it kept getting broken into (Hyundai Elantra) Fortunately for us Caliber Collision has such awesome staff and we were totally taken care of each time! From Juanita in the office who was so nice and understanding each time, to Luis, who helped us and kept us updated every step of the way. They made us feel our car was in safe hands! Like I mentioned before, I will definitely recommend Caliber Collision!

Aug 06, 2024

Excellent

Aug 06, 2024

Good customer service. They stay connected with you.

Aug 06, 2024

I’ve had my car damaged 3 times in the last year. I’ve used this shop all three times and the staff and work is excellent.

Aug 06, 2024

This Caliber Collision has always been one of the best one, if not probably the BEST team I ever encounter. The people here are patient, kind, understanding, and they go out their own ways to help you. I first had my encounter with them after the a car incident. It was one of the best as well. They took care of me and helped me through the process. I did not know what I was doing so I asked so many silly questions, but they were willing to guide me and not make fun of me. The second encounter was when my car got vandalized. I came here again and Luis helped me out. He’s such an amazing worker. His customer service, attitude, honestly, patience, and understanding was top notched. I felt reassured with him when he was explaining and showing me what parts would potentially be replaced. I was glad that he did and I appreciated that. When days went by, Luis called me and said that they would have to replace a part to make sure that the window went up and down completely. I personally love the updates and the “hey just to let you know, we will have to buy another part for your car to function as new or as how you had it originally”. Please give Luis a raise! He’s such a good worker and whoever worked on my car, please let them know that I also appreciate them! If you have State Farm, go with this Caliber Collision, you will not be disappointed. I will update after a couple of months to see how my window holds up.

Aug 06, 2024

Women on the phone was incredibly rude when she was the one confused.

Jul 06, 2024

Caliber Collison did a phenomenal job. They were easy to work with and I highly recommend coming here for service. Chris is an awesome general manager so you know your car is in good hands. Thank you guys!

Jul 06, 2024

They did a good job, has some issue with my insurance not covering for everything, Mike and caliber collision team was able to talk and my insurance and was able to get it resolve. They went above and beyond. Thanks again

Jul 06, 2024

This location is very welcoming. If you have any problems Diego is the person to go to! He is very helpful, amazing, and fast.

Jun 06, 2024

Diego at Caliber Collision demonstrated exceptional communication skills throughout the repair process, ensuring I was always informed. Not only did he keep me updated, but he also finished the repairs ahead of schedule, exceeding my expectations. His professionalism and efficiency were evident from start to finish. I highly recommend Diego and the team at Caliber Collision for their outstanding service. Thanks to Diego, what could have been a stressful experience turned out to be hassle-free and efficient.

Jun 06, 2024

PERFECT CUSTOMER SERVICE. Did an Excellent Job on my Ford Fusion. Diego was awsome at keeping updated during the process. I will def recommend to friends and family and return myself if ever needed.

Jun 06, 2024

Great job happy with the work will return again" mike was great

May 06, 2024

Amazing experience working with Caliber Collision! Mike Bodine is awesome and made my unfortunate accident less stressful. He made me feel like my car was in good hands. He was very thorough and gave me multiple opportunities to voice my concerns and he heard my questions. The staff at the Fresno - Olive Ave location are all amazing and super professional. I’m totally surprised at my satisfaction. They went above and beyond for me and took great care of my car.

May 06, 2024

Outstanding Experience, Service was excellent and exceeded my expectations, manager Chris went above and beyond to give me a ride to car dealership, Mike the service assistant was very courteous and helpful. Sandy the receptionist was always cheerful and kind. Would recommend!

May 06, 2024

This place is ok but their only issues is that they take alot of time fixing the cars bcuz sometimes they can't find the parts needed to fix em.