CARSTAR Silver Hammer
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Review highlights
"… human error happens. It’s what you do when you realize you missed something that matters. They communicated with my insurance company and fixed the issue. It’s easy to do …"
"The staff was excellent to work with and my car looks brand new."
"Good Service and customer service"
Overview
Categories
Auto body shop
Directions
4827 N 90th St
Omaha, NE, 68134
Phone number
Call: (402) 571-5348Website
View websiteHours
Sunday
Closed
Monday
7:30 AM - 5:30 PM
Tuesday
7:30 AM - 5:30 PM
Wednesday
7:30 AM - 5:30 PM
Thursday
7:30 AM - 5:30 PM
Friday
7:30 AM - 5:30 PM
Saturday
Closed
Description
CARSTAR is North America's largest franchise network of independently owned and operated collision repair facilities with more than 700 locations in 35 states and 10 Canadian provinces. CARSTAR specializes in auto body repair,auto glass repair,and collision repair. We're experts in taking care of your car and pride ourselves on our impeccable service! Come visit your local CARSTAR for all your auto repair needs.
Reviews (32)
Jan 23, 2025
Great experience very professional and detailed oriented i would recommend to friends and family.
Jan 16, 2025
I had my car towed to CarStar, why? because I was praying asking *GOD to Lead me to the right place to get my car repaired, my client had accidentally hit it and I had just got my car prior to that, when I got up there, I felt no worries, I believed that CarStar was honest and was going to make sure my car was going to look the way it was, before it got hit, everyone was very courteous and professional when I got there, Chad and I went outside and looked over my car and the damages, he explained what the estimate could be, and how long it could approximately take, and stated that Mike would be handling the situation, when my car was finished, CarStar called me and I went to pick up my car, I was very pleased 😀 and happy 😊, my car was even more beautiful, CarStar did a wonderful job on my car, and lived up to their Mission, yes I would refer CarStar to people if they are looking for a Auto Collision Shop, I am a Satisfied Customer. Thank you 😊 CarStar for coming through for me. *GOD BLESS. 🕊
Jan 06, 2025
Awesome service! I was initially on about a month wait (understandable after summer storms), but got a call after about a week and was offered a cancelation spot. In the next week and out! Family has used this location multiple times, nothing short of outstanding experiences.
Jan 06, 2025
Excellent service from start to finish. I made an insurance claim for auto body damage. I made an appointment for repair and they reserved a rental car for me. Once in the shop, I received regular updates on the time to completion. They finished a few days earlier than anticipated and I was able to pick up my car and leave the rental car with them. They restored the damage to new and cleaned the car inside and out. Nicely done!
Dec 06, 2024
Carstar exceeded my expectations. The paint all blended well even though the car is 15 years old.
Dec 06, 2024
Great service, quality, and quick.
Dec 06, 2024
I brought my truck here after i got into an accident and they did amazing! My truck looks better than when i brought it in (they even detailed the interior and buffed my headlights for me) I was working with insurance so I did have a rental vehicle at the time, they worked so quickly to get my truck back to me and it worked perfectly. They did my body and had my mechanical issues worked out through third party. I got my truck back the day before my rental had to be turned in so it saved me a lot of money. I’m also a mechanic who is extremely picky about other people working on my vehicles, this location was so patient with my millions of questions and constant calls checking in. I could not be more grateful that this specific Carstar location was the one to take care of my truck!!
Dec 06, 2024
The worst experience ever!!! The estimate was a tad more then the value of my car so I decided to keep it and they completely took alot apart that weren't even involved with the accident. They thought I was going to just let it go. When I paid to have it towed back to me I was so angry because they did not put it back together. It should have been brought back to me the way it was dropped off to them. The inside of the door was completely took apart with 100 screws on my floor which the door had nothing to do with the accident! I even called them and my insurance and no one cared or even wanted to make it right! I Will tell everyone to never go to the auto shop because of the worst experience ever!!!!
Nov 06, 2024
Customer service was great and vehicle looks as if it has never been in a accident
Nov 06, 2024
Great service and communication was great! My car looks perfect!
Nov 06, 2024
Super great! Did amazing work and fast!!
Nov 06, 2024
They took care of everything. Very professional. Thank you.
Oct 06, 2024
Excellent communication, service and professionalism! Car looks awesome 🙌🏼
Oct 06, 2024
Great communication, the repairs were well done. They even returned my rental for me!
Oct 06, 2024
I felt like family as soon as I walked in the door. The help I got was outstanding. Everyone worked as a team, and kept me updated on what was going on, I never to have a reason to go back, but if something happens, it will be my first call. Thank you CarStar for all your hard work, excellent workmanship.
Oct 06, 2024
Loved the excellent repair work and the extra care to give a car wash & vacuum the inside of the car.
Oct 06, 2024
They fixed everything and made everything right again. My car looks amazing! Kayla and Jasmine are wonderful! Their customer service was top notch!
Oct 06, 2024
Very nice people and tremendously helpful when dealing with my truck
Oct 06, 2024
Very professional efficient my car looks amazing!!
Oct 06, 2024
Wonderful detail, great repair men, excellent service.
Sep 06, 2024
I brought in a Saturn sedan that had been in a front end collision. I had loaned the car to a friend. Tim told me that the parts might be difficult to locate because the Saturn is not made anymore, but I said I would want to repair the damage if possible, and that I would pay the bill (as far as insurance was concerned the car was totaled). Tim was able to locate the necessary parts, the car was repaired, and the job was very impressive to look at. Tim was great to work with, he was accurate in his estimate of the total cost, and the customer service was great. Not only was the damage from the accident repaired but the car was clean and polished and looked totally renewed when we picked it up. I am totally impressed with the job that was performed here.
Sep 06, 2024
When ever I have car damage I always go to Carstar...they do excellent work and the people are awesome especially the young lady at the front desk. Thank you for getting my car back to normal.
Aug 06, 2024
Pretty fast considering all the bad weather, as good as new.
Aug 06, 2024
This is my 3rd visit for car repair. They are excellent at what they do. I will recommend Carstar to anyone who wants good service, fair and honest pricing. If you have had disappointment with "Dingmans" and other body work place's, give Carstar Silver Hammer a try.
Jul 06, 2024
I would highly recommend the CARSTAR Silver Hammer on North 90th St in Omaha. They pulled me out of a difficult situation on a end of lease car. Their communication was excellent and finished on time.
Jul 06, 2024
Mike kept me updated on my car’s progress. Car looks great!!
Jul 06, 2024
Muy buen trabajo recomendados @CARSTAR alegre por el gran cambio en mi camioneta muchas gracias
Jul 06, 2024
Thank you for your service. It was fast. And thank you for basically detailing my car!
Jun 06, 2024
Courtesies provided. Positive experience
Jun 06, 2024
Everything was excellent
Jun 06, 2024
Place does fantastic work. Hung a rear bumper on a 14 grand cherokee and pulled a nice crunch out of my quarter panel, among other things, in a 15 genesis coupe. Paint looks good and fitment is as it should be. Good people.
May 06, 2024
Professional, timely, and attention to details.