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Carpenters Automotive Sales and Service

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4.9
(83 reviews)
Review highlights

"Just want to say a huge thank you to Carpenter’s Automotive. Sasha was great with me and the service and pricing is really reasonable. I highly recommend Carpenter’s …"

"Excellent work, great staff, reasonable prices."

"If your looking for a great local repair shop this is the place to go."


Overview

Categories

Auto repair shop, Auto air conditioning service, Brake shop

Website

N/A


Hours

Sunday

Closed

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed


Description

When you are in need of an auto repair in Rochester, NY, come to Carpenters Automotive Sales and Service. We offer a variety of automotive services including oil changes, tire services, brake services, and much more. We strive to complete our work efficiently and dependably. Also, you can find pre-owned and used cars for amazing deals. Come to Carpenters Automotive Sales and Service for your automotive needs!


Reviews (28)

Jan 07, 2025

I just want to thank Carpenters Auto for their service. Prompt, professional, great communication... thanks again.


Oct 06, 2024

I take a classic car to be inspected and the mechanic gets into my car. Then I ask him if I can drive it in. He gets out gives me my keys and tells me he's not going to do it, and tells me to leave. Very poor customer service. He would have had less liability if he let me pull it in. Every place I have gone to lets me pull my car in myself, especially a classic car. I'll never go there again.


Oct 06, 2024

Seems like an honest place. I usually do all my own work, but I do bring my cars in for inspections every year, and there is never a long list of things that need to be replaced. I feel like that could be a telltale sign something is shady if every time I bring my cars in for inspection they always find something. So they've earned some trust from me, if I ever needed to get something fixed I couldn't do, I wouldn't hesitate to bring it in to Carpenters


Sep 06, 2024

I am always well taken care of at Carpenter's. They are Family owned and honest. I highly recommend them.


Jul 06, 2024

Scheduled me for an inspection I went and they told me that didn't have new york stickers and never let me know


Apr 06, 2024

Great service every time! Every time I have come I have left satisfied with the work. I come here for repairs and maintenance. I usually leave my car and Uber to work while it's in the shop.


Mar 07, 2024

Great service, reasonably priced, and quick turnaround. I highly recommend them!


Feb 07, 2024

5 star top to bottom


Feb 07, 2024

After sharing my experience with Bret regarding the previous shop I used for a repair, I felt that I was in the right place to get the repair done right. And this repair was done right with Carpenters. The previous shop never took the car for a test drive after charging me $400.00 for front brakes. After I picked up the vehicle I noticed immediately the problem was still there. That shop has seen the last of me.


Feb 07, 2024

Carpenters Automotive is a trustworthy place to get your vehicle repaired. Its nice for me because I live in the neighborhood across the street so I can walk to pick up my car. They are quick with estimates, attentive to detail, fair, and stand by their work.


Feb 07, 2024

First time at Carpenters and their service was spectacular! I spent the least amount of time that I’ve ever spent at and auto shop for my inspection, and they checked out another issue I had. I received excellent advice on my car and explanation for my issue I was having, which was far more than I received at previous auto shops. The staff are very personable, informative and a pleasure to do business with! I am definitely going back!


Feb 07, 2024

Friendly, punctual, knowledgeable. Highly recommended


Feb 07, 2024

Great place for auto repair. Prices are reasonable and they are honest!


Feb 07, 2024

Great place for auto repair. You will have to make an appointment however you will get a fair price!!


Feb 07, 2024

Great place to do business at!!! The integrity and efficiency that they display at Carpenters, makes it a pleasure to do business with them!


Feb 07, 2024

Honest, fast and quality work. Exactly what you need from a mechanic.


Feb 07, 2024

I always get great, efficient service at Carpenters.


Feb 07, 2024

I recommend this place, it was recommended to me from friends and so I've needed to go 2 different times and both times they have been honest, and have taken me in right away. I found a new place to take my car!


Feb 07, 2024

Just want to say a huge thank you to Carpenter’s Automotive. Sasha was great with me and the service and pricing is really reasonable. I highly recommend Carpenter’s Automotive 😊😊


Feb 07, 2024

Very professional and quick. Definitely recommend this shop


Feb 07, 2024

We have been customers of Carpenter's for over 30 years and can't say enough about how great our experience has been. Owner Brett and his staff always take the extra steps to make sure our vehicles are fixed properly and timely with fair pricing. Highly recommend them!!


Feb 07, 2023

Absolutely 10 star customer service!! I was recommended here by a close friend and absolutely will not go anywhere else! I’ve been looking for a trustworthy and dependable place to service my car. This is it!!! I did not have an appointment but was taken care of right away. I appreciate the amazing, fast, friendly service!! Thank you so much for helping keep me safe!! Absolutely recommend!!


Feb 07, 2023

Did an oil change , tire change and inspection fair pricing honest people … every thing was perfect !definitely will come back for maintenance…🤙


Feb 07, 2023

Great business, guy who runs the place is straightforward and friendly. He's willing take the time to walk you through what they did and why. I would recommend this mechanic for your general needs


Feb 07, 2023

My 82-year-old mother took her car to Midas on Chili Avenue this week and they said the repairs would cost $1,100. She did some research and realized what they were saying didn't make sense and brought the car to you. You guys fixed it for $90. I'm very grateful for that. well done!


Feb 07, 2023

A local repair shop that is genuinely trustworthy and does not nickel and dime. Great customer service.


Feb 07, 2023

Always top notch, professional service. My go-to service for over 30 years.]


Feb 07, 2023

This is where I go to get my can worked on. Good crew, good work, fair price.