Cavender Cadillac Service Center

Nov 26, 2024

5 stars is not enough!! This dealership is top notch !!!

Nov 26, 2024

Carlos is an excellent technician. He is knowledgeable of his job and treats customers well with dignity and respect.

Nov 26, 2024

My Cavender Cadillac experience was phenomenal. I set up my appointment over the phone for a service engine light that was on in my vehicle. Lindie was quick to respond to all the questions I had about my vehicles situation. Lindie was very helpful, knowledgeable and courteous while dealing with my vehicles repairs. She really knows what true customer service means , I was very pleased with the entire process all the way around. I will definitely be looking for her next time I return to Cavender Caddilac.

Nov 26, 2024

They did a great job at finding and fixing my car’s issue.

Nov 24, 2024

Carlos is always very helpful and aware of my needs I really appreciate him

Nov 24, 2024

It was a quick and good Experience

Nov 24, 2024

Kevin took care of my service for my car Thursday, he listened to what i explained and got it done. That's how you build great customer relationships at Cavender should be. Crystal and Philip took care of me immediately and got me a shuttle home. Once again, Cadillac promote these guys!!!! Excellent Excellent service/quality everytime I'm at Cavender!!!!!!

Nov 24, 2024

Professional, Prompt, Non hassle

Nov 23, 2024

Eric Bernal and his team did an outstanding job! Their professionalism and attention to detail were exceptional. They kept me well-informed throughout the entire process, making it a truly positive experience. I’ve already recommended them to a close friend for warranty work on his vehicle. Highly impressed and grateful for their excellent service!

Nov 22, 2024

Did a 30,000 mile service on my 2020 Xt5. Great job, quick and used rewards. What great!

Nov 21, 2024

Courteous, prompt service with explanation of the services.

Nov 21, 2024

Great customer service!

Nov 20, 2024

Carlos is outstanding and provides unsurpassed service time after time.

Nov 20, 2024

Carlos was great, always keeps me informed of the progress and the rest of the staff is very professional.

Nov 20, 2024

Carlos was very helpful in getting my car through service. I highly recommend using him and the dealership. Very professional.

Nov 20, 2024

Excellent service

Nov 20, 2024

Great service and great attention to detail. Will definitely return.

Nov 20, 2024

Kevin in Service is kind, knowledgeable and on point when it comes to Cadillac and brings a degree of professionalism to Cavendar that makes the experience super special!

Nov 20, 2024

Ray Trejo is very professional and efficient.Ray keeps me updated on my vehicle status whether I’m there or not. He always tells me to contact him directly if I ever have any questions / problems with my vehicle. Thank you

Nov 20, 2024

Ray Trejo was a true gentleman. He serviced our car without any problems and expressed gladness to see us. We shared the return care. So, thank you, Ray.

Nov 20, 2024

The service has been excellent.

Nov 20, 2024

This Service Team is the best!!!!

Nov 20, 2024

Cavender Cadillac service department is awesome. Super friendly folks, very professional and customer focused too. I recommend this service department to support and maintain your Cadillac cars or SUVs.

Nov 20, 2024

Fast professional service.

Nov 20, 2024

I paid for parts to be installed on my vehicle 2 years ago and forgot about them and they were so kind as to give me a full refund. Most companies would have laughed and sent me packing. Thanks for your honesty and integrity!

Nov 20, 2024

My Service Rep Ray at Cavender Cadillac always takes care of me in professional manner when I bring my vehicle in for service. He always greets me with a smile and listen to my concerns. This makes owning a Cadillac a great experience, and I love the customer service at the deaership.. If you take your vehicle in to Cavender Cadillac, please ask for Ray…. Thank you Ray!

Nov 20, 2024

Thank you Kevin for great customer service!

Nov 20, 2024

The service department is very shady I left numerous msgs for manger never returned my call my 23 ct4 stayed at the dealership for over two months with a defective rim And it wasn’t until I spoke with Billy Cavender that the issue was fixed I appreciate the owner taking care of this for me since I had problems with this tire and rim since I purchased car 🚘 I have since traded the car and I am much happier with a es 350 Lexus

Nov 13, 2024

Always excellent service and professional staff especially Ray. Dealerships charge fees for credit card usage, which I suppose is a way of passing the cost on to consumers. Credit cards are widely used because they offer greater security compared to debit cards, considering the numerous data breaches that have occurred at dealerships and other establishments. Therefore, it is advisable to avoid using debit cards altogether. If someone gains access to your account through a data breach, it could result in significant financial losses, as it may take weeks for the bank to conduct investigations while you are still responsible for the damages. Credit cards are not liable for fraudulent charges, and you can promptly request a refund of your account. This is the reason why credit cards are preferred by many consumers. I am weary of providing free reviews. Instead, I would appreciate a discount coupon as a form of compensation. The five-dollar off oil change coupon you send in the mail is not a suitable incentive, as it expires before you can utilize it. Moving on to the service, it was as usual satisfactory. However, I believe that reviews should come with tangible benefits to customers.

Nov 13, 2024

very good people