Caliber Collision
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Review highlights
"Kevin, Karla, and Christine were great. They have great customer service and made me feel comfortable. All of them were smiling and I felt the positive vibes."
"Quality of service/work & communication was outstanding."
"Staff and Manager, Ryan, was extremely helpful and respectful of my time."
Overview
Categories
Auto body shop, Auto bodywork mechanic, Auto dent removal service
Directions
4731 Eubank Rd
Richmond, VA, 23231
Phone number
Call: (804) 716-2635Website
View websiteHours
Sunday
Closed
Monday
7:30 AM - 5:30 PM
Tuesday
7:30 AM - 5:30 PM
Wednesday
7:30 AM - 5:30 PM
Thursday
7:30 AM - 5:30 PM
Friday
7:30 AM - 5:30 PM
Saturday
Closed
Description
Caliber Collision didn’t become the nation’s leading collision repair provider by accident. With our team of highly skilled certified technicians and state-of-the-art equipment, we are committed to excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you’ve made the right choice, and the first step toward Restoring the Rhythm of Your Life.
Reviews
Nov 23, 2024
All I can say is WOW! From my first interaction to delivery, my experience was perfect! They kept me informed through every step and really went above and beyond for me. I will for sure bring my vehicle here next time I’m in an accident (but hopefully I won’t need to lol)
Nov 23, 2024
Had a great experience here working with Caleb Poppell!
Nov 23, 2024
I had an excellent experience with this collision center! Caleb and Rekel provided top-notch customer service, keeping me updated every step of the way. The service was fast, efficient, and the team went above and beyond to ensure everything was handled smoothly. Highly recommend!
Nov 07, 2024
Staff is courteous, but the service is slow. Had my car for over 2 weeks and issue not resolved.af after some clarifications they did fix my issue.
Nov 07, 2024
Staff was exceptionally kind, informative, knowledgeable, workmanship was perfect, and your smiles upon entering the office, kudos. Thank you.
Oct 07, 2024
This was the third Caliber Collision shop that fixed a wreck on my car. The first was terrible. I had a second collision before the first had time to diagnose and truly fix it. The second had a friendly service adviser. I got a lot of info from him, even about how the first cut a part of the safety cage. However, Since December 2022, my car was in Caliber Shops for EIGHT months for a part. Part of that was insurance company doing but it was a terrible long time to be without my car. I rented some seven cars, --- good on Enterprise Car rental folks --- borrowed several. One time I had to pay some $800 in car rental expenses myself because the car was in the collision shop MUCH longer than it had been estimated. Finally, after 8 months, the insurance company "deemed" my car a total loss and sent me a reasonably good check to buy another one!
Oct 07, 2024
Excellent service and communication was fantastic.
Oct 07, 2024
Shane was great. He kept me updated daily about my vehicle. If there was something he didn’t think was to there standard he would have them re-do it. Caliber did a wonderful job on my vehicle. I would definitely recommend them to anyone.
Sep 07, 2024
Everyone was friendly and professional, my car looked great
Sep 07, 2024
Great customer service Rakel/Danielle! Shane kept me updated every step of the way...my Jeep looks great! Thanks Caliber Collision well done! :)
Sep 07, 2024
I cannot say enough positive things about this shop! I was pleasantly greeted by an associate and then Torie quickly came to look at the damage and talked me through the entire process. She was very knowledgeable and she put me at ease-helping to reduce the stress and anxiety I was feeling after my accident. Thanks!
Sep 07, 2024
quick repair, lots of updates from Shane throughout the whole process. Rakel was great with scheduling
Aug 07, 2024
Caliber has done a fantastic job both times I've needed to have my vehicles fixed. The staff is very friendly and communicative. This most recent occasion was just before I had to make a trip out of state, and they were able to expedite my repairs and get everything taken care of just in time which saved me $400 in rental fees.
Aug 07, 2024
Great work . Thabk you guys
Jul 07, 2024
Highly recommend this shop! Very fast and professional! Staff is amazing! They made the process so easy and smooth! Great job guys ! My car looks AMAZING!
Jul 07, 2024
My truck look like it was never wrecked. Awesome job.
Jul 07, 2024
Phenomenal service! Staff was extremely courteous and friendly. I haven't had a vehicle repaired in a long time and when I asked questions they didn't make me feel dumb for the silly questions I asked about. I received constant communication & updates from Danielle. We had to wait a couple of weeks for the repair, but that should be expected from anyone considering that parts need to be ordered and then wait to get them installed/ repaired. I would definitely recommend this place to someone who needs the work done!
Jul 07, 2024
The manager Torie is more than exceptional. If you want quality over anything else. Come here.
Jul 07, 2024
Was in a bad accident and had the pleasure of working with Caliber and they made the process so easy and fast. I highly recommend this shop! very professional and friendly! Angel kept me beyond satisfied and stayed on top of the updates! once again i highly recommend this shop! Great Job Guys !!