CAR - ER

Dec 07, 2021

I took my car for alignment one week before they give me a lots of things to fix after we checked they were wrong then I made appointment with them for the second time to just do the alignment. They told me it takes one to one and half hours And I left my car and after one hour and 45 minutes I came back and asked if they finished my car They told me they didn’t even touch my car yet And I told them you didn’t even start working on it They told me take your car if you want and I said it took my two hours now you tell me to take my car somewhere else and the owner came from back at that time and asked what ie going on I said the story to him then he told me the same thing and said your car if you want so anyway He told me he call the police if I don’t leave their store Any they are very rude

Dec 07, 2021

This place is trash and a HUGE RIP off. Don't waste your money. You'll end up paying someone else to fix it anyway. My previous review doesnt appear in search, unfortunately.

Dec 07, 2021

Bought a car in need of AC repair. Staff was super flexible and went above and beyond to get the AC fixed quickly. I’ve taken quite a few cars here for purchase inspections. They are always very thorough and I trust their expertise. I’d give 6 stars if I could.

Dec 07, 2021

Car er got my work done ahead of schedule, correctly, with great value! They had my fuel pump taken care of extremely quick I highly recommend!

Dec 07, 2021

Excellent service every time!

Dec 07, 2021

Family member purchased 2010 Nissan Rogue from the owner of Car ER witch is supposedly an ASE Certified Automotive Shop, usually a 20 point inspection should be done to make sure the vehicle is mechanically sound and dependable. The Rogue is equipped with a CVT transmission & are notorious for failure but yet the owner was not informed upon purchase, battery was missing factory hold down to prevent the battery from tipping over, also tubing connecting to the air box was left unfastened! Needless to say the vehicle was taken on a cross country road trip & transmission went limp mode which prevents the vehicle from going no faster than 50 miles per hour on the highway due to excessive heat in the transmission! Car ER lacks integrity, the owner deflects from knowing he sold the individual a lemon & refuses to make things right, I will make sure to spread the word around in Albuquerque on how they conduct business so future Customers won’t have to go through what our family has!!!!

Dec 07, 2021

First time using this place, saw the great reviews that was on the website. The company was able to fix the heater hose in a matter of 3 hrs! I was expecting to leave the car there all day! Great communication through emails and very kind. Will go to them for my car needs! Thank you very much!

Dec 07, 2021

Hands down one of my favorite places to service my vehicle. The staff is awesome! They work fast but are very detail oriented. I’m always in and out of there with no question my car is leaving in better shape than it came in. I would highly recommend you give them a call the next time your vehicle is having problems or needs to be serviced you won’t be disappointed!!!!!

Dec 07, 2021

I made an appointment to get my compression arms and ball joints replaced " and anything else " they would recommend. After looking at the car they said I needed control arms and struts . So I said that's fine and I got my quote. And I double checked twice to make sure my quote included the ball joints and compression arms. And both times it was confirmed. I even went and showed them the picture of the part I wanted replaced. After a week of the car being there I picked it up . Everything was replaced except for the parts I wanted replaced. And now the car is still making the same knocking sound as before.. got myself new ones today. For 100$

Dec 07, 2021

Just went over for an oil change and they went above and beyond. I had just bought a light for my blinker that went out and I had planned to install it myself and mentioned it but they went ahead and did it for me. Just that extra service helps out your day.

Dec 07, 2021

They've kept my Blazer running for over 100000 miles

Dec 07, 2021

Went to get my new wheels and tires mounted and balanced, and they did a fantastic job! They were quick and got the fitment down very well. I checked the oil and it was perfectly clean. Definitely worth the money. The whole staff is very nice, down to earth and honest. Highly recommend<3

Dec 07, 2020

Awesome job. Very dependable and I would recommend them to anyone. THANK YOU!

Dec 07, 2020

I needed to get my car seen after the engine was acting up and made driving dangerous, and while nearly every other place had backlogs of cars, giant queues, and mixed reviews, this place not only had availability but also had the best, most consistent reviews, so I decided to take my car here. I asked them to not do anything extra that we didn't ask for and only fix the engine problem (i.e. not find unrelated "problems" like tire rotations and other things just for the sake of charging money for more services). They were ridiculously fast, took maybe an hour, hour and a half (even though they estimated longer time) and told me what they found wrong and what needed to be changed before going forward with it, essentially asking my permission to make changes instead of making changes I didn't approve of. They had all the right parts and were significantly cheaper than many other shops around, and friendly of course. I will be making another visit to them soon to inspect my emissions problems, and will continue to use them for future car services.

Dec 07, 2020

I will never take my vehicle anywhere else. I have taken my vehicle here several times but my most recent experience was awesome. I made an appointment for my wife to take my pathfinder for a routine oil change and brake flush per the manufacturer manual. I got a call from them that the brake fluid was still in good shape and didnt require a flush at this time (most miles on my vehicle are highway). I was planning on changing the air filter myself but gave them the business for looking out. The best part of this experience is they made sure they had the right type of oil for my vehicle. I really appreciate the personal touch and looking out for my vehicle.

Dec 07, 2020

My 2003 Impala Didnt Pass Emmissions Test. So My Father Took Me 2His Mechanics whuch is Herr @ CAR-ER. So they took my vechichle "diagnosed" the problem. Then gave me a call 1st b4 doing any work to my vechichle to explain to me what they would have to do. Which I Loved only because some places just dont explain or give you a call 2tell you the issues with your vechichle. So that was an A+ on my list. The Price $ of what needed to be done to my vechichle was Ausome $ 😊. On Top of what the issue was on my vechichle it was a 50 50 chance I had to take to TRUST CAR-ER in order to fix my vechichle. So I let CAR-ER take over my issues w my vechichle & let Me just say " I AM A VERY HAPPY & SATISFIED CUSTOMER" W THEIR SERVICED IN EVERY ASPECT. Everyone was very Helpful & I Had NO PROBLEMS @ All with CAR-ER. Thank You for Your Ssrvices 2All Employees. My Vechichle Passed Emmissions Testing. Now I Can Register My Vechichle. Thanks Dad I Will Be Returning to CAR-ER for More Vechichle Issues. "GREAT SERVICE & GREAT PRICES" I Recomend CAR-ER 2 Any1 for Vechichle Services. Thank You to ALEJANDRO & EMPLOYEE's Sincerely, LORENA EVANS-HARRISON #NEW CUSTOMER😊

Dec 07, 2020

Thank you gentlemen for doing such a great job on my car! They got me in quickly. Diagnosed the problem, and repaired it fast. Plus the bill was way less that what I thought it would be. This will be my go to place from now on!

Dec 07, 2020

Took my car to have power steering checked because it is making noise , was told they can’t find anything wrong with it but on my invoice it says the pump may be showing signs of going out so obviously if it showing signs of going out it should be replaced, don’t waste your time and money here.

Dec 07, 2020

Took my truck in to get looked at they remove the battery reset everything on my radio didn't bother to put the clock back and when I call to ask about it they hung up on me.

Dec 07, 2019

Extremely pleasant experience. I Had a tire that lost half it's pressure overnight in my garage. Showed up at Car ER with no appointment. They immediately took a look and were able to fix it with a plug. I was there no longer than 10 minutes. The cost was under $20. It was the most pleasant experience I have ever had at any auto repair shop. Very fast and professional.

Dec 07, 2019

I happened to drive by and needed a four wheel alignment. I read the reviews and the good outweighed the bad. I came in set the appointment for Saturday and there was no disappointment I was in and out and with a four wheel alignment and a oil change. This will be the place where I have my vehicle serviced, thank you Car-Er.

Dec 07, 2019

I have been taking my trucks here for years. I'm about to bring my 2010 Dodge 2500 power wagon back here again today. Maybe people dont like paying their auto repair Bill's. That's what it seems like anyway. I've spent thousand and thousands with them on every truck I have. They have never steered me in the wrong direction and have given me discounts because of how high my Bill's are when I go. Thats because I take care of my vehicles before things go wrong.If u cannot afford the vehicle repairs get a dang bike and quite complaining. All these guys are great... from the front desk guys all the way down to the mechanics, the owner, and the owners son. I own a buisness as well and know u cant please everyone. Matter a fact most people want things handed to them because the are stingy and dont feel like they should pay for service and that the buisness owes them. Lets talk about shameful..... lol. Anyone reading these reviews know these guys are fantastic. I will forever be taking my vehicles to the staff at Car ER.

Dec 07, 2019

This is an awesome car repair shop.They not only fixed the problem on my car, they also checked for upcoming problems which may have occurred. They explain everything completely. I have lived here all my life and have been to many repair shops. This the the place I plan to go to again now and forever. Great prices too!!!!

Dec 07, 2019

This shop has been absolutely amazing! They are honest, upfront and really nice to deal with. They often times help me find ways to save money well keeping my cars in top shape. Would highly recommend them!

Dec 07, 2019

Very Professional and very efficient. I would definately use them again.

Dec 07, 2019

Awesome repair shop! I brought my car in with a brake issue and a clutch issue I (and another mechanic I had previously been working with) had been dealing with for five years. They fixed both issues and the clutch works and engages better than it has since I’ve owned the car. Most importantly to me, as we were trying to figure out the best way to fix my car, I had several conversations with the mechanics over the phone. They gave me their recommendations but also listened to the history I had with these issues and respected the fact that, although I was not as knowledgeable as them, I was familiar with my car and it’s sadly lengthy repair history. Because of this, the repairs ended up being cheaper than expected and my car is in better shape than it has been in years.

Dec 07, 2019

BEST AUTO SHOP EVER! Seriously.

Dec 07, 2018

Save your time and money and go somewhere else. They will give you the most expensive fix first, when that doesn't take care of the problem they'll tell you it's a inexpensive fix, then when that doesn't work and there's only one other thing it can be, you have to shell out for another expensive fix... We'll see if that one works. They say they guarantee their work but don't believe it.

Dec 07, 2018

This shop is excellent, i highly recommend it. I went there to get a second opinion on an issue i was having with my car and I could not be happier with the results. This shop is honest, i want to thank them for their integrity !

Dec 07, 2018

car was done quickly and properly, price was right, i am very happy with car er

Dec 07, 2018

I moved to the 87114 area a few years back, i read some reviews on Car-ER and decided to allow them to work on my vehicles. Ive used them as my local mechanic 3 times now, each time ive received friendly and efficient service. Not to mention accurate and professional recommendations for preventative maintenance. Along with more than fair pricing, i Highly Recommend Car-Er to all my neighbors and friends.

Dec 07, 2018

Just awesome awesome people awesome work honest and upfront. Highly recommend .

Dec 07, 2018

My first choice! Very friendly front desk, rob was informational, quick! The waiting area is clean and welcoming. friendly and fast service for a great deal :)

Dec 07, 2018

My husband and I can't say enough great things about Car ER! It's the only place we would ever bring our cars to! They are the best in every aspect, customer service, quality of work, trustworthy and cost. The entire team is fantastic and we would highly recommend them to everyone!!! Nate, Robert and Rob are phenomenal! Thanks so much for everything! Catharina and Ron