Certified Chevrolet Service
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Review highlights
"Went for an oil change. Service was fine. Only complaint is the wait time. I arrived to my scheduled appointment at 7am and left around 8.30am. Meaning 90mins for an oil …"
"Highly recommend Mac Haik Chevy for your car buying experience."
"Kind staff but way overpriced work."
Overview
Categories
Auto repair shop, Oil change service, Tire shop
Directions
11711 Katy Fwy
Houston, TX, 77079
Phone number
Call: (281) 596-6261Website
View websiteHours
Sunday
Closed
Monday
7:00 AM - 9:00 PM
Tuesday
7:00 AM - 9:00 PM
Wednesday
7:00 AM - 9:00 PM
Thursday
7:00 AM - 9:00 PM
Friday
7:00 AM - 9:00 PM
Saturday
7:00 AM - 4:00 PM
Description
Mac Haik Chevrolet delivers top-notch service and repairs to our valued customers. Our team consists of certified technicians who are highly skilled in diagnosing and resolving any issues with your vehicle. Whether you need routine maintenance like oil changes and brake replacements or extensive repairs after being in a collision, you can count on us to get the job done with precision. Visit our Houston service department to keep your car, truck, or SUV running smoothly. Schedule an appointment today, and let us take care of all your service needs.
Reviews
Nov 30, 2024
Service Advisor is an excellent person, took time to explain it all and was friendly
Nov 16, 2024
My car was serviced before my appointment time and done well
Nov 16, 2024
They are always real quick and get the job done right but getting into the parking lot with a little difficult. It is too crowded with a lot of vehicles.
Nov 07, 2024
Great costumer service
Nov 07, 2024
Great service and very helpful and friendly staff
Nov 07, 2024
Unprofessional!
Apr 06, 2024
Kind staff but way overpriced work. Never again
Apr 06, 2024
Nothing bad nothing great, couldnt work out a deal but not bad service either just a regular dealership and you know how they can be when they are close to military installations, best advice i can give based off my experience is stay away from dealerships close to military bases, youll find better prices farther away and more wiggle room in negotiations.
Dec 07, 2023
Very expensive parts. Better to order at AutoZone and get the genuine ones. Less than the price here. And if they are aftermarket, even cheaper.
Dec 07, 2023
Went for an oil change. Service was fine. Only complaint is the wait time. I arrived to my scheduled appointment at 7am and left around 8.30am. Meaning 90mins for an oil change even with appointment.
Dec 07, 2022
Excellent
Dec 07, 2022
Excellent prices and very knowledgeable service techs
Dec 07, 2022
I had an issue with my silverado transmission hardshifting,, made an appointment, then had a service employee call to tell me it was nothing they could fix and to cancel the appointment. A week later, it got substantially worse so I made another appointment. I took it in and there were transmission codes, a bad speed sensor etc which took several hours to repair. The truck runs great again. However, very disappointed that they were trying to discourage me from bringing my truck in, because it seemed they were hoping I would wait til after my warranty expired. Setting up service was fairly easy, but when I went to pick it up, the service writer who I initially talked to ignored me when I tried to talk to him about my truck. So in the end, I got my truck worked on, but was only able to talk to the cashier instead of someone knowledgeable about the repairs. At sterling McCall Toyota, I always had someone to talk to. I'd recommend going there to see how they run their service organization, and make a culture pivot to match that.
Dec 07, 2022
no pudieron atenderme por problemas con mi vehículo pero las personas en servicio me explico muy bien el porque lastima que no pude reparar mi auto ahi pero al menos fueron muy amables
Dec 07, 2021
Everyone was very nice and helpful even though they were very busy.
Dec 07, 2021
Exactly what I was looking for. Alfonso and Abel and the team.. 5 stars from me Thanks
Dec 07, 2021
First service on my Truck, quick easy fast and professional !!
Dec 07, 2021
Great service from Carlos Murillo in the quick lube service side. Attentive to deatails & did all i asked of him to do. Would recommend anyone looking for a go to service guy.
Dec 07, 2021
I hate to be that guy, but here goes. When I arrived, vehicles that arrived after me were attended to before mine. After waiting for 25 minutes, a service adviser came and checked on me. There was a bit of miscommunication on when and where to drop off my truck. After that was sorted out, the loaner that I was scheduled to take was not available; however, a substitute vehicle was located. The truck was completed and ready as promised, but it was not cleaned prior to me picking it up and there were some stains from the spray in bedliner left behind on my driver's side seat. The extra set of keys that I was told would be ready were locked away in an office, so I was told that they would be mailed to me at a later date. Once I got the truck home, I was able to get the stains out and wipe the dirt out of the floor mats. All and all, the work was quality and the staff was friendly and they did their best to fix a difficult situation. This has been my only somewhat negative experience ever with this service department, so I will be going back.
Dec 07, 2021
JOSE IS THE BEST SERVICE ADVISER
Dec 07, 2021
The gentleman name carlos I belive was his name was very nice and was getting cars in and out fast
Dec 07, 2021
Always curteous and efficient! Highly recommended!
Dec 07, 2021
Great
Dec 07, 2021
I higly recommend going with Larry! Got my car in and out quickly! He will notify you of every little thing going on and try his best to help you out