Cando's Auto Repair
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Review highlights
"I took my Mitsubishi Outlander to Cando's Auto Repair, they did a thorough diagnostic and repaired my vehicle! Very professional and understanding towards my needs! I …"
"Fantastic owner, great customer service fair prices quality work."
"I was overcharged for an oil change"
Overview
Categories
Auto repair shop
Directions
224 Portland Ave
Rochester, NY, 14605
Phone number
Call: (585) 527-8127Website
N/A
Hours
Sunday
Closed
Monday
9:00 AM - 6:00 PM
Tuesday
9:00 AM - 6:00 PM
Wednesday
9:00 AM - 6:00 PM
Thursday
9:00 AM - 6:00 PM
Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 3:00 PM
Reviews (22)
Dec 07, 2024
Very bad experience my boyfriend was told he needed a new alternator by these guys, they took the alternator out and said it was bad , then they ordered the wrong alternator supposedly , and intially quoted my boyfriend 550 , now they wanted 750 because they said the new part would be more expensive. My boyfriend got a new alternator , they put that one in put the car together just for them to say the other alternator WAS BAD . My boyfriends car was NEVER FIXED!!! WHAT A SCAM!!! I'm convinced he didn't know what he was doing so we basically paid 280 dollars for him to misdiagnose the car issue and take it appart put the car back together and the problem was never fixed . The problem was the car kept cutting off , what a disappointment, I won't be going back to these guys for anything again. On top of that I'm supposed to get my kia forte fixed and they charged my 195 dollars to drain my tranmission fluid and told me my tranmission was bad . Now I'm not so sure my tranmission is bad because obviously they don't know what they are doing and have to go else where for a diagnostic. We'll that is 1200 they won't get from me . Beware of what you go there for I wouldn't trust it.
Nov 07, 2024
Lo recomiendo son exelentes en el trabajo que le hacen al carro y el servicio exelente.
Aug 07, 2024
I was overcharged for an oil change
Aug 07, 2024
I've been coming here for years for random things here and there, pieces are super affordable with a fast turnaround time. This time around I got my rotors resurfaced and they did an amazing job and saved me tons of money!
Feb 07, 2024
Diagnosing problems I wouldn’t say IS NOT their strong point since I called with codes and they were the only mechanic I had spoken to that couldn’t tell me the issue or the cost without coming in. Seemed like he just wanted to get me to come in.
Feb 07, 2024
I took my Mitsubishi Outlander to Cando's Auto Repair, they did a thorough diagnostic and repaired my vehicle! Very professional and understanding towards my needs! I highly recommend them 100%!!
Feb 07, 2024
The best service ever
Feb 07, 2024
The best.
Feb 07, 2024
These guys helped us out SO MUCH! We were all set to drive from Rochester back to Washington D.C. on Saturday morning, when our car wouldn't start. After a couple of hours of getting a jump (just to rule out battery), calling to see what places were open on a Saturday (not many), and finally getting a AAA tow truck (guy went to the wrong Wegman's parking lot so it was over an hour wait), we finally made it to Cando's around 1:45pm. Even though their official business hours were until 3pm on Saturdays, these guys stayed open to do everything they could to get us on the road. They had to order three different starters because the first two delivered were already used and didn't work. Nevertheless, they got us on the road a little after 4pm. They had great attitudes, they were friendly, they listened to our thoughts and concerns even though we know very little about car engines. If they hadn't stuck around and got our car fixed, we would have had to stay an additional two nights (at least) in Rochester since all the auto shops are closed on Sundays. Instead, we were able to drive most of the way back on Saturday, stay the night in PA, and make it home just before 1pm on Sunday (still not ideal, but no disruptions to our work week starting today, Monday). Thank you, Cando's team. We are super grateful for the work you did. It made a big difference for us.
Feb 07, 2023
Great
Feb 07, 2023
Buen servicio al cliente
Feb 07, 2023
Fantastic owner, great customer service fair prices quality work. If you need repairs on your car. Candos is the place 10/10
Feb 07, 2023
Wasn't there drove by. I was at Colons repair garage on next door.
Feb 07, 2022
Great service with a smile. Cando is a great and caring guy who does very good work!!
Feb 07, 2021
Muy bueno
Feb 07, 2021
Swapped my engine in my merc c220 with the new one I bought. Nice job
Feb 07, 2020
Best mechanic ever honest and will make sure your vehicle leaves his shop running excellent.
Feb 07, 2020
Los duros en el área de Rochester ny
Feb 07, 2020
My father allways brought his cars to him. Now I take my cars to him.This place is a family environment (safe place),he is a man of integrity,reasonable and allways happy to assist you.I thrust him with all my heart and my cars. Thanks lot, Candos team
Feb 07, 2018
Great service. Friendly and expert assistance!!
Feb 07, 2018
Have tires and auto garage
Feb 07, 2018
Terrible place 1st they allowed my car to be broken into then told me the work was life time warranted then when i came back nothing was warranted yet the charged me for it and nothing was as they say dont waste your time here they are the worst