Car-X Tire & Auto

Nov 11, 2024

Car needed two new battery terminals which was installed. Few months later car battery terminals stop providing power to the battery suddenly. The battery was good. Oh well it's okay.

Sep 18, 2024

Excellent customer service. I was able to get my car serviced immediately. And had the pleasure of chatting with Timothy while there..... will be coming back for all of my car needs!!!!!

Sep 18, 2024

I just love Travis and Tim at this location, 7424 S Stony Island Ave. They always are so great with helping find out my car issues and fix them.

Sep 18, 2024

I must say, the service I received on my vehicle far exceeded expectations I was able to get in and out expeditiously. The fact that the entire team including management Travis & Timothy are always available and extremely knowledgeable about what services their location can provide, standing on business. This was my second time at this location, and I’ll definitely be returning along with referring business their way. Give this crew every tool available to be even more successful (LED overhead lights) would be an overall good look like the Homewood location, and a better aesthetic for people waiting (some more plant's and better ventilation). Great Job!!

Sep 18, 2024

Went to get service for an oil change the man told me one price then when it was time to pay he told me something totally different they make up their own lil prices and pocket the extra charges they charge you

Aug 18, 2024

Great job team 74th and Stony Island CarX..the turn around time was fast.they drop me off at my house and delivered my truck back to me repaired brakes alternator and battery.I appreciate how professional Travis, Bernard and AC treated me. Thanks again to the mechanic getting me back into my truck.

Aug 18, 2024

Scheduled an oil change for 9am, got here on time. Spoke with the front and was told to just sit and wait. But of course the women who come in get all the niceties. Sitting for almost an hour and car still hasn’t even been taken in. Might as well just go to the dealer or work on your car yourself if able.

Jul 18, 2024

Made two appointments here and wasted 2 days of my time and still couldn’t get serviced

Jul 18, 2024

The service was terrible from start. I arrived about 15 minutes before my scheduled time. The associate at the counter did not acknowledge my presence to busy listening to a zoom meeting(didn't catch name , he never addressed it , no name tag). Once 8 am struck he went to turn lights and music on in the work area, that is when I noticed another individual. It may not happened exactly in this order, but he asked for my keys only to toss to the other guy and it hit the ground. I bought that to his attention his reply" your key not broke or damage". He appeared irritated that I was asking questions from start about how long the oil change/tire rotation was gonna take. I'm spending my money I have right to know what's going on with my vehicle. At some point he stated " I can have him pull your car". You can go somewhere else! Yes that's fine and you are absolutely right!!!. People wonder why one don't do business in certain areas.... Customer Service is KEY to satisfaction......

Jul 18, 2024

This place is probably great for oil changes, repairs and tires, but it is listed as a emissions test site. I called and the person that answered the phone gave me an appointment. When I got there, the staff person told me they used to be one, but they no longer do testing. PLEASE have Car-X at 7424 S. Stony Island removed from the list. I'm not happy that I went after getting an appointment just to be turned away. Whoever is answering the phone, have the right info so people don't waste their time like I did.

Jun 18, 2024

Got an oil change here a while ago. I showed up at opening time and nobody was there. After 20 mins, the mechanic showed up, but said he couldn't start because the clerk was nowhere to be found. Around 30 mins after scheduled opening time the clerk showed up and they got started, and finished around 2 hours after I got there. The mechanic left the peeled-off old mileage sticker from the windshield on the floor of the car and a grease smear on the windshield where he applied the new one. At the end, he test drove it and left the steering wheel coated in a layer of grease. They got the job done but I was not impressed with the experience.

Jun 18, 2024

Went in for some car service and waited at the counter for a half hour to no avail. Never acknowledged at all. Walked out and took my money elsewhere.

Mar 18, 2024

Took my car there twice to get flats fixed, fair price and friendly guys at the front desk! Be flexible though because they aren’t always the fastest but they’ll get the job done

Dec 18, 2023

Do not go here you will have problems!!!these guys are beginners not technicians! Big liars and lazy for life!!!!

Dec 18, 2023

I was quoted $800 to put a multi turn signal device into a 2006 Chevy really

Nov 18, 2023

Going through nearby construction we hit something with our tire on our way out of Chicago from a vacation. We pulled in almost flat in a panic...they were willing to quickly jump in and get the tire changed and helped us with a wheel lock issue. Very friendly and helpful - would definitely recommend! Thank you gentlemen!

Nov 18, 2023

Great staff, honest and accommodating. They will become my new go to place.

Nov 18, 2023

Horrible

Nov 18, 2023

I love the staff's candor, directness, and friendliness. They are quick, efficient, and provide a variety of valuable free services in addition to high-quality, reasonably priced service. 10 out of 10 would recommend!

Nov 18, 2023

I took my car in due to my check engine light being on Travis and team was very professional he took the time to explain to me what was going on with my car they gave quick quality professional service (In today time that’s rare) Thank CarX keep up the good work

Nov 18, 2023

I've experienced prompt and excellent customer service each visit. Good integrity and pricing. I will continue to seek services here. Convenient location.

Nov 18, 2023

If you're a woman and like to be disregarded, visit this location.

Nov 18, 2023

Mr.Tim was very nice and welling to help make my neice needs for her car done...

Nov 18, 2023

My ABS light was on they tried to charge me $1,500 I got it fixed at Midas for $200 what the heck they doing idk but I’ll never go there again

Nov 18, 2023

Only good for an oil change, tried to scam me out of 1100 when all I needed was new brake pads.

Nov 18, 2023

Quick oil change 🛢

Nov 18, 2023

They do good work!!!

Nov 18, 2023

They do not answer the phone they just throw you on hold for 10 minutes 😒 🙄

Nov 18, 2023

They open at 7:30 AM… I pull up to get air for my tires today 7/7/23… Manger( Heavy set African American) sitting in his truck in the parking lot… I go in to do business and no one is there.. Just a empty store.. He then gets out his truck and comes to the counter and ask could he help me.. I said I need to get some air in my tires… He then proceeded to tell me he has no one there and they don’t get there until after 9… What kind of mess is this??? It’s business hours yet you are not doing business…. You guys could never work on my vehicles 🤷🏾‍♂️😳

Nov 18, 2023

They told me I needed rotors. However, I'd just gotten rotors. I went back to the dealer where I got them and my rotors were fine.