Carson Automotive Repair

Oct 19, 2024

I was nearby and stopped in for service. The woman very rudely said they only do appointments and wouldn't even look up.

Oct 19, 2024

The person working the front desk is about as rude and miserable as they come. I was right around the corner and called four or five times to see if they even work on my vehicle. I showed up and the woman very reluctantly asked a couple questions and said no they don't answer the phone. The mechanic isn't going to stop and quote everyone shopping around. I couldn't believe she was so rude. Hope your life gets better

Jul 19, 2024

Excellent quality work. Great people

Apr 19, 2024

the best in California

Mar 19, 2024

Down to earth good, old-fashion, honest mechanic. Family-owned and operated for over 20 years. It's so hard to find a knowledgeable mechanic that will give you an honest opinion on whether you should fix it or or scrap it. Just ask Matt or Mike. 👍

Feb 19, 2024

Been getting my cars/trucks repaired by them for over 10 yrs. Great shop and people. Top tier customer service and work.

Jan 19, 2024

Honest and hardworking could not ask for more.

Dec 19, 2023

Amazing honest service at a great price. Thank you Matt and Mike for fixing my car rite the first time!

Nov 19, 2023

I’ve been going to Carson’s for years. They’ve always done a great job at a fair price. I’m very grateful to have them

Nov 19, 2023

This is my new favorite auto shop. Very friendly And honest. No rip off prices. Matthew and maria are wonderful.

Nov 19, 2023

if you're looking for auto repair, look no further. they helped me and my car with my AC problem that I've had for over a year after going to numerous different shops. the people who work here are such genuine people and explain things so thoroughly that makes the whole process easier! it is by appt but they will definitely take care of you. I'm so happy with their service and will refer anyone I encounter who has car issues to these folks at Carson auto!

Nov 19, 2023

Glad my son recommended Carson Automotive to service my car. Trust worthy and honest shop.

Nov 19, 2023

Trabajo rapido , bien echo y no tan costoso

Nov 19, 2022

Get an appointment! Friendly, fast and courteous.

Nov 19, 2022

Great service!

Nov 19, 2022

Great place to go

Nov 19, 2022

He was able to get me in on a Friday so I wouldn’t be without my truck for the weekend. Very fair price and excellent customer service.

Nov 19, 2022

I come here all the time to get car worked on matt is very honest and good prices I recommend the shop to everyone

Nov 19, 2022

I had an amazing experience at Carson Automotive, great customer service and very reliable! I would definitely recommend to others.

Nov 19, 2022

Matt and his crew were beyond great. My pickup was in and out in no time. Considering the task at hand, they exceeded my expectations. Price was right on and very reasonable and done when he said it would be. Matt and his crew are old school service and reliability.

Nov 19, 2022

Matthew & his team of mechanics are awesome! Everyone said "Go to Carson" & they were right! Carson is my "go to" shop from now on! Excellent service with fair pricing! 💯 Thx again Guys! 😎

Nov 19, 2022

Sorry never been there.

Nov 19, 2022

Very rude and argumentative for this to be a business they absolutely don’t know how to treat there customers

Nov 19, 2021

A friend recommended Carson and I only wish I knew about them sooner! I was impressed when I was greeted by name on my first visit. The technician took over 10 minutes with me on the phone to make sure I knew exactly what the plan was with my car and to answer any questions I had. 10/10 from start to finish!

Nov 19, 2021

Great customer service!

Nov 19, 2021

Great people and service

Nov 19, 2021

Great service at a good price!

Nov 19, 2021

Great work and one very happy customer! Highly recommended

Nov 19, 2021

I bring my honda 1996 accord to fix my A/C the first day so far so good,.they charge me around 200 for some fittings and refill a/c plus labor, Next day the a/c stop working , then I make appointment to find out why is not working no more,. Finally after 4 hours waiting they told me the car has a broke line and I need to get one to the junk, which I not gonna loose my time and money fo find one.. at the time they don't want return any money or guarantee the job they perform.. very disappointed and worst part the guys said buy a new car. Please before bring any car here think twice

Nov 19, 2021

Owner Physically Squared Off with me: First: I'm a 60 year old peaceful tired Baby Boomer. I had Matt work on our brakes and when they later "squeaked", he was wonderful and even replaced the pads again. So credit, where credit is due. Today, the counter lady, (Matt's wife), and I had a frustrating encounter. I should've just talked to Matt about the mechanical symptoms and solutions, but she asked me what my question was, so that's how the discussion started. I DID get irritated about the specific verbiage she was using, and by the end, she was more irritated by my tone than my actual volume. I humbly apologized and told her I'll ask Matt about the brakes. Matt arrived to work about fifteen minutes later. Wife obviously called Matt, before he arrived. I smiled and waved hello as he approached. Matt immediately (angrily) said, "Don't wave at me...Don't be yelling at my wife...You got something to say...Yell at me!" Matt approached me toe-to-toe and literally physically "Squared-Off" with me. I replied, "Okay let's talk." (I just wanted to talk about the brake squeaks). Matt definitely was trying to Bully me, and when I didn't back down, he angrily turned around, wouldn't talk to me at all, and said, "Just leave, I'm not working on your car! I've changed thousands of brakes...I don't need to deal with your brakes and your little squeak!" Matt DID refund us for the second brake pads, (again, credit where credit is due), but: #1: Matt's wife definitely embellished and raised the stakes exponentially for Matt to be so angry when he arrived. #2: As a business owner, it's TOTALLY UNACCEPTABLE to physically "square-off" with a customer, without even first having a discussion and evaluating the situation. Many of Matt's customers have given him five stars; however, in this scenario, Matt's wife (obviously) figured she'd get the last word in and escalated the incident, and Matt felt like he was justified in defending his wife's honor. But again, as a business owner, come on guy! At least open a dialog! And DEFINITELY DO NOT SQUARE OFF with a non-combative old man customer that's trying to open a dialog. Extremely disappointed with his conduct...unnecessary...potentially violent...sarcastic...UNPROFESSIONAL. Matt and Wife: We customers aren't always perfect, and sometimes we get frustrated. It wasn't personal, and for goodness sakes, if the customer apologizes, take the high road please!

Nov 19, 2021

Reliable automotive repair

Nov 19, 2021

This shop is amazing! Matt is very friendly and also Maria the front desk lady she is very nice. I towed my f150 there for some work and Matt did a great job they got it fix and done same day. I highly recommend this place for anyone who needs auto repair!! Thank you Matt and Carson auto!!