Castrol Premium Lube Express

Nov 15, 2024

Nate was a tremendous help will definitely be back here

Dec 06, 2023

This place is fabulous. I love their honest staff. Thank you all!

Dec 06, 2022

Did not have filter !

Dec 06, 2022

Excellent service 👏

Dec 06, 2022

It’s actually combined with a car wash. I drove 10 miles because they were the only place open on a Sunday. Got my car washed first and it was Sub Par at best. Honestly I’ve had better at No touch gas station washes. More importantly and frustrating, the garage doors were open but they “close early on Sunday” despite the site saying open til 7 (was here at 4:30). When I asked the guys in the oil change bays they simply shrugged their shoulders and laughed saying it’s the car wash open til 7. I showed them the website listing their hours and not even mentioning a car wash and asked where it says “car wash” and received “oh well. Guess it’s wrong”. It’s almost like people are so desperate to find employees, they forgot about customer service and experience. WILL NOT return.

Dec 06, 2022

Now that Clean Machine bought out the company, they no longer offer oil changes. My wife just tried to go, and the garages were all closed. When she asked, thinking maybe they didn't open yet, they told her the company has decided to stop offering those services.

Dec 06, 2022

Oil change good but carwash bad for being new.Will not reccomend car wash.good luck.

Dec 06, 2022

Very fast service, did.not try to pressure me to buy extra products.

Dec 06, 2021

Fast and perfect

Dec 06, 2021

Muy buen servicio

Dec 06, 2021

Over $80, for an oil change is ridiculous ZERO EXTRAS I will never be back.

Dec 06, 2021

They are very courteous, quick and honest. I don't feel pressured into buying things I don't need. I love getting the free car wash and vacuum, although the new vacuums are still not hooked up yet. It will be that much better once they are up and running.

Dec 06, 2021

Top notch service. 👌

Dec 06, 2021

Unsatisfactory... I was charged more than another Bay Breeze on the same day.

Dec 06, 2020

Great place to get your oil changed and free car wash

Dec 06, 2020

Quick great service!

Dec 06, 2020

Waiting now, staff is polite, facility is clean, quick service...and they offered to put the windshield wipers on that I had with me. Super happy :)

Dec 06, 2019

I have a 2017 Hyundai (normal car) and wanted an oil change. Normal 20/50 oil change for 29.99 + 2.00 disposal fee. No issue. Comes to find out that it will cost an additional $10 because i have a special plastic piece that needs to be removed? Really!!! Just charge one price.

Dec 06, 2019

Tried charging me 15$ extra for an oil change just to take off the cover on the bottom of my engine. My boyfriend always has a good experience here though. I avoid it.

Dec 06, 2019

Wow what an experience! Nothing like having the worlds gift to automotive knowledge working at the local oil change place. Absolutely 😂. Then it comes to paying for what I had done. Victor could not figure out how to accept a visa or MasterCard gift card. That was my fault and he said I was being difficult because I reminded him there was a sign on the door that said he took these. Then after 15 minutes he said there was no money on the card and wanted to know if I was giving him a bad card. I’m not happy at this point so paid by other means and went down the street and used my bad cards to buy some new shoes. Very sad they care so little for their customers. A simple sir I don’t know how to handle these gift cards would have made the entire situation easy. There are 2 other places within 2 minutes of this place and you should consider on of them. BTW- spoke to the GM before I left and that was a waste.

Dec 06, 2019

Very quick service and friendly staff

Dec 06, 2018

Great price and no pressured upsell. Nice waiting area. They were very fast.

Dec 06, 2018

Nice car wash

Dec 06, 2018

They advertise 14.99 but when I get there they say my truck is 40. I left ASAP. If you want to be duped, go there, otherwise stay away!

Dec 06, 2017

Typical lube place. Nothing special. They changed the oil and transmission fluid and didn’t destroy the drivetrain so that’s a plus.