Carroll's Auto Services

Oct 07, 2024

I love carrolls very honest and fair. Always there when you need them. Graham and Jim are both so honest.. I love Carroll’s auto.

Jun 07, 2024

Been going here for the convenient location, but can't reccomend. They're fine for oil changes and they helped patch a tire for cheap, but I paid them for a pre--purchase inspection on a used car and they totally missed a bad wheel bearing that's going to need replacing less than a week after they said it checked out fine. Not going to trust them with my vehicle again after this.

May 07, 2024

Great HONEST Service

Feb 07, 2024

Always fair and always great work

Feb 07, 2024

Went here for my state inspection. Helpful and thorough. Would recommend.

Dec 07, 2022

Always excellent service from Carroll's.

Dec 07, 2022

I described my issue on the phone and they were able to diagnose it immediately. They fit me in a couple of days later and fixed it that day. Great experience.

Dec 07, 2021

Ok shop

Dec 07, 2021

Best In Town!

Dec 07, 2021

Excellent service at a fair price.

Dec 07, 2021

Excellent service good people !!!

Dec 07, 2021

I want to like these people because they seem nice. I took my car in to have my AC repaired and informed them I knew there was a leak. "Can you please put it under a vacuum and stop the leak?" I picked the car up the next day and the AC worked for about 4 hours. Then it leaked everything out. I called and they said they would take another look at it but not for another week. They wouldn't prioritize the repair even though it's a warranty issue. I tried to reschedule but it's my only vehicle. The point is, they didn't fix it correctly the first time and I'm without A/C in 95 degree heat.

Dec 07, 2021

Trustworthy, and quality work. Highly recommend.

Dec 07, 2020

Always gets the job done ar a reasonable price.

Dec 07, 2020

Great auto shop

Dec 07, 2020

Started going here in 1998 after finishing college and moving to the neighborhood. Love this place. So honest, so friendly. I moved away for 8 years and then moved back to Richmond and live way for out in the western suburbs but still take my cars here.

Dec 07, 2020

They did a good job fixing our older van

Dec 07, 2019

Fast service and kind folks!

Dec 07, 2019

Great service, they take great care of me every time!

Dec 07, 2019

I am extremly pleased with my first experience with this establishment. My 2006 Audi A4 decided not to turn on one day and I was really just looking for the cheapest option to get my car towed. They told me it would be a couple hours before they could pick up my car, but to my surprise they were there within an hour an a half(enough time for my boyfriend and I to get a coffee and chat). My car got picked up on a Friday and they told me they wouldn't be able to even look at my car until Tuesday, again to my surprise they called me Monday morning letting me know exactly what was wrong with my car(it was the clutch switch). They were great when it came to working with me when I decided I would order the part through them and change it myself. The new clutch switch took a couple days to come in but that has nothing to do with them. My car was up and running by that Friday(so all in all it was one week I was without a car). Long story short, if you are looking for a well-priced, reliable business to deal with your car take them here! side note: They are also super sweet, the older gentleman working the front desk was a delight!

Dec 07, 2019

Love this place! They're fast, honest and super nice folks. So glad to have such a trustable repair shop close by.

Dec 07, 2019

Thank you for being so kind and nice helping me with my Granddaughters car that was broken and you towed it to Royal Chevy for me. You went out of your way to make two trips and to call me each time to let me know you had taken it to Royal Chevy. Your kindness and help was greatly appreciated and I thank you from my heart. You all are good people. JEan G Hair, Fayetteville NC

Dec 07, 2019

Was doing some weekend mechanic stuff and well, broke the car. Needed a tow. These guys had a truck out quick, and at one of the best prices in the city!

Dec 07, 2018

Gave me change to fill my tire up when I had none on me. Such a small thing, but made my day so much better.