CarCare Inc.

Nov 05, 2024

Great people, great service-highly recommend!

Nov 05, 2024

I cannot thank Chris, Dennis, and Mike at CarCare Inc. enough for their exceptional service. Despite having no available appointments, they were able to quickly assess my vehicle after I noticed a potential oil leak. After inspecting the issue and determining it was too dangerous to continue driving, they prioritized my repair, even though my car wasn’t originally scheduled. This level of care saved us from being stranded during a road trip. I highly recommend CarCare Inc. for anyone in need of reliable and prompt vehicle maintenance or repairs.

Jan 05, 2024

I left my car to be fixed on Wednesday at 9 am and found out that it wasn’t even looked at until late on Thursday. There was a huge lack of communication on their part. I would like to speak with the owner. All that the car needed was 2 front brakes and 2 pads. This should only take 3 hours, not 2 and 1/2 days.This is by far poor in my opinion as far as the company is concerned. My almost 85 year old mom drove me around. I had an important interview, and doctor’s appointment. She lives in Hoover and I live in Cahaba Heights. It was a huge inconvenience for both of us. This company has had our business for 7 years and we have always been treated right up to this point. This is why they are given 3 stars instead of 5. I hope that this company will keep in mind that customers have things to do in life and need continued communication.

Dec 05, 2023

Absolutely love Car Care's commitment to Excellence at repairing your car while making you feel like you are a valued family member. The employees are thoughtful kind and very helpful. I have used them over many years to take care of several different vehicles I owned. I've been 100% completely satisfied with everything I've ever had them do for me. The owner Mike Barret is one of the best examples of how a sucessful business should be ran that I have ever encountered in 55 years of being on this planet!

Dec 05, 2023

Awesome and honest auto shop. I won’t take my vehicles anywhere else.

Dec 05, 2023

Good service and fair prices, will be back.

Dec 05, 2023

Great people and fast service ! I will be returning for other car maintenance

Dec 05, 2023

Great place for car repairs! Very affordable and they also stick to their appointments to the exact times. Clean waiting area and very friendly staff. They are very busy so try to give them a few weeks notice if possible.

Dec 05, 2023

I took my car in a few days earlier to have the spark plugs changed because I didn't want any problems on the road to see my new grand baby. As I was preparing to leave on my trip, my car started acting funny. I called Car Care and told me to bring it right in. They worked me in and replaced my battery that had seen better days. I made it to my destination without any problems. A small problem, but greatly appreciated.

Dec 05, 2023

Just not impressed overall. Original issue of squeaking belt not fixed. I said I MIGHT need a belt replacement, but I'm not a mechanic. So they replaced the belt and it still has the same issue of squeaking. Obviously just went for an easy fix instead of looking at it. Multiple points of confusion when dropping off the vehicle and contact. Meh.

Dec 05, 2023

These guys are the best! I want to sincerely thank both Randy Singleton and Dennis Deshazo for the care they took with my 2006 Accord EX V6, with 6 speed manual (a rare 6-6 Accord Sedan). Randy installed a clutch kit, replaced the dual mass flywheel, rear crankshaft seal, and air intake hose. Randy's work was superb! Dennis, you were very well organized, kept me in the loop with text messages, and you were easy to reach and talk with. I'm very glad I have you guys close by!

Dec 05, 2023

Trust worthy and honest work done here! Chris Johnson will take care of all your mechanical needs!

Dec 05, 2023

Trustworthy and honesty are not the two words that come to mind when dealing with auto shops. BUT, this place is the exception to that rule. I trust their judgment, their quality of work, and their ability to repair my vehicles. Chris Johnson is superb. He can and will take care of you!! ⭐️⭐️⭐️⭐️⭐️

Dec 05, 2023

Very nice and kept me updated the whole experience

Dec 05, 2022

Friendly people, excellent service, reasonable prices, the perfect place to get your car serviced.

Dec 05, 2022

Great service. Always deos a great job with great communication as well. Highly recommend

Dec 05, 2022

Had brake fluid and coolant flushed with an alignment for much cheaper than the dealership would have charged

Dec 05, 2022

I use Car Care for everything on my Honda. Mike has always been friendly to me and others who I know use Car Care. I've had good experience with all the folks who work there. Chris and Dennis always do an exceptional job at customer service, and I have confidence that Randy and Dylan really know their stuff. I always leave feeling like my car was taken care of. On top of getting regular maintenance and fixing issues with my car, I love the fact that they perform thorough inspections for free. I took my most recently purchased vehicle to them when I first bought it to get it all checked out. And I was very pleased. They always seem to be honest and upfront with their customers. I am thankful for the work they do, and for their many years of experience in the industry and area. Thanks, Car Care!

Dec 05, 2022

These guys are the best! Don't bother going anywhere else for your Asian imports.

Dec 05, 2021

Carcare is wonderful. Very reasonable prices and easy to work with.

Dec 05, 2021

I have used CarCare on 2 separate occasions and both times they have given exceptional quality and service. They are always friendly, professional and super informative and made me feel comfortable with the process and my options. I really appreciate the texting feature with updates on where things are with my car throughout the process. I will definitely be a return customer!

Dec 05, 2021

They are my go-to place for any car they service. I know if they tell me it needs to be done, it needs to be done. Their prices are more than fair for the quality of work done, and the fact that I can trust them.

Dec 05, 2021

Car care is great price ,quality and employees

Dec 05, 2021

Great folks, great service!

Dec 05, 2021

They are awesome.. Been doing business with 25 plus years..

Dec 05, 2021

trustworthy and friendly people!

Dec 05, 2020

I have been using CarCare for a little while and was ok with the work initially. The only complaint I had was they would take all day for an oil change and tire rotation if you do not specifically indicate you need your car back by a certain time. (I dropped my car off and would go to work) After last week, I would not recommend CarCare as I took my wife's 2009 Highlander to them for an oil change, tire rotation and to fix a falling power window. Everything was fixed but in the process of fixing the power window issue they broke a trim piece. When I picked up the car they showed me the trim piece and said they'd order one. Tuesday I got notification to come pick up the trim piece and it is my responsibility to pay for it. When I called to see how this was my responsibility I was told it was so old that it is was so brittle they were not responsible for the part breaking. An analogy was given that if I brought in a car with a stripped drain plug on the oil pan and they remove it and damage the car, it is not their fault. Seeing how this line of thinking allows the shop to claim absolution of anything they break whether intentionally or not concerns me. I could argue the policy actually may encourage “force not finesse” type behavior on the car knowing they can claim “It’s not our responsibility”. So let the reader beware this place felt they had/have no responsibility and who knows if this is the mindset when using CarCare for your car repair needs. If they break something, it is certainly due to the fact it is old and you should have known this would break.  Since CarCare feels a $50 part is a matter of principle then so do I. Never again.