Castrol Premium Lube Express

Nov 12, 2024

Very pleased with the professionalism and honest service. Mo and Ermias were beyond kind and helpful. Second time here and I will definitely be back, thanks guys!

Nov 11, 2024

Everyone was helpful and polite

Nov 04, 2024

Fast service Great team I've been a happy customer for a few years now

Nov 04, 2024

Great job, good price, very friendly and knowledgeable! 😃

Oct 21, 2024

I have been coming here for ages, since 2001. They have serviced my Grand Prix, Scion XB. And later, my BMW X1 and now BMW 321 when the warranty services ran out. They have serviced my ex husband's Volvo and Mustang (until our divorce). I never had any problems. They are always honest, fast and friendly. The manager Greg, once even gave me a ride home because there was a line and I had to get home. It is a convenient location with their convenient store, Starbucks next door and Shell gas station and even a windshield repair man, which I have used before- quite good also. This is the only place I will go to and trust. Two giant thumbs up!!👍🏽👍🏽👍🏽👍🏽👍🏽

Oct 18, 2024

Quede satisfecho con su trabajo y la prontitud de este Quedo muy limpio mi carro

Sep 18, 2024

Fast and efficient, polite staff.

Sep 18, 2024

Got an oil change and when I got home, my car leaked oil for three days after that from the overspill

Sep 18, 2024

I now wish they would have offered tire rotation and brake pad inspection at the time. I needed that and would have taken that offer.

Sep 18, 2024

These guys have a great attitude. It’s a quick easy oil change at a fair price.

Aug 18, 2024

As always, friendly, super-quick and efficient!

Aug 18, 2024

I was pleasantly surprised by the wonderful service by the new manager named “V”! He is a great guy and gave me excellent service. He seems to be a person of honesty, integrity and goodness. It’s wonderful to be able to trust the person running a business. I will be back for sure. Highly recommended!

Aug 18, 2024

I've gone here for my oil change for about 4 years & really appreciate the staff's knowledge & honesty. I always leave feeling safe about my car & like how they cap off my fluids & put air in my tires. They even offer to replace windshield wipers for a fee. Very convenient. The car was is always to long to wait for & I don't like anyone sitting in my car. Wish they had a drive through car wash with the outside being dried as an option.

Aug 18, 2024

New manager "V" was outstanding. Genuinely cares about you and you felt that he listened to your concerns. The whole experience just felt good. Definitely recommend.

Aug 18, 2024

Oil change and car wash done quickly and competently

Aug 18, 2024

Perfect, fast and very professional service!

Aug 18, 2024

Very friendly and prompt

Aug 18, 2024

got my oil changed here and everyone was really nice! and they have military discount! my car runs so much smoother now

Aug 18, 2024

These guys are the best!!!! I always receive the upmost service here. Thank you Mole and everyone else!

Aug 18, 2024

Through, Fast, Friendly & a Great Price!

Jul 18, 2024

Bait and switch. Agreed to pay $133 for an oil change for 8 quarts of oil. When I came back to pick up my car I was charged $166. I will never return. Mo has been there for years, he is a sales man and more concerned about trying to buy your car than providing service. Super upset about my last experience. Complete bait and switch and I will never be back. It was very clear… agreed to pay $133 by the first guy and then charged $166 by Mo. stay away…

Jul 18, 2024

Excellent service, and the offe Of a Free Car wash was a real surprise Thank you

Jul 18, 2024

Good service , I would recommend

Jul 18, 2024

Great service indeed! I have been coming to this Carmel Valley Shell facility at Valley Center Dr for years. Couldn't be better in servicing my 2010 Toyota Camry Hybrid.

Jul 18, 2024

Had a great experience with Castro premium lube express. Went in for an oil change. It was quick and I got an amazing car wash at the same time!!!!

Jul 18, 2024

Have been going to this location for years … professional, friendly and timely !

Jun 18, 2024

Great service for oil changes and great car wash!

May 18, 2024

Absolutely phenomenal experience. No appointment was necessary, I just rolled up and handed the keys over. I walked next door for a bite to eat, and 10-15 minutes later when I walked back over, I saw my car leaving the port, fully completed. I intended to fill my tires up afterwards, only to find that this was already done! I can't honestly think of any way this could have went better. They even reset my cars oil change notification, which is a *giant* pain on my vehicle. I honestly have no idea how they did all of this in such a short period of time. I'm stunned. Well done!

May 18, 2024

The service techs were very friendly and quick without the heavy upsell, but asked the questions I expect from oil change professionals. I came late in the day and will be receiving. My complimentary car wash at a later date.

May 18, 2024

exceptional service very caring staff I recommend everyone to visit