Caliber Collision
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Review highlights
"Amazingly quick turnaround, and friendly front desk staff. Dedric was terrific in keeping me updated on my repair and making sure everything was perfect before I left the …"
"Good front desk customer service and all the staff treat the customer well."
"A great place with great work and the best communication I have ever dealt with."
Overview
Categories
Auto body shop, Auto bodywork mechanic, Auto dent removal service
Directions
9012 Glenwood Ave
Raleigh, NC, 27617
Phone number
Call: (919) 783-1206Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:30 AM - 5:30 PM
Tuesday
7:30 AM - 5:30 PM
Wednesday
7:30 AM - 5:30 PM
Thursday
7:30 AM - 5:30 PM
Friday
7:30 AM - 5:30 PM
Saturday
Closed
Description
Caliber Collision didn’t become the nation’s leading collision repair provider by accident. With our team of highly skilled certified technicians and state-of-the-art equipment, we are committed to excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you’ve made the right choice, and the first step toward Restoring the Rhythm of Your Life.
Reviews
Dec 02, 2024
Referred here from my insurance company and they were all amazing. Everyone is so friendly and really made me feel like my car was in good hands :)
Dec 01, 2024
Work was done quickly and with quality
Nov 30, 2024
Excellent service every time.
Nov 30, 2024
I was completely satisfied with my service. I got updated text informing me of progress. And my truck was ready on time.
Nov 16, 2024
Recommended 1,000 %, excellent job my truck look like brand new.
Nov 07, 2024
Great place. Great service. Great people
Nov 07, 2024
Prompt quality service and great communications. Repairs finished ahead of schedule. Very pleased.
Nov 07, 2024
Thank you for your exceptional service! This was a friendly and supportive environment, job well done on my car.
Nov 07, 2024
I was able to make an online appt, where I gave the make and model of my vehicle, received a confirmation email and upon entry into the establishment, the front desk staff let me know that they no longer do work on the make of my vehicle, which was odd considering I had just been there a few month prior due to someone backing into my parked car. When I had expressed frustration to her on my ability to make an appt and perhaps it would be a nice change corporate made to their website to not allow someone with the same make of my vehicle to schedule an appt. , she let me know in a not so kind manner that she did not control what corporate does. She had no empathy that I had just driven 20 mins to the establishment and took no responsibility for the company's actions.
Nov 07, 2024
It may seem impossible to love a collision shop, but we love this place. They make the process easy, have nice people, rental car arrangements… you name it. Wreck? This is the place to sort it out.
Oct 07, 2024
Bruce was so nice and helpful!
Oct 07, 2024
Fully satisfied with the repairs for one of our staff members.
Oct 07, 2024
I just called up to Calibre Collision because I have used these guys in the past and they were always great. But when I called regarding an appt time, they said I was down for a time, but then when the time came they said I wasn't on the schedule. Then they said it would be another 2 1/2 weeks before they could work me back in. The the lady started pressuring me to give up my insurance company info so they could "know if they could work with them". I asked why if it's out of pocket and she said so they could prepare the estimate. I said if you are going to charge more because I listed my insurance company then I don't want that on there. To which she replied, no, it will always be MORE if you pay out of pocket. So I'm like, okay, this smells so scammy now and the customer service was just so awful that I can no longer recommend this place to anyone.
Oct 07, 2024
My bumper needed new paint job and they knocked it out of the park. Very happy!
Oct 07, 2024
The Caliber Collision team, especially Bruce, did a phenomenal job at repairing my vehicle. It was returned good as new, down to every last detail! Bruce was thorough in answering questions, keeping me up to date on timeline, and explaining the process on their end. The entire team was extremely kind from start to finish. Having it returned with the interior and exterior cleaned was the icing on top of the cake! 12/10 recommend!
Oct 07, 2024
Caliber was extremely professional thru out the entire procedure. I would highly recommend them.
Oct 07, 2024
From start to finish, the folks @ Caliber were so easy to work with in support of my repairs. Lindsey Hiers is a 🌟… managing my repairs, keeping me informed and updated and going above and beyond in her support! Hoping my car stays “together” but I know if I have another issue, Caliber would be my go to for repairs 🙌🏼
Oct 07, 2024
Kia is one of the best painters in the business. Helped out with a bmw I had and I highly recommend him! If you need any paint work or body work this is your go to guy!
Oct 07, 2024
Kia took care of my Lexus LX and made it look good as new. I’d trust these guys with all my cars
Oct 07, 2024
Lindsey did such a great job to fix my car just in a couple of days. I'm really impressed! She really took care of me and my car and so friendly as well as professional. I got my car perfectly fixed and cleaned, which really surprised me because my car was such a mess. Thanks to Lindsey I had a superb experience at caliber collision. It's definitely the No.1 body shop!
Oct 07, 2024
My experience was great thank you Bruce,Louis and anyone else that worked on my durango. It looks as beautiful as when I purchased it. Your team surpassed my expectations and I couldn’t be more happier with my new windshield and the fixed dinting repairs! Thank you all so much for taking care of my vehicle. I will definitely use this shop in the future if need be and refer my family and friends.
Oct 07, 2024
We used Caliber for a company van to have the hood repainted and Kia did a fantastic job. He was referred to us and he went over and beyond to make this happen in a reasonable amount of time for us.
Oct 07, 2024
Excellent service
Oct 07, 2024
The service was above and beyond. Communicated time frames and kept to them. They gave me my car back in perfect repair and probably cleaner than I’ve ever had it!
Sep 07, 2024
Excellent customer service.
Sep 07, 2024
Had one of my quarter fenders replaced due to a hit and run. The folks at Caliber Collision took good care of me. Once my car was in the shop, there was constant communication with status updates. The repairs were completed and I had my keys back in half the time than originally estimated. Will definitely use them again if I need a repair. Thanks Bruce and team!
Sep 07, 2024
I had an amazing experience...10/10
Sep 07, 2024
Well organized. Kept us informed every step of the way. Work completed was flawless. Highly recommend