Car-X Tire & Auto

Nov 12, 2024

Tried to tell me I had a problem with my car and they couldn't do a oil change and said it would be $770 to fix it they lied I got my car checked nothing was wrong with it and a I got a oil change don't go here they are trying to rip people off on top of it they said they don't do tire rotation according to the manager there

Oct 28, 2024

Always great service. Wouldn’t go anywhere else. Micheal, Javier and the whole team are efficient and great problem solvers.

Oct 18, 2024

I won't come here again. That's for sure 20 dollars for.. 4 quarts point four quarts

Oct 18, 2024

Muy inconforme, la atención no fue la mejor, compre llantas para cambiar en mi carro y no podían hacerlo entoces me enviaron a otro lugar teniendo que cargar las llantas nuevas dentro de mi carro lo cual no fue agradable y manejar 30 min para llegar al nuevo lugar, creo que hice parte del trabajo de ellos

Oct 18, 2024

The Groupon tells you you have to pay extra for things and then when you decline those things was told “the computer won’t let me remove it it’s a package”. Could have paid the regular price at take 5 and it woulda been faster. Groupon is not saving you any money. Then when the car was done he just stood there. Never said a word to me. So I just got up and stood at the register. Stared at him until he was finished working up the final tally and then he finally spoke after a few minutes. Customers are not psychic can you talk to them and actually say THANK YOU when you take their money? These businesses think they’re entitled to your money and don’t have to open their mouths. Gave 3 stars because at least nothing has fallen off the car. Have no idea if I got what I paid for just didn’t appreciate the service.

Jul 18, 2024

I must say I had a terrible experience Kareem worked on a oil pan on my vehicle damaged my new pan and gasket and stripped my screws, he did a oil change 15 days before which caused my oil to leak drastically and now my car is sending a code to my computer because of his mess up it's messing up my engine code. I have been taking my vehicle here for 17 years worst experience ever I do not recommend him as a mechanic

Jul 18, 2024

This is a fair and honest shop. They checked my AC and when they couldn’t fix it bc it involved a computer reprogramming that only the dealer could do. They didn’t charge me anything. That’s how things use to be and I’m glad this is still an auto shop, a sector in the maintenance service industry that is still old school like that.

Jun 18, 2024

Came here to have a tire swapped that had a screw in the sidewall, waited for over 3 hours to have the service complete when I was the only one there for a service. Once they brought the car around, the entire perimeter of my rim was completely butchered. It looks like they took a chainsaw to it to put the rim on my spare. I brought my car back and showed the manager, Miguel, what happened and he said not to worry, that he’d get in contact with the district manager and get it taken care of. I’ve had to follow up three times now and have yet to hear back from anyone and it’s been three weeks.

Jun 18, 2024

Took our 4runner here to get a tire swapped. They ruined our $300 rim (stripped it all the way around, see exposed metal around the perimeter in photo). Went back, manager Miguel acknowledged that it happened there and explained how it happened. Said he would be contacting the district manager and get it taken care of.. has not replied or called us back after following up 3+ times, over three weeks. Now have to get a third party involved. Don't come here for anything. A tire swap shouldn't cause this many issues. Lots of other places to choose from.

Apr 18, 2024

Good place to get your car fixed....Miguel was a great help

Mar 18, 2024

Miguel attended me really well. Very professional and with a positive attitude. Thank you.

Dec 18, 2023

Excellent and quick service from Miguel and his team. Came in to get a slow leaking tire fixed and was in and out in no time. Appreciate his friendly customer service throughout the experience.

Nov 18, 2023

Both the manager and assistant managers are Rickys - both are excellent at their job and go above and beyond. Assistant manager Ricky has gone out of his way to be helpful/accommodating. He’s knowledgeable, calm, and very personable towards myself and all the other customers there at the same time I was. Big thanks to him for taking care of my Civic and for being honest and upfront. It can be a shot in the dark going to chain businesses because of varying management, but I would highly suggest this location on Central & Diversey. Having a trustworthy mechanic is always a high priority for people who care about their cars - and this is it. The management, regular employees, and the end results are outstanding.

Nov 18, 2023

Miguel and all the workers are dope people and polite and always on point!!! They give great service each and every time!!! Love Car X at this location and all the employees ❤️❤️🔥🔥

Nov 18, 2023

Over charged me for breaks replacement $685. Scheduled an appointment with Rick, he forgot the next day & didn’t remember what the appointment was about. Waited 10 min for him when he told me to get there early. Too Expensive & unprofessional.

Nov 18, 2023

Ricky was great. Super fast & really nice. Great service!

Nov 18, 2023

They did a great job!!!

Nov 18, 2023

Went in for ONE job, they try to rip me off by saying my car needed additional work. I declined. I got a second opinion elsewhere, of course, that was not the case, my car was fine! Never again...if you do not know much about vehicles, do not go there to get ripped off. Or just make sure you know what you're going in for.

Nov 18, 2023

Carx is a part of the neighborhood so they should keep the area clean but they never do. The 2 cars have been sitting there for 3+ years. The dumpster that is located at the back of the carx in 2nd photo by the bushes has been sitting there for about 3+ years as well never dumped out has the same garbage in it. They have garbage near the fence and have rats holes all over the place. Weeds and grass are always an issue. The manager Joel has not done anything about these issues. We've tried being cordial with the managers old ones and new ones but they dont care about the neighborhood. Our next step after this post is calling the city!

Nov 18, 2023

Had 2 different cars and everytime I came service was always good.

Nov 18, 2023

I had the best experience at this location! Ricky was super helpful and had amazing costumer service. I will be back with all of my family’s auto needs. Thank you Ricky!

Nov 18, 2023

One of the best places you can go to change your car oil ,rick took care of me right away for a car oil change ,that's what I call fast service, I appreciate his customer service as well ,He's also very welcoming

Nov 18, 2023

Quick & efficient service with exceptionally friendly staff!

Nov 18, 2023

Rick and his crew are great and treated with professional care. I have been coming for a while now. Thanks

Nov 18, 2023

Rick and the guys helped me on passing the emissions test

Nov 18, 2023

Ricky is very kind and has great customer service. He walks you through everything and let you know about your different options and what he recommends.

Nov 18, 2023

Ricky the assistant manager set me up very quickly with a new tire after I hit a pothole. Quick and efficient. Great service.

Nov 18, 2023

The guys that work here, especially Rick, are terrific. Always thorough, always careful, and I’ve never had a problem

Nov 18, 2023

This was the nearest mechanic near me And got an estimate for nothing in return And got a sheet of paper of what it needed but it wasn't worth fixing it so I thank them for that.

Nov 18, 2023

Went to have all of my tires replaced on my Jeep Grand Cherokee, Rick assisted with me during the whole process. Very quick and well done job, recommend visiting.