Caliber Collision
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Review highlights
"Professional staff, clean, clean, clean business. Great job on my vehicle."
"Great service and well done customer service."
"Top notch staff and the work is literally back to brand new."
Overview
Categories
Auto body shop, Auto bodywork mechanic, Auto dent removal service
Directions
11556 Philips Hwy
Jacksonville, FL, 32256
Phone number
Call: (904) 906-6471Website
View websiteHours
Sunday
Closed
Monday
7:30 AM - 5:30 PM
Tuesday
7:30 AM - 5:30 PM
Wednesday
7:30 AM - 5:30 PM
Thursday
7:30 AM - 5:30 PM
Friday
7:30 AM - 5:30 PM
Saturday
Closed
Description
Caliber Collision didn’t become the nation’s leading collision repair provider by accident. With our team of highly skilled certified technicians and state-of-the-art equipment, we are committed to excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you’ve made the right choice, and the first step toward Restoring the Rhythm of Your Life.
Reviews
Dec 05, 2024
Exceeded my expectations completely. Efficient with getting repairs done. I knew every step of the way what was happening with my car. Jim was a very knowledgeable and patient project manager overseeing my car’s repair job. Dealt with insurance directly. Woman at the front desk are very organized and explain what’s to be expected and explained paperwork I was signing. Very friendly work environment. Repairs are incredible! You would never know someone hit my car! Would recommend this place to anyone!
Nov 30, 2024
My car was repaired at Caliber Collision off of Phillips highway. Ms. Alice was assigned to me and was very helpful from beginning to end. Service/repair was done in a timely manner. Took back my car for a minor adjustment a few weeks later and Ms. Alice was there to take care of my issue. Shop is highly recommended.
Nov 09, 2024
Very good job
Nov 07, 2024
Excellent people and good work thanks
Nov 07, 2024
I had no idea what to expect when I came for my appointment for a damage estimate for my SUV, but was so pleasantly surprised! The exterior was nice and clean, friendly but professional. When I walked in, the two ladies manning the service desk were very friendly and approachable. There was a television in the background in case customers had extended wait time, which was tuned to something neutral, which I really liked. The service professional who came to greet me was very friendly and polite and I could tell that he had years of experience and knew well what he was doing. We went out to my SUV and I explained that the damage was cosmetic and the vehicle is still drivable, so I had not planned to leave it with them today, but to make an appointment for some time in the near future. He agreed and when we went back inside, he left for a few minutes to write up an estimate. I chatted with the ladies at the service desk briefly, and then my service advisor came out with the estimate printed and he proceeded to go through it with me, line by line, and I had a clear understanding of what would be required, what my financial responsibilities are, and what my auto insurance will pay. I left, thinking what a great place it is and what a good experience I had! I look forward to going back and leaving my car for repairs, and I know I will be in good hands. I would highly recommend this place.
Nov 07, 2024
I highly recommend them for auto repairs. Best service I experienced in all of the many years of driving.
Nov 07, 2024
This place is top tier.I dealt with 2 different locations and everyone was friendly and they did a great job repairing my vehicle.Thanks again CC
Nov 07, 2024
Very good service kept me informed the whole process 👍
Nov 07, 2024
Great customer service and repaits
Nov 07, 2024
This team did an above and beyond amazing job on my vehicle. Thanks once again.
Oct 07, 2024
Caliber never submitted the appropriate claim to my insurance. For over a week I have assumed they were working on my vehicle. While I would not dissuade someone from using Caliber. I would suggest you call them and your insurance carrier on a daily basis to make sure things are moving along.
Oct 07, 2024
Car looks good as new. Amazing quality of work and excellent customer service!
Oct 07, 2024
The repair to a dent and damage to my frame, passenger door and rear bumper was amazing. Good work to Ed and the team.
Oct 07, 2024
Very professionals
Oct 07, 2024
Bryan and his team at Caliber Collision to a fantastic job with my van. You can't even tell that it had been hit after they finish with it. They were so nice and professional with me and had the job done very quick. Thank you guys!.
Oct 07, 2024
Having my car repaired had never been easier. From the scheduling, to drop off, efficient communication to pick up! Jim was awesome. We were abreast of everything that was going on. Even the ladies at the front were very helpful.
Oct 07, 2024
I’ve been to this Caliber Collision twice and have no complaints. The office guys have great communication and the guys in the shop know what they're doing. They also had enterprise from down the road come pick me up to go get my rental. 10/10 service, thanks Caliber team. Jim is the man!
Oct 07, 2024
Minor repair needed from auto accident, about $3k. Everything about the repair process was impeccable, from the efficiency and courtesy at the front desk, helping coordinate with rental car folks, and Michelle Gaouette (collision appraiser) was knowledgeable, efficient, helpful, courteous, available, and responsive. The entire team made this the best repair experience in my life.
Sep 07, 2024
Caliber acted like they wanted and appreciated my business - unlike Gerber. Body work looks great.
Sep 07, 2024
Dina and Alice are very professional, very friendly and I love that they always answer the phone and keep you updated through text message on the progress of the vehicle. You can tell that they like to go above and beyond to provide peace of mind during a difficult time. They are a certified Toyota collision center and the timeframe to repairs was adequate and the vehicle looked amazing. Thank you for your dedication to all of the team that worked hard to restored my vehicle. I truly appreciated!!!
Sep 07, 2024
I brought my car in after being rear-ended. Everyone was attentive, kind and very professional. Jim was EXCELLENT to work with and he was so patient and understanding (thank you for all you did getting my car back to me while I was swamped at the office with patients!!). I could not have asked for better service to be honest. Highly recommend using Caliber Collision, especially the one on Phillips. Oh and my car looks great!
Aug 07, 2024
5☆ rating ✨️ - stellar service
Aug 07, 2024
We just had the rear bumper replaced on our Subaru Outback. We were paying cash so needed an accurate estimate. Finally got it in after having to put a $450 deposit down. The work took a week and a half to complete and when we got there to pick it up the edges are very rough with clear coat overspray and the price went up 30%! With no notification of a price increase. Very deceiving way to do business! I would highly recommend looking elsewhere if you want quality work and an honest company!
Aug 07, 2024
Mr. James did a wonderful job. He kept me informed and throughout the whole process.