Carter's Transmissions & Automotive

Jul 05, 2024

Can’t recommend this place enough. So knowledgeable and explains exactly what’s going on with your car. Very personable and just overall great experience coming to Carters!

Dec 05, 2023

Carters has always done well by me and my Jeep! Quick diagnosis, patient staff, fair pricing, and quality work! What more can I ask for in an auto shop?

Dec 05, 2023

Great quality

Dec 05, 2023

Great service and super friendly staff!

Dec 05, 2021

Great outcome. Never ran so good then after this shop work. Been to other mechanics, they fix stuff; but carters repairs are flawless .my truck runs its best after its last stay in there shop…..trust me when i say you can trust you have your vehicle in one of the finest repair shops in Austin…..SMCody

Dec 05, 2021

Great shop, highly recommend. Gave me a quick assessment at a great price. Also very nice and willing to give his insight.

Dec 05, 2020

I don't even know how to begin to express how wonderful Jake is and how happy I am to have a mechanic that I can trust! I'm one of those garage "mechanics" who try to do as much of my own repair work as I can. When there is something outside of my ability and I need to go to a mechanic, I go to Carters. I have been taken advantage of in the past, but not once have I ever felt the least worried that I might be here. In fact, my very first time there was to figure out a problem with my ac. I had taken it to one place that said my CRV had the "black death" issue and would be a couple thousand to fix. From my own investigation of the ac system, I was doubtful of this. So I found Carters and took it there. Turns out a sensor had become disconnected, which fixed the problem and saved me so much money. To me, that sort of integrity is the most important, and now I won't go anywhere else. Jake is kind, trustworthy, and honest -- and I appreciate so much that he is willing to take the time to explain the issues to me so I can learn and understand more about how the car works. Knowledge is power ;) Bottom line, he's a good person and I trust him fully. Thank you so much, Jake, for everything, you're the best!! :)

Dec 05, 2020

I've been taking the used Jeep Wrangler I bought here to Carter's for everything from an after-market A/C unit to replacing all my rubber (belts and hoses--it's a 15-y-o Jeep w low mileage, but I'm big on preventative maintenance), to new control arms to just simple oil changes to much more. Pricing has always been reasonable, and the work has been stellar. A good mechanic who knows the way around an engine--troubleshooting sensors and death-throws and the like--is hard to find these days--it seems like mechanics only know what the computers tell them at the dealerships--heck, Jeep wouldn't even try working on my after-market A/C because it was "out of their expertise." Are you kidding me? Carter's knows their stuff, you can trust in their work, and the price too, and they're friendly and stay in touch while things are in the shop. They also won't sell you on unnecessaries...I worked out a plan w my Jeep so that I could prioritize stuff over the last couple years and now I feel like I have a brand-new car since we've crossed everything off my list. Thank you Carter's Transmission and Automotive!

Dec 05, 2020

Needed a list minute check up and and oilI change as I am in Austin for a few days, and they got it done in two hours and let me know that my tires also need alignment. These guys know their stuff and care about keeping your car running. The price was very fair as well. Highly recommend this place, they'll do you right.

Dec 05, 2020

last year i brought my 93 Del sol there and he fixed it and quoted us amazing price, i just brought my 2004 g35 there and he did such an amazing job on it and he never charges a lot. they are probably some of the best mechanics in the Austin area service is always fast and he always communicates with you everything that you need to know. highly recommend him and his crew

Dec 05, 2019

Fabulous, honest, trustworthy, nice, fast, and more! I can't say enough good things about these guys!

Dec 05, 2019

Fair and helpful. Jake is the best mechanic around.

Dec 05, 2019

Good group. Always do a great job on our plumbing Vans and personal vehicles. Friendly and would recommend them to anybody

Dec 05, 2019

Good guy. Helpful, fast service.

Dec 05, 2019

Great fast honest service!! Will continue to bring my vehicle there

Dec 05, 2019

Guys are amazing, honest and hard working. I refer any one who needs car work done.

Dec 05, 2019

I posted the following on YELP! but originally found Carter's through Google Reviews so I thought it important to post here as well. Do you remember the era of a handshake and a smile- if so and you enjoyed honest business relationship this is your place. Taking my car in for a repair ranks right up top with going to the dentist in my book but Carters has changed that perspecitve for me. My 2002 Nissan Xterra is starting to show her age and decided to give up on the air conditioner right as this summer is starting to show its ugly fangs. After attempting to recharge it myself twice I gave in to what I was certain to be a bank breaking repair. I chose Carters based on very high google ratings and was not dissapointed. Even though it wasn't the $30 fix I had in my budget, I believe the price was fair ($650) and overly competitive. Its been two weeks since my repair (hoses and couple of other smaller parts) and my A/C is running better than it has in years and no signs of any hickups. They were quick (able to fix it for me the very next day), attentive (patiently tolerated my beefy boyfriend questioning his diagnosis), informative (walked me through a diagram of a basic vehicle A/C system, how each compenent worked and what to expect in the future), and all out just friendly and receptive. THIS, my friends, is how you do business. Even though it hurt to pay for the repair, it had to happen and I'm confident I got one of,if not THE, best deals in town. Plus, I would rather give my business to a local, honest, customer-service oriented organization than a chain focused solely on sales and profits. Give them a try- they give free bids so it costs you nothing to decide for yourself.

Dec 05, 2019

I spent months looking for a mechanic to fix my Jeep Wrangler 's death wobbles. These guys figured out the problem and did an amazing job.

Dec 05, 2019

Jake was extremely helpful in getting me back in my car and on the road. Not only was the cost about half of what the dealership quoted me, but the work was done in 2 days!! To top it all off, I live an hour away from Austin, and Jake stayed late (half hour after close) to wait for me to get there. This being on a Friday evening no less!!! Thank you so much for your great customer service! YOU ARE OUTSTANDING!!!

Dec 05, 2019

Quoted $525 for bearing change in front axle lol for that price take it to dealership lol beware!!!!!

Dec 05, 2019

Referred here by a friend a couple of years ago who knows how careful I am about letting just anyplace work on my 1980 CJ7. After the long repair time waits at Jeep Masters (too far south me) and the unwelcome greeting (accompanied by even longer repair times) at Just Jeeps, this was a GREAT DISCOVERY!! These guys are the real thing, no nonsense. They know what they’re doing and don’t cut corners. And their turnaround time is impressive. Only sharing because I know there’s a shortage of this type of care for our Jeeps in the area. The owner, Jake, helped me with my second vehicle replacement choice after a year of service and helped me learn quite a bit about used cars in the process. My old Jeep and 2010 Subaru could not be more pleased with our new service providers. THIS is where you want your vehicle worked on.

Dec 05, 2017

Fast and knowledgeable. Recommended by David from Swann's garage when they relocated out of town. Jake knows how to work on my 1970 Chevy C-10 and my 1988 Oldsmobile Custom Cruiser Station wagon.

Dec 05, 2016

I have been going to carter's for almost three years now. I found them on short notice because my jeep started having spontaneous issues and I was concerned about driving it until I got it looked at. I could go into detail about the several miscellaneous problems I have had and their specific treatment of each one but I think the real heart of what I have to say is the fact that I exclusively go to them and I never hesitate to bring my car in. Carter's is always fair, honest, and reasonable. As a woman who has never been very interested in cars, I frequently call my dad and brothers to double check what people tell me about my car before I pay for any services. Carter's is the one place I feel confident taking my car without calling any of them, at any point. I never double check there. They have earned it. It is a small business so sometimes scheduling isn't instant but they go out of their way to accomodate. I've always gotten in pretty quickly, and their work is beyond worth it. Jake has been so responsive and kind to me. He explains all of my options, even the ones that don't make him any money, and let's me decide. He truly wants to help and never pressures me. They always make things so easy to understand and so manageable. I have had some strange things go on with my car. Each time, they took a special interest in getting to the bottom of it and fixed it. Furthermore, when they fix something, it stays fixed. While my jeep was the original reason I found them, it definitely will not be the reason I keep going. No matter what I drive in the future, I will bring it to Carter's.

Dec 05, 2013

I had an AC system installed from scratch last summer by Carter's and it worked very well, starting to cool off in literally about 30 seconds. Recently I noticed that there was likely a small leak in the system and Carter's repaired it at no charge and returned the truck within a couple of days. I have been impressed with their customer service and will use them again when the need arises.

Dec 05, 2013

Thank you Jake for doing a great job on my wife's car. I hope it wasn't to much of a mess. Her car runs great now but I'm sure I'll be back. - Alex Edwards