CARSTAR A&J Auto Body and Towing

Oct 26, 2024

Friendly and efficient service from Gino who helped me with a flat tire. I highly recommend

Oct 26, 2024

The worst tow and collision repair place. The only competent person here is Joseph. I called before I came both times, both times I was told someone would be there shortly and both times I waited way longer just to get to my car. The first time the guy who let us in chain smoked cigarettes causing my wife and I to both have issues with our asthma. The second time after being confirmed an eta no one would pick up and I waited 20 minutes longer than told. Apparently no one's time is important except for theirs. The first time it was admitted to me that they guy FORGOT about us. Absolutely not okay especially considering the stress people are in after a wreck

Oct 09, 2024

Gino provided excellent service and was very helpful with towing my car. Gino also provided updates as to when he was going to be able to pick me up. Amazing service and I would recommend!

Feb 09, 2024

Very communicative and got the job done really quick! Would 100% recommend.

Nov 09, 2023

Got some big scratches on my car on New Year’s Eve. Loved the way they made my car look as good as new !!!

Nov 09, 2023

He towed my car which was inoperable due to an accident. Excellent service!

Nov 09, 2023

I found A & J out of the blue when I really needed them the most. They do quality body work. Another shop screwed up my paint job on my Tesla, they repainted my quarter panel and trunk to its original paint. Color is on point and no corners were cut. I would highly recommend A & J to anyone in a heart beat. Thank you so much for reviving my car!! You bet I’ll be coming back. Like they say, first impression matters right? :)

Nov 09, 2023

I wish I can give more than 5 stars because the amount of professionalism and care is outstanding. A huge thank you to Cindy who made me feel at ease when my car was being fixed. I never had to do a follow up call because she was on top of everything! My car looked better now than when I first purchased it. Great service !

Nov 09, 2023

Not good at all

Nov 09, 2023

The best in San Francisco. Don’t take your car anywhere else. This is the spot

Nov 09, 2023

Took some pieces to get painted at A&J they did a great job cover match perfectly price was reasonable if you have any damage to your car go see Jay

Nov 09, 2022

Best experience I've had at an auto body shop. Great body and paint guys very professional at what they do. Customer service was also great. I highly recommend them for custom work & insurance work. 👍👍

Nov 09, 2022

Friendly, professional, and conscientious people. I was worried about my insurance deductible and a friend recommended this place. I brought my car in for repairs after an accident and they took care of me from the get go.

Nov 09, 2022

Great body shop. Friendly, curteous, conscientious, and professional.

Nov 09, 2021

A big rig tire tread hit my front bumper on I-5, brought my Lexus here and the shop fixed it. It looks good as new and the office staff was excellent to work with. Will recommend to others!

Nov 09, 2021

Awesome service from the front to back end. They kept me well informed the whole time, and very friendly.

Nov 09, 2021

Car star A&J auto body did a fantastic job on my car! They were friendly, accommodating and my car was ready when they said it would be. I highly recommend them and Cindy in the office was awesome!

Nov 09, 2021

Excellent service! They were very professional and did a really good job. Highly recommend to anyone out there that needs work done for their car. 10/10

Nov 09, 2021

From beginning (estimate) to end (car pick-up), the whole process was handled efficiently and professionally. This being my first accident and body shop experience, it was much easier than I anticipated! All the answers to my calls and questions were handled swiftly, I highly recommend this shop!

Nov 09, 2021

Great place for vehicle repair. They did an awesome job on my Ford Explorer! Highly recommend!

Nov 09, 2021

I went to Carstar A&J for auto body repair to my car that had hit and run damage. Cindy, on the front end, was amazing in handling everything and making sure my car was taken care of. She made sure my car was taken care of, was very professional and it was taken care of fast. I had a great experience with Joe as well. Would definitely recommend, and would go again. Trustworthy auto repair is hard to find, and I’m glad I found Carstar.

Nov 09, 2021

Joey & the team at Carstar San Francisco did a great job. Thanks

Nov 09, 2021

My car got hit overnight and I had to deal with insurance for weeks. A&J patiently kept my car and updated me on the process while I sorted out the insurance process. They were extremely communicative and did a great job! I would highly recommend.

Nov 09, 2021

This auto body shop did an excellent paint job on my car! On top of that their service was impeccable, the office manager Cindy was on top of communicating the status of my car. If you want to receive excellent service in a timely manner definitely use this shop!

Nov 09, 2021

This is a great family owned business. Very through and great customer services.