Cassidy Tire and Service
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Review highlights
"Open early, quick diagnosis and professional customer service! Makes the flat tire experience manageable to get back on with my day"
"I Scheduled 4 new tires with rotation and alignment,, oil change, wiper fluid."
"Competitive prices, friendly staff, fast service and chill waiting area."
Overview
Categories
Tire shop, Auto repair shop, Brake shop
Directions
3235 N Western Ave
Chicago, IL, 60618
Phone number
Call: +1 773-904-2553Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:30 AM - 5:30 PM
Tuesday
7:30 AM - 5:30 PM
Wednesday
7:30 AM - 5:30 PM
Thursday
7:30 AM - 5:30 PM
Friday
7:30 AM - 5:30 PM
Saturday
8:00 AM - 1:00 PM
Description
Cassidy Tire and Service is part of the fabric of 16 Chicagoland neighborhoods because we know that staying in business takes more than providing a service or product in exchange for our customer's hard-earned money. It's about doing your best for each customer, whether it's a commercial account, or a young family on a tight budget looking to keep their vehicle safe on the road. Cassidy Tire and Service offers Passenger, Light Truck, OTR and commercial truck tires along with alignment service, including alignments for 3-axle trucks. We also provide suspension and brake service, along with other automotive maintenance services such as oil changes, fluid exchanges and flushes, seasonal tire storage and road service for commercial customers
Services
Reviews (27)
Feb 06, 2025
Professional and efficient service.
Feb 06, 2025
Cassidy is the best! My tires were rotated elsewhere and they didn’t reset my sensors. So when I had a nail the wrong tire sensor went off and I ignored it! When I finally noticed my tire was almost flat, I brought it in and they took care of it fast. I also had another issue needed fixing and within 2 days it was ready to go with a detailed summary to though text about what needed to be done. It was a pleasant experience and I will be back!
Feb 06, 2025
Great customer and auto service!!
Feb 06, 2025
The best
Feb 06, 2025
These guys really came through for me. Took care of everything for a tire under warranty and went out of their way to make sure everything was done correctly and saved me quite a bit of money and hassle. Solid tire shop.
Feb 06, 2025
The staff was attentive and very thorough! Appreciate all their help. Excellent customer service.
Feb 06, 2025
Woke up early Tuesday morning to a flat tire with a giant screw in it. Called Cassidy first thing when they opened and got my car there just before 8 am!! They fixed my tires in less than 45 minutes, let me hang in the waiting room with my dog! Had my tires fixed on time to make it into work on time! They were super friendly and the service was great!! Definitely recommend them!
Feb 06, 2025
Great fast service! They were able to help me get all new tires on the same day.
Feb 06, 2025
Previously I had great experiences at Cassidy tire. Unfortunately, this last time I did not. I went in with a puncture in my tire from a spare tire truck screw. The team took a look at it and tried to sell me on a whole new set of 4 tires quoting me $800. Previously I had my tires done here and paid around $400. He then told me the best he could do was $760, fine. I asked for them to just place my spare tire on and I left. My friend came over and patched the tire very easily. I’m suspicious they did not even try and just wanted to sell me on a new set. I decided to go to a different tire shop down the street and they confirmed I did not need new tires and everything was great including the patch. Beware ladies, get a second opinion or bring someone with you.
Feb 05, 2025
I had a flat tire the day I went in, & they took care of me right away. Fast,professional,friendly, will be coming back! 10/10
Feb 05, 2025
I'm happy with the work and the staff is easy to work with, are polite, and are good at communicating concerning the repairs needed. The one issue I had is that there was a miscommunication about when my car was ready, but everything worked out in the end.
Feb 05, 2025
Outstanding service. Great recommendation on tires.
Feb 05, 2025
Prompt, friendly, engaging and trusting. I asked for a couple quotes on some work - and the pricing was more reasonable than elsewhere. I feel I'm getting good value, and great prompt service....and will be returning!
Feb 04, 2025
5 star service, Dennis took expert care and had me in and out in no time, all the while being transparent about everything! I will definitely be coming here in the future thanks to Dennis and the team at this Cassidy Tire
Feb 04, 2025
I don’t normally write reviews but this shop deserves an exception. I’ve taken my car here for years and everyone I’ve worked with has been so kind, honest, and straightforward. This is definitely a place you can count on for reliable, upfront, and quality care.
Feb 01, 2025
Come here to get my car fixed all the time. I have an older car and they always make time for me when I walk in randomly. I appreciate yall!
Feb 01, 2025
Got my car in right away, didn’t pressure me into any recommendations, and I was out in less than an hour. No complaints.
Feb 01, 2025
Wonderful. I came here on a spare. They had me seen in 15min and two new tires in 30. Dennis was very helpful with great customer service.
Jan 31, 2025
Amazing and quick!
Jan 31, 2025
Excellent service. Had my original tire get a flat, then the spare tire got one. Thought I was looking at hundreds of dollars to buy two new tires. Nope, the folks here were honest and were able to repair both at a fraction of the price. Fantastic.
Jan 31, 2025
Fast lead time to order new tires and easy location to get to. This location is my favorite in the city.
Jan 31, 2025
Great communication. Not trying to take advantage. Had a tire issue that required services they do not offer and they referred me to another shop at no charge for the tire inspection.
Jan 31, 2025
Great customer service and quality.
Jan 31, 2025
Great service tire rotation
Jan 31, 2025
Great service!!
Jan 31, 2025
Great service, respectful and helpful employees, quick turnaround time!
Jan 31, 2025
I stopped by earlier this week with a piece on the underside of my car dragging on the ground. The person who helped me showed me the source of the problem, explained my options, and ultimately zip-tied the piece to the car for no charge. I had a lovely experience at Cassidy and will definitely be back the next time I need my tires rotated!